Voice Support Female Jobs in Visakhapatnam

We are looking for an enthusiastic Telecalling Executive to handle outbound and inbound calls. The role involves reaching out to potential or existing customers to inform them about our products/services, handle queries, and maintain customer relationships.Key Responsibilities:Make outbound calls to prospective customers and explain products/services.Handle inbound calls and respond to customer inquiries effectively.Maintain and update customer databases with accurate information.Follow up on leads and convert them into sales or appointments.Achieve daily/weekly/monthly targets as assigned by the team leader.Provide excellent customer service and ensure customer satisfaction.Report feedback, issues, and trends to the management for improvement.

Hiring for 6 Telecaller Jobs in Dabagardens, Visakhapatnam, for Freshers,Required Educational Qualification is : 12th Pass, 10th Pass, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS, BAMS, Bachelor of Hotel Management, B.Pharma, B.Sc, B.E, B.Tech, LLB, MBBS, BVSC, Other Bachelor Degree, Post Graduate Diploma, M.A, M.Arch, M.C.A, M.B.A/PGDM, M.Com, M.Ed, M.Pharma, M.Sc, M.Tech, MSW, LLM, MVSC, Chartered Accountant, Company Secretary, Diplomate of National Board, I.C.W.A, Integrated PG, Any Master Degree, MD/Medicine Doctor, MS/Master of Surgery, M.C.H., M.D.S., Some Tertiary Coursework, Ph.D/Doctorate, MPHIL, Other Doctorate Degree, DM/Doctorate of Medicine with Good knowledge in Microsoft Excel, Motivating Skill, Phone Banking, Outbound Calling, Marketing Communication, KPO, Domestic BPO, Voice Process, Presentation Skills, International BPO, Inbound, Negotiation Skills, Convincing Power, Cold Calling, BPO Non Voice, Outbound Sales, BPO Sales, English, Voice Support, Calling, BPO Call Center, Computer Skills, Telemarketing, Work From Home, Tele Marketing, Typing Skills, BPO, Telesales, Tele Sales etc.

Customer Care voice Process

Responsibilities:Provide accurate, valid and complete information by using the right methods/toolsHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionFollow communication procedures, guidelines and policiesFamiliarity with CRM systems and practicesProven customer support experience or experience as a Client Service RepresentativeTrack record of over-achieving quotaStrong phone contact handling skills and active listeningCustomer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectively.Qualification: Any Graduate with 1 year of experience in customer service role.