Freight Fresher Jobs in South Kolkata

An **Air Ticketing Executive** is responsible for handling flight reservations, issuing tickets, managing cancellations, providing fare information, and assisting customers with travel queries. The role includes coordinating with airlines, ensuring accurate booking details, offering excellent customer service, and resolving travel-related issues efficiently.

- Handling air ticket reservations: The Air Ticketing Executive will be responsible for booking flights for customers, ensuring accuracy in details such as travel dates, destinations, and passenger information.- Providing information on flight schedules and fares: The candidate will assist customers by providing up-to-date information on flight schedules, routes, and prices to help them make informed decisions.- Processing payments and issuing tickets: The Air Ticketing Executive will be required to process payments for ticket bookings and issue tickets to customers in a timely and efficient manner.- Resolving customer queries and issues: The candidate must be able to handle customer inquiries, complaints, and issues related to air ticketing with professionalism and efficiency.- Maintaining records and reports: The Air Ticketing Executive will need to maintain accurate records of all ticket bookings, payments, and cancellations, and generate reports as required.Required Skills and Expectations:- Strong communication skills to interact effectively with customers and provide assistance.- Basic computer skills to navigate booking systems and process payments.- Attention to detail to ensure accurate booking information and ticket issuance.- Ability to work efficiently under pressure and handle multiple tasks simultaneously.- Knowledge of ground staff, ground management, air ticketing, and air freight processes preferred.