Visa Counsellor Calling DutiesA Visa Counsellor (Calling) is responsible for making outbound calls to prospective students and clients, answering inquiries about study visas, work permits, and documentation. They explain country-specific requirements, guide clients step-by-step through the visa process, and ensure all documents are submitted on time. Regular follow-ups, appointment scheduling, and reminders are part of daily tasks. The counsellor maintains call logs, updates CRM records, and coordinates with internal teams for smooth application processing. Good communication skills, polite phone manners, and the ability to meet daily calling targets are essential for success in this role.