Inbound Calls Female Jobs in Kolkata

We are looking for a friendly and organized Receptionist Cum Computer Operator. This part-time position is perfect for a female candidate who has completed their 12th grade and has 0 to 3 years of experience. The work will be based in our Bansdroni office.**Key Responsibilities:**- **Greeting Visitors:** Welcome guests and clients professionally, providing a warm and friendly atmosphere as the first point of contact for the organization.- **Answering Phone Calls:** Manage incoming calls efficiently, directing them to the appropriate departments and taking messages when necessary to ensure effective communication.- **Maintaining Records:** Keep accurate records of visitor logs and important documents to ensure easy retrieval and management of information.- **Data Entry:** Input and update data in our computer systems accurately to maintain up-to-date records, ensuring information is easily accessible.- **Assisting with Administrative Tasks:** Support the team with various office tasks, such as organizing files and handling correspondence, to help maintain office efficiency.**Required Skills and Expectations:**The ideal candidate should have good verbal and written communication skills to interact effectively with clients and colleagues. Basic computer skills are essential, including knowledge of MS Office, to perform data entry and manage documents efficiently. A friendly demeanor and a professional appearance are crucial, along with the ability to handle multiple tasks and prioritize responsibilities in a busy office environment. Good organizational skills and attention to detail are important to ensure all office activities run smoothly.

Huge vacancy. Female needed. Age between 18 to 28. WORK FROM HOME. Own laptop needed. windows 10/11. 4gb ram 8 hours of work. 1 day rotational week offwork from your comfort.APPLY NOW100 vacancieswhatsapp your resume to the provided number

- Communicate with clients over the phone or through online platforms: The primary responsibility of a Professional Service Representative is to provide excellent customer service and address any inquiries or issues that clients may have.- Provide accurate information about products or services: Professionals in this role must have a good understanding of the products or services offered by the company in order to effectively assist clients with their questions.- Process orders and maintain customer records: It is important for Professional Service Representatives to accurately process orders and keep detailed records of customer interactions for future reference.- Collaborate with team members and managers: Effective communication and collaboration with colleagues and supervisors are key to ensuring smooth operations and resolving any customer issues effectively.Required Skills and Expectations:- Strong communication skills: The ability to communicate clearly and effectively with clients is essential for this role.- Good problem-solving abilities: Professionals in this role should be able to think quickly on their feet and come up with solutions to address customer concerns.- Attention to detail: Accuracy in processing orders and maintaining customer records is crucial.- Ability to work independently: As this is a work from home position, the Professional Service Representative must be self-motivated and able to manage their time efficiently.- Basic computer skills: Proficiency in using computers and online platforms is necessary for this role.

Senior Telecaller( lead basis call to interior related customer interior details will provide)Good English speaking ,Hindi,bengalisalary 12000 - 21000, incentive will be AdditionalLocation : Kolkata/salt lake sector-V, RegionOnce you share your CV or Resume for review, we can process your application further.Best regards,Sakhil Aktar, ph no- 9874285192, gmail id - sakhilakhtar05@gmail.comBasic Home interiorRequre urgent basis

Product Presentation:Explain insurance products: Provide detailed information about insurance plans, coverage, premiums, benefits, exclusions, etc.Suggest suitable plans: Based on the customers requirements, recommend the right insurance plan that meets their needs.3. Sales and Conversion:Close sales: Persuade and convert prospects into customers, ensuring they understand the terms and conditions before purchase.Provide quotes: Offer premium quotations and any promotional offers.4. Follow-ups and Reminders:Follow-up calls: Call customers who have shown interest but havent yet purchased a policy. Regularly follow up to convert the lead into a sale.Policy reminders: Remind customers about policy renewals, premium dues, or any changes in their policy.5. Handling Objections:Overcome resistance: Address customer concerns, doubts, or objections related to premiums, coverage, or any other aspects.Negotiation: In some cases, negotiate premiums, payment terms, or other policy features.6. Customer Service:Answer queries: Address any questions or doubts regarding existing policies.Provide support: Assist with claims or provide additional details about the policy.7. Data Maintenance & Reporting:Maintain accurate records: Keep customer data and interaction history up-to-date in the CRM system.Provide sales reports: Report daily or weekly sales figures, leads generated, and other performance metrics to the manager or team leader.8. Compliance and Ethics:Adhere to regulations: Ensure all sales activities comply with insurance industry regulations and ethical guidelines.Disclosure: Provide clear and transparent information about the policy terms and conditions to avoid future disputes.FOR MORE DETAILS FEEL FREE TO CONTACT ON THE HR DEPARTMENT. 6291764734

Solving Customer questions handling customers over call.It is not sales or target based.