Customer Support Job Vacancies in Ranchi

We are seeking a dedicated Airport Supervisor to oversee daily operations at our busy airport in Ranchi, India. This role is suitable for candidates with 0 to 6 years of experience and requires a 12th-grade education. Key Responsibilities:- **Staff Management**: Supervise airport personnel, ensuring all team members are following procedures and providing excellent service to passengers.- **Operations Oversight**: Monitor daily airport operations, including check-in, boarding, and luggage handling to maintain efficiency and safety.- **Customer Service**: Address passenger inquiries, assist with complaints, and ensure a positive experience for all travelers.- **Safety Compliance**: Ensure all activities comply with safety regulations and airport policies, conducting regular inspections as needed.- **Coordination with Authorities**: Collaborate with airline staff, security personnel, and other airport authorities to streamline operations and respond effectively to any issues.Required Skills and Expectations:Candidates should possess strong leadership skills to effectively manage a diverse team. Excellent communication skills are essential for interacting with passengers and staff. Candidates must display problem-solving abilities, especially in high-pressure situations. A commitment to customer service is crucial, along with a willingness to learn and adapt to changes in airport operations. Reliability and punctuality are key, as the role requires being present for various shifts throughout the day. A positive attitude and the ability to work collaboratively are also important qualities for success in this position.

Job Summary:The Customer Service Executive (CSE) is responsible for handling customer inquiries, resolving complaints, processing orders, and providing information about products and services. The role focuses on ensuring customer satisfaction through professional communication, problem-solving, and timely assistance via phone, email, chat, or in person.Key Responsibilities:Customer Interaction & SupportHandle inbound and outbound customer calls, chats, and emails.Respond to customer queries regarding products, services, billing, and policies.Provide accurate information and ensure a positive customer experience.Complaint Handling & ResolutionRecord and resolve customer complaints promptly.Escalate complex issues to senior staff or concerned departments when necessary.Follow up with customers to ensure problems are resolved to satisfaction.Order & Service ManagementProcess orders, returns, exchanges, and cancellations efficiently.Maintain accurate records of transactions and customer details.Coordinate with logistics or operations teams for timely delivery and support.Documentation & ReportingMaintain customer service logs, feedback, and daily activity reports.Update CRM (Customer Relationship Management) systems with all interactions.Analyze common customer issues and suggest improvements to processes.Team CollaborationWork closely with sales, marketing, technical, and accounts teams.Share insights and customer feedback for service or product enhancement.Customer RetentionBuild long-term relationships with customers through professional engagement.Promote loyalty programs, upselling, or cross-selling where appropriate.Required Skills & Competencies:Excellent verbal and written communication skills.Strong problem-solving and conflict-resolution abilities.Ability to work under pressure and manage multiple tasks.Good listening and interpersonal skills.Basic computer literacy proficiency in MS Office, CRM tools, and email systems.Attention to detail and ability to maintain confidentiality.Professional, polite, and customer-oriented behavior.Qualifications:Minimum Education: 12th pass / Graduate in any discipline.Preferred Experience: 13 years in customer service, call center, or client support role.Knowledge of CRM software or call-handling systems is an advantage.Work Environment:Office-based, call center, or hybrid setup.Rotational shifts may include weekends or holidays (as per company policy).Fast-paced and target-driven environment.

Hiring for 66 Jobs for Ground Staff at multiple locations Jobs in Visakhapatnam, Itanagar, Patna, Ahmedabad, Ranchi, Mangalore, Kannur, Indore, Pune, Coimbatore, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.C.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Any Master Degree with Good knowledge in Ground, Cabin Crew, Air Ticketing Executive, Passport Checking Staff, Baggage Service Executive, Guest Relationship Executive, Customer Support, Airport Manager, Airport Operation, Cargo Staff etc.

We have vacant of 41 Urgent Vacancy in Ground Staff at multiple Airports Jobs in Kurnool, Visakhapatnam, Jorhat, Assam, Rajkot, Mumbai, Ranchi, Hubli, Mangalore, Kozhikode/Calicut, Imphal, for Freshers Educational Qualification : Secondary School, I.T.I., B.A, B.C.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Post Graduate Diploma, Any Master Degree Skill Ground Staff, Customer Support, Data Entry Executive, Human Resource, Administration, Back Office Assistant, Sales Marketing Operations, Air Ticketing Executive, Help Desk Operations, Receptionist, Boarding Pass Executive, Baggage Handler, Ground Handling Staff, Airport Operation, Airport Representative, Air Cargo etc.

We are hiring for Ranchi Doranda Location Male candidates prefered In hand 13,300 CTC 17,400Rotational Shift If you are Interested Kindly call on 9241567432 or DM your resume

Passenger service: Assisting passengers with check-in, reservations, and rebooking flights Baggage: Checking baggage, weighing it, and charging for excess weight Boarding: Providing boarding passes, assigning seats, and directing passengers to the boarding gate Customer service: Answering questions, resolving complaints, and providing information about flight schedules and routes Safety and security: Following safety and security procedures, and escorting passengers through security Special assistance: Taking care of unaccompanied children, people with special needs, and VIPs Announcements: Making announcements over the public address system about flight delays, cancellations, and boarding Documentation: Updating computer records, completing pre-flight documents, and processing mileage pointsCONTACT HR-9218068638skytechaviation44@gmail.com

We are hiring For Customer support profile for voice process Shift - Girls Day shift Boys Rotational shiftSalary - Till 17,900 CTCLocation- Kanke , Ranchi Only English communication skills preferred If you are Interested do connect with me

Job Openings for 50 Flight Attendant Jobs for Freshers in Kolkata, North 24 Parganas, Medinipur, Bhubaneswar, Ranchi, Patna, Siliguri, Darjeeling, JHARKHAND, Asansol, having Educational qualification of : Higher Secondary, Secondary School, B.A with Good knowledge in Ground Handling, Airport Ramp, Customer Support, Communication Skills, Aviation, Safety Security Officer etc.

We have vacant of 50 Airport Manager Jobs in Kolkata, North 24 Parganas, Siliguri, JHARKHAND, Ranchi, Asansol, Bhubaneswar, Patna, Medinipur, Hooghly, for Freshers Educational Qualification : Higher Secondary, Secondary School, B.A Skill Airport Supervisor, Airline Operations, Airport Operation, Aviation, Problem Solving, Customer Manager, Staff Management, Passenger Support, Ground Operation, Good Communication Skills etc.

Job Openings for 50 Airport Customer Service Associate Jobs for Freshers in Kolkata, Siliguri, Kalimpong, Darjeeling, North 24 Parganas, South 24 Parganas, Agartala, Aurangabad, Ranchi, Rourkela, having Educational qualification of : Higher Secondary, Secondary School, Other Bachelor Degree with Good knowledge in Airline Operations, Ground Staff Activities, Cargo Handling, Aircraft Handling, Airline Customer Service, Airport Ramp etc.