Good Personality Good TypingInternet SurfingPunctualMicrosoft ExcelMicrosoft OfficeInternal CommunicationReceptionist ActivitiesAdministrative SkillsEnglish LanguageCustomer CallingOffice WorkPublic RelationBasic Computer Skills
As a Receptionist at our Wagle Estate location, you will play a vital role in creating a welcoming environment and providing excellent support to our team and visitors. Your primary responsibilities will include:- **Greeting Visitors:** You will warmly welcome guests as they arrive, ensuring they feel comfortable and well-informed about their visit.- **Answering Calls:** You will handle incoming phone calls, directing them to the appropriate staff members while taking messages when necessary.- **Scheduling Appointments:** You will manage the appointment calendar, coordinating schedules to ensure timely meetings and minimize conflicts.- **Maintaining Records:** You will organize and maintain records, documentation, and files, ensuring that all information is accurate and easily accessible.- **Assisting Staff:** You will provide administrative support to team members by helping with tasks such as data entry, filing, and other office duties as needed.To succeed in this role, you should possess strong communication skills and demonstrate a friendly demeanor. Attention to detail is essential to keep records organized and accurate. Proficiency in using office software such as Microsoft Office is expected, as you will need to manage documents and communication effectively. Experience in customer service or administrative roles will be an advantage. You should also be able to handle multiple tasks and work well in a busy environment.
Good Typing Good PersonalityPunctualCustomer CallingReceptionist Activities
As a Receptionist, your main responsibility will be to greet visitors, answer and direct phone calls, and manage the front desk. You will also be responsible for handling administrative tasks, scheduling appointments, and maintaining a clean and organized reception area.The ideal candidate should have excellent communication skills, be well-organized, and have a friendly and professional demeanor. Previous experience in a similar role is preferred but not required. A high school diploma or equivalent is necessary. The ability to multitask, work efficiently under pressure, and maintain a positive attitude is essential. As this is a full-time position based in Dombivli, Thane, only female candidates will be considered.
Hiring for 200 Calling Executive Jobs in Vashi, Mumbai,Thane,Ghansoli, Navi Mumbai,Malad East, Mumbai, for Freshers,Required Educational Qualification is : Higher Secondary, B.Com with Good knowledge in Telecommunication,Voice Process,Outbound Calling,Convincing Power,Cold Calling,Basic Computers,Telesales,Customer Focus,BPO Sales etc.
Customer Calling Microsoft ExcelMicrosoft WordPower Point PresentationQuotationsSolar Consultant
Should be able to call customers and should be able to convince them & fix appointments with them so that our Sales team and visit them and close the deal. Should be able to use MS Office, Internet and What's app. Should be able to make Quotations and send to customers and follow up with sales and update data in CRM. If have experience working in a solar company will be an additional advantage. Selected person will get salary + commission.
Microsoft Excel PoliteOutbound CallingCustomer CallingCustomer Service
Roles and Responsibility Making PSF (Post Service Feedback) and follow-up calls Capture customer experience in detail based on given parameters Understanding the DSAT and able to providing solution Ensuring customer experience by using problems-solving skill Able to handle the escalation calls Complaint Management Follow ups with Business on DSAT and ensuring closure with Satisfactory Note from customer To maintain & update all the documents and processes Preparation of Scorecard and CSAT dashboard Hands on SOM tool, NPS tool, Feedback tool (company will provide the training) Maintains overall objectivity in supporting consistent and superior customer service Identifications of cases failing to meet pre-defined SLA with the help of CSAT Preparing RCA and connecting to concerned team to take corrective measures and reduce the number of escalations To maintain Quality and to reduce data discrepancy. Ensure adherence to process SLA Perform other duties as assigned.
Customer Care Executive Customer RelationshipOutbound CallingCustomer CareCustomer ServiceCustomer SupportCustomer HandlingCustomer ManagementInternational BPOCold CallingCustomer CommunicationCall Center
Candidate Needs to Handle Customer Queries and Service Related Issues in Freight Forwarding Companies and Should have Experience in Import Related Customer Serving Domain and Should Be Able to Handle Independently.