Executive Manager Female Jobs in Gurgaon

Job SummaryWe are seeking a dynamic, persuasive, and professional Telecaller Executive (Female) with prior real estate experience to join our marketing / sales team. The candidate will be responsible for generating leads, following up with prospects, converting customer inquiries into site visits, and supporting our sales team.Key ResponsibilitiesMake outbound calls to prospective customers (leads) and follow up on incoming inquiriesPresent and explain projects, features, pricing, and status to prospectsQualify leads by understanding customer needs, budget, timeline, and decision-making authorityFix appointments / site visits for the sales team with interested and high-potential clientsMaintain accurate records of calls, client profiles, follow-ups, outcomes in CRM or lead management toolsProvide regular reports on call metrics, conversion rates, lead statuses to team leads / managementHandle objections and customer queries confidently and professionallyCollaborate closely with sales, marketing, and operations teams to optimize lead conversionAchieve or exceed monthly lead-to-appointment / conversion targetsRequired Skills & QualificationsFemale candidate (as per company preference)Prior experience in real estate telecalling / sales / lead generation (minimum 12 years preferred)Excellent spoken English and Hindi (clear diction, confidence on call)Pleasant phone manner, professional communication skills, ability to build rapportGood persuasion, negotiation, objection-handling, and closing skillsBasic computer skills: MS Office (Excel, Word), email, and familiarity with CRM / lead softwareStrong organizational skills, discipline, persistence, and result orientationAbility to work under targets and pressureReady to deliver reports and insights to managementWhat We OfferPerformance-based incentives / bonusesExposure to real estate market & understanding of high-value property salesGrowth path into senior telecaller / inside-sales / field sales rolesTraining, mentoring, and support from experienced sales leadershipIdeal / Preferred TraitsSelf-motivated, energetic, and proactiveHigh integrity and commitmentPositive attitude and quick learnerComfortable working in a goal-driven, fast-paced environment

Key Responsibilities:** Maintain and process client documentation (KYC, account opening forms, nomination forms, etc.)* Coordinate with the Relationship Managers and Sales team for timely data entry and follow-ups.* Update and manage CRM systems, Excel sheets, and other reporting tools.* Assist in transaction processing for mutual funds, insurance, and demat services.* Ensure compliance with SEBI/IRDA/AMFI regulations.* Prepare MIS reports and summaries for management.* Handle customer service backend tasks like updating details, resolving queries (non-voice).* Manage filing, scanning, and digital record keeping.Required Skills & Qualifications:** Graduate in Commerce, Finance, or related field.* Minimum 1 year of experience in financial operations/back office (freshers with good skills can apply).* Strong knowledge of MS Excel, email drafting, and CRM usage.* Basic understanding of financial products like mutual funds, insurance, SIP, Demat etc.* Good communication and coordination skills.Key Traits We Value:** Accuracy & attention to detail* Discipline & time management* Trustworthiness & data confidentiality* Team player attitudeOffice Timing Monday to Saturday (9:30 to 6:00)