Guest Relation Executive Female Jobs in Chennai

**Guest Services Associate****Location:** NGage Club, RMZ One Paramount, Porur**Summary:**The Guest Services Associate at NGage Club, RMZ One Paramount, Porur, ensures exceptional guest experiences. This role involves welcoming guests, managing memberships, reservations, and resolving issues. **Responsibilities:**1. **Guest Engagement:**- Greet guests warmly and assist with inquiries.- Address guest concerns promptly and courteously.2. **Membership Services:**- Provide membership details and assist with enrollment.- Maintain accurate membership records.3. **Reservation Management:**- Handle amenity and event reservations efficiently.4. **Problem Resolution:**- Effectively resolve guest issues and escalate when necessary.5. **Facilities and Amenities:**- Maintain a clean, organized club environment.6. **Event Support:**- Assist in planning and executing club events.7. **Administrative Tasks:**- Perform data entry, filing, and billing tasks.8. **Team Collaboration:**- Collaborate with other departments for a seamless guest experience.**Qualifications:**- High school diploma or equivalent; bachelor's degree preferred.- Prior guest services or hospitality experience is a plus.- Strong communication, organization, and problem-solving skills.- Computer proficiency.- Detail-oriented and customer-focused.Join NGage Club in RMZ One Paramount, Porur, and be part of a team dedicated to providing exceptional service in a luxurious environment. To apply,

Urgent required a smart and independent female personal secretary with following qualities:Pleasant personalityGood communication skillsProfessional and personal discretionJob responsibilities:Meeting clients.Keeping follow up.Client relationship operations.Various Ad- hoc requests.Travel ( optional )

GRE DUTIES AND RESPONSIBILITIES: Welcome guests during check-in and giving a found farewell to guest while checkout. Handling guest complaints and concerns in an efficient and timely manner. Overseeing VIP guests, arrivals and departures. Coordinating and multi-tasking job duties in a busy environment. Should possess detailed information about the Hotel, city as well as the competition. Detailed information regarding arrivals and room requirements. Have up to date information on daily room occupancy Providing excellent customer service as per hotel standards. Greeting guests as they enter and exit the hotel. Providing information regarding the Hotel, town attractions, activities etc. Check on VIP reservations, complete their pre-registration formalities. Allocate rooms to all arriving guests. Maintain up-to date information on room rates, current promotions, offers and packages Maintain all guest folios in the manner instructed and type out necessary guest likes and dislikes to the appropriate fields on the profile. Co-ordinate with housekeeping for clearing of rooms. Collect Guest feedback during guest departure along with his likes and dislikes. Perform basic cashier activities as and when required. Maintain guest lockers for safe custody. Ensure that all check-ins and check-outs are handled smoothly without unnecessary delay or discomfort to any guest. Give proper and complete handover to the next shift Should be able to handle all guests without bias or prejudice. Follow the house rules and policies laid down by the management. Adhere to strict staff grooming and hygiene standards. Consciously and continuously strive to better his/ her skills and increase his/ her knowledge. Good command of the English language is essential, both written and verbal Must possess strong organization time management skills, attention to detail. Must be guest service focused and a team player. Positive attitude and outgoing

We are Looking for Guest Relation Executive for 5 Star Hotels all Pan India .