We are seeking an enthusiastic Airport Representative to join our team in Durgapur. This role is ideal for freshers who are looking for an exciting start in the aviation industry. As an Airport Representative, you will play a key role in providing excellent service to passengers and ensuring smooth operations at the airport.
**Key Responsibilities:**
- **Passenger Assistance:** Help passengers with check-in, boarding, and any inquiries they may have, ensuring they feel valued and supported throughout their journey.
- **Lost Luggage Handling:** Address issues related to lost or delayed baggage, assisting passengers in filing claims and ensuring timely updates.
- **Flight Information Management:** Keep passengers informed about flight status, delays, and gate changes by providing accurate and timely information.
- **Customer Service:** Provide exceptional customer service by responding to passenger needs and resolving issues quickly and professionally.
- **Collaboration with Airlines:** Work closely with airline staff to ensure efficient operations and communication, facilitating a smooth travel experience.
**Required Skills and Expectations:**
- Strong communication skills to interact effectively with passengers and team members.
- A friendly and approachable attitude, creating a welcoming environment for travelers.
- Basic computer skills for managing information and using airport systems.
- Ability to work in a fast-paced environment, demonstrating patience and adaptability during busy times.
- A commitment to excellent customer service, with a focus on making each passenger’s journey positive and enjoyable.
Experience
Fresher
No. of Openings
57
Education
10th Pass
Role
Airport Representative
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab
Face Interview Location
kolkata