Relation Manager Female Jobs in Kolkata

Seeking a dynamic Service Account Manager in Kolkata. The role involves managing client accounts, providing exceptional customer service, and resolving any issues or concerns promptly. Additionally, you will be responsible for maintaining client relationships and promoting company products and services.Key responsibilities include maintaining communication with clients to ensure satisfaction, handling customer inquiries and complaints professionally, and coordinating with internal teams to address client needs effectively. The ideal candidate should have excellent communication skills, a customer-focused mindset, and the ability to multitask efficiently.We are looking for a dedicated individual with a post-graduate degree and 0-3 years of experience in customer service or account management. The candidate must be detail-oriented, organized, and have a proactive approach towards problem-solving. This is a full-time position that requires the candidate to work from the office. Female candidates are preferred for this role.

Position: *HR Manager*Salary Range: 25,000 - 50,000 + Commissions, Incentives, and Additional Benefits*Experience Required:* Minimum 5 yearsCompany: *Pheme Consultancy, a sister concern of Pheme Entertainment Private Limited*Pheme Consultancy is looking for an experienced HR Manager capable of managing business operations with a team of 30 to 50 people. The ideal candidate should have a minimum of 5 years of HR management experience, with a strong ability to handle complex business scenarios effectively.*Qualifications:* Minimum: Graduate degreePreferred: *MBA* If you meet the above criteria and are looking to grow your career with a dynamic team, we encourage you to apply.*Contact Information:*Email: phemeconsultancy@gmail.comWebsite: https://phemeconsultancy.com*Aliza*HR Department Phone: +91 9899704029 Mail ID-alizaphemecounsultancy@gmail.com

RECRUITMENT, TEAM DEVELOPMENT,

The Job is Opening for the Post of Customer Care Incharge and the Location of this Job is Ballygunge

POSITION- Patient Relation ExecutiveScope of Business- Home Health careExperience- 0-5 yearsEducation - Any Graduate/ Any PGJob Profile - Field MarketingArea of work - Entire Kolkata and sub urbans.Candidate must have the willingness to work in Marketing & sales.Corporate Office - DumdumSalary- 15000-30000 ( As per Experience) with other benefits.Female Candidates Preferred.For Freshers Salary will be 15000 ( Training will also Provided)Roles & ResponsibilitiesResponsible for generating leads and conversions from various sources Doctors /Hospitals / Corporate connection etc.2. Conduct Market analysis, develop sales strategy, goals and plans.3. Revenue generation by meeting monthly, quarterly and annual business targets.4. Responsible for driving Market Development Activities with the team to enhance thebrand equity & awareness of Livefly Healthcare services in the Health care Industry.5. Analysis of competitor information and market intelligence.6. Responsible for admissions / enrolments of patients for homecare services.7. Handling customer / Patients queries related to ongoing services.8. Has to maintain cordial relations with Patients attendants / family.9. Coordination with Nursing function and Operations.10. Participate in BTL activities where ever required.11. Work on other related jobs to be given from time to time.

Building and Maintaining Client Relationships: A Relationship Manager is responsible for establishing and nurturing strong relationships with clients. This includes understanding their needs, goals, and preferences, and consistently delivering exceptional service to meet those requirements. Relationship Managers act as the primary point of contact for clients, addressing any concerns or issues they may have and ensuring their satisfaction.Developing Business Opportunities: Relationship Managers are tasked with identifying and developing new business opportunities within their client base. This involves proactively seeking out cross-selling and upselling opportunities, understanding clients' evolving needs, and introducing them to relevant products or services. Relationship Managers also focus on expanding their client portfolio by acquiring new clients through networking, referrals, and other business development strategies.Providing Financial Advice and Guidance: In many cases, Relationship Managers work in financial institutions or departments where they provide financial advice and guidance to clients. They analyze clients' financial situations, investment portfolios, and goals, and offer recommendations and strategies to help clients achieve their financial objectives. Relationship Managers must stay updated on market trends, economic factors, and investment products to provide accurate and relevant advice.Collaborating with Internal Teams: Relationship Managers serve as a liaison between clients and internal teams within the organization. They collaborate with various departments, such as sales, marketing, operations, and customer support, to ensure a seamless client experience. Relationship Managers communicate clients' needs and preferences to internal teams and coordinate efforts to meet those requirements. They also provide feedback and insights from clients to help improve products, services, and overall customer satisfaction.

Responsible for recruitment and overall quality system in HR departmentSourcing candidates via recruitment agencies and job online advertisementScreening the candidates by resume shortlisting, phone interview and personal interviews with coordination with the concerned departments & background verification of the shortlisted candidatesDraft and update of documents such as job descriptions, employee handbook, performance appraisal, forms, policies and other HR related documents.Maintain employees' leaves, medical and attendance records. Keeping track of employees' attendance / absenteeism and report to the HR Manager.Review, update and maintain proper filing such as employees' documents, medical insurance policies, managing Statutory Compliance (PF, ESIC, Gratuity and other Labour Laws)Conduct induction program and briefing to new employeeAttending / Understanding employee's grievances in their work engagement level and implementing corrective measures for them.Conducting and encouraging employees towards employee engagement activitiesDelivering timely dashboards.