Computer Operator Female Jobs in Akurdi

Job Title: Back Office ExecutiveLocation: Akurdi, PuneCompany: Widsin FabcareAbout Us: Widsin Fabcare is a leading laundry and fabric care service provider known for its commitment to quality, eco-friendly practices, and customer satisfaction. We offer a wide range of laundry services through our network of trusted service partners via the user-friendly Widsin mobile app.Job Overview:As a Back Office Executive at Widsin Fabcare, you will play a pivotal role in ensuring the efficient operation of our laundry and fabric care services. You will work behind the scenes to support the front-end operations, manage administrative tasks, and contribute to the seamless functioning of our business.Key Responsibilities:Data Entry and Management: Accurate and timely data entry of customer orders, service requests, and other relevant information into our systems.Order Processing: Process customer orders received through the Widsin mobile app, ensuring all details are correctly recorded and scheduled.Communication: Maintain effective communication with customers, service partners, and internal teams to resolve queries, provide updates, and address any issues promptly.Document Handling: Organize and maintain digital and physical documents, including invoices, receipts, and customer records, Partner documents, Logistic driver documents.Payment Processing: Assist in processing payments, refunds, and financial transactions accurately and securely.Reporting: Generate regular reports on key performance metrics and provide insights to management for decision-making.Support Operations: Collaborate with the operations team to ensure timely pickup and delivery of customer orders, addressing any operational challenges as they arise.Quality Assurance: Play a role in quality control by monitoring service partner performance and ensuring service standards are met.

Greet visitors and direct them to the appropriate officesConduct clerical duties, including filing, answering phone calls, responding to emails and preparing documentsCoordinate project deliverablesPerform accounting tasks, including invoicing and budget tracking