Customer Support Fresher Jobs in Pune

We are looking for a Customer Care Executive in Pune who will play a vital role in providing excellent service to our customers. This position is ideal for individuals at the start of their careers or those with up to 2 years of experience.Key Responsibilities:1. **Respond to Customer Inquiries**: You will assist customers by answering their questions and addressing their concerns, ensuring they receive accurate and timely information.2. **Manage Customer Complaints**: When customers face issues, you will listen to their complaints, provide solutions, and escalate unresolved matters to ensure customer satisfaction.3. **Maintain Records**: You will document customer interactions and feedback in our systems to help improve our services and products.4. **Provide Product Information**: You will need to have a good understanding of the products and services we offer, allowing you to guide customers and enhance their experience.5. **Collaborate with Team Members**: Working closely with your colleagues, you will share insights and updates to ensure a unified approach to customer service.Required Skills and Expectations:Candidates should have completed at least the 10th grade and possess excellent communication skills in English and Hindi. You should be a good listener, patient, and able to handle stressful situations calmly. Strong problem-solving abilities and a basic understanding of computer applications are essential. You must be willing to work full time from the office and adapt to a dynamic work environment.

We are seeking a Technical Support Executive to join our team in Kharadi. This is a full-time role suitable for candidates with 0 to 1 year of experience. As a Technical Support Executive, you will play a crucial role in assisting customers with their technical queries and issues.**Key Responsibilities:**- **Customer Support:** Assist customers in troubleshooting and resolving technical issues related to our products or services. This involves communicating effectively to understand their concerns.- **Problem Diagnosis:** Identify and diagnose technical problems by analyzing customer complaints and using problem-solving techniques, ensuring that customers receive timely solutions.- **Technical Documentation:** Document all customer interactions and technical issues in a clear and detailed manner. This will help improve processes and provide a reference for future support.- **Collaboration:** Work closely with other team members, including developers and engineers, to escalate complex issues and ensure a smooth resolution for customers.- **Training:** Participate in training sessions to develop your technical knowledge and stay updated on product features, improving your ability to assist customers effectively.**Required Skills and Expectations:**Candidates should possess strong communication skills, both verbal and written, to interact with customers clearly and professionally. A basic understanding of technical concepts and products is essential, along with a willingness to learn and improve your skills. Attention to detail and problem-solving abilities are crucial for diagnosing issues effectively. A positive attitude and the ability to work collaboratively in a team environment are also important.

Urgent Hiring For Ground Staff Interview Timing - 10am to 6pmSalary Package - 30k to 35kJob Location - Pune,Skills - Data Entry, Back Office, Computer Operator, Ground Staff

We are looking for a dedicated Customer Service Associate to join our team in Pune. This role is essential for ensuring customer satisfaction and providing timely support. **Key Responsibilities:**- **Respond to Customer Inquiries:** Address questions and resolve issues via phone, email, or chat, ensuring a helpful and friendly experience for customers.- **Maintain Accurate Records:** Document customer interactions and feedback in our system to help improve service quality and address recurring issues.- **Assist with Product Information:** Provide detailed information about our products and services, guiding customers in their choices and enhancing their experience.- **Resolve Complaints:** Handle customer complaints with empathy and efficiency, aiming for a satisfactory resolution to foster loyalty.- **Collaborate with Team Members:** Work closely with colleagues to share insights and improve service procedures, contributing to a positive team environment.**Required Skills and Expectations:**- Candidates should have completed at least their 12th grade education.- Strong communication skills are essential for effectively interacting with customers and addressing their needs.- A positive attitude and a willingness to learn are crucial for adapting to new challenges and improving service quality.- Basic knowledge of computer systems and software for documentation and communication purposes is important.- Experience in customer service is preferred but not required; we welcome fresh talent who are eager to grow in this field.

Key ResponsibilitiesPortfolio Management: Manage a dedicated portfolio of existing clients, ensuring their needs are met and identifying opportunities for growth.Strategic Advisory: Act as a consultant to the client, recommending products or services (financial, real estate, or corporate) that align with their specific objectives.Revenue Generation: Meet monthly or quarterly targets through upselling, cross-selling, and client retention.Conflict Resolution: Serve as the primary point of contact for any issues, ensuring swift and professional resolution to maintain client trust.Networking: Actively seek new high-net-worth (HNW) or corporate leads through referrals and professional networking.Market Intelligence: Stay updated on market trends and competitor offerings to provide proactive advice to clients.Required Skills & QualificationsInterpersonal Skills: Exceptional ability to build rapport and communicate with high-level executives or HNW individuals.Financial Literacy: Strong understanding of market dynamics, investment products, or industry-specific commercial terms.Negotiation & Persuasion: Ability to handle complex negotiations and close deals while maintaining a client-first approach.Organization: Highly organized with the ability to manage multiple client accounts simultaneously without compromising quality.Experience: Typically requires 3-5 years of experience in sales, banking, real estate, or client servicing.

Join our team as a Restaurant Captain in Pune, India, where you will play an essential role in delivering excellent dining experiences to our guests. We are looking for a passionate individual, whether fresh out of school or with some experience, to lead our service team.Your main responsibilities will include welcoming guests and guiding them to their tables with a warm smile. You will ensure that the dining area is clean and well-organized, maintaining a pleasant atmosphere. You will also oversee the service team, providing direction and support to ensure that all orders are taken accurately and in a timely manner. Engaging with guests to understand their needs and preferences will be key, allowing you to offer personalized recommendations from our menu.To succeed in this role, you should possess strong communication and interpersonal skills, enabling you to connect with both guests and coworkers effectively. You should have a keen attention to detail and an ability to multitask in a fast-paced environment. Being a team player is essential, as you will work closely with kitchen staff and other team members to ensure smooth service. Flexibility in working hours is also important, including weekends and holidays. If you are eager to learn and grow in the restaurant industry, we encourage you to apply and become a part of our dynamic team!

* PART TIME WORK FROM HOME JOB* *Company Name* : TELECONNECT GLOBAL SERVICES *Company Location* : Teleconnect Global Services,Infotech IT Park, Hinjewadi,Pune -411057*Designation* : Customer support executive (CSE)*Gadget required* : Mobile/Laptop/PC*Working hours* : *3-4 hrs in a day ( flexible Timings)*Working days: Monday to Friday*Saturday and Sunday holiday**Salary(* : 15000/-+ INCENTIVES*Identification*: Virtual ID card will be given*3 days process and product related training**NO FEES AND NO INVESTMENT*Join today Regards,HR RECRUITER*TELECONNECT GLOBAL SERVICES*

Job Description for Service CoordinatorAssessing clients' needs of work.Overseeing the required things to be informed and collected from client regarding work. Explaining to clients how our solutions can resolve their issues. Resolving issues that arise concerning the problems and timely resolution.Answering phone calls and emails.Scheduling appointments for site visit of engineers for clientsMaintaining and tracking day to day clients' service recordsUpdating daily dispatch, e-mails and AMC book in excel. Staying current on new services we develop.Evaluating our services and helping to identify areas of improvement

MansiHomes Real Estate Consultancy is looking for a dynamic and motivated Real Estate Sales Executive to join our growing team. The ideal candidate should have strong communication skills, a passion for sales, and the ability to build relationships with clients while helping them find the right property.

Full Job DescriptionWe are looking for dynamic and detail-oriented individuals to join growing team in Pune. The ideal candidate should have excellent written communication skills, the ability to work in a fast-paced environment, and a willingness to adapt to rotational shifts. The right candidate will be working for a Travel Process. It will be a non-voice email/chat (3 concurrency) support desk.We are looking for immediate joiner for a new training batch starting first week of Mar at our Pune (Baner) locationOur requirement is as follows -1. Someone with good communication skills as ours is International process 2. Graduate/Under Graduate3. Computer literacy 4. Can work from office 5. Can travel self6. Willing to work night shifts and weekends7. Package- 1.5 LPA + 40K incentives for freshers and 2 LPA + 50K incentives for experienced person8. No leaves for the first 3 months from joining

We are looking for a motivated Retail Sales Associate to join our team in Pune. This full-time position is ideal for individuals eager to start their career in retail, offering a dynamic and engaging work environment.Key Responsibilities:- **Customer Service:** Greet customers warmly and assist them in finding products. Your goal is to ensure a positive shopping experience and answer any questions they may have.- **Sales Transactions:** Process cash and card transactions accurately. You will handle sales, returns, and exchanges, ensuring that all transactions are smooth.- **Inventory Management:** Help keep the store tidy and organized. This includes restocking shelves and keeping track of inventory levels. You will ensure that the products are well-displayed and accessible.- **Product Knowledge:** Learn about the products we sell, understand their features, and be ready to provide recommendations. Your knowledge will help customers make informed purchases.Required Skills and Expectations:Candidates should have a minimum of a 10th-grade education and preferably some experience in retail, though new applicants are welcome. Strong communication skills are essential, as you will interact with various customers daily. A friendly and approachable demeanor is crucial, as is the ability to work as part of a team. Reliability and a willingness to learn will be key to your success in this role. You should be comfortable working in a fast-paced environment and prepared to meet sales targets.

Need shopkeeper in airport retail shop

As an Office Assistant, you will play a crucial role in supporting daily office operations and ensuring a smooth workflow in the workplace. Your responsibilities will include:- **Managing correspondence:** You will handle incoming and outgoing communications, including emails and phone calls, ensuring timely responses and proper documentation.- **Maintaining office supplies:** You will keep track of inventory and order supplies as needed to ensure the office is well-stocked and operating efficiently.- **Organizing files and records:** You will be responsible for filing documents and maintaining a clear and organized filing system for easy access by staff when needed.- **Assisting in scheduling:** You will help coordinate meetings and appointments, managing calendars, and ensuring that everyone is informed of their schedule.- **Supporting other staff members:** You will provide administrative support to various departments, helping with tasks like data entry, document preparation, and general office duties.To succeed in this role, you should have the following skills and expectations:- **Excellent communication skills:** You should be able to communicate clearly and effectively in both written and verbal forms.- **Strong organizational skills:** Being detail-oriented and able to manage multiple tasks simultaneously is essential.- **Basic computer skills:** Proficiency in using office software like Microsoft Office (Word, Excel, etc.) is necessary.- **Team player:** You should be able to work collaboratively with colleagues and take direction from supervisors.- **Eager to learn:** A positive attitude and the willingness to learn new skills will help you grow in this role.

Co Commerce Company is Hiring! Were growing fast and looking for passionate individuals to join our growing team! Vacancies Available:1. Hiring Department File Submission, Documentation & Candidate Shortlisting 2. Business Development Work Online working through the company's official website & application to grow Company business 3. Team Leader Staff Management, Guidance & Regular Performance Updates Required Skills: Strong Management Skills Excellent Communication Ability Good Leadership Quality What We Offer: Work Timings: 9 AM 5 PM Starting Income: 20,000 22,000 (Based on position)Sunday OFF Location: Katraj, Pune, Maharashtra For more details, contact:HR

Job description:Position: Service CoordinatorCompany: Poona Air TechnologiesLocation: Bhosari, PuneDepartment: Service & OperationsCompany OverviewPoona Air Technologies is engaged in providing industrial compressed air solutions, pneumatic systems, and related service support to manufacturing and engineering industries. The company is committed to delivering reliable equipment performance and prompt after-sales service to its clients.Role SummaryThe Service Coordinator will be responsible for managing service operations, coordinating with service engineers, handling customer service requests, and ensuring timely execution of service activities. The role requires strong coordination, communication, and organizational skills.Key ResponsibilitiesReceive and register service complaints and breakdown calls from customersSchedule and assign service engineers for site visitsCoordinate preventive maintenance schedules with clientsFollow up with customers for service feedback and closure confirmationMaintain service records, call logs, and documentationPrepare service reports, job cards, and invoicesCoordinate with the spare parts and stores department for material availabilityMonitor service engineer attendance and field movementEnsure timely billing and collection follow-ups (if required)Maintain proper communication between customers, engineers, and managementEligibility CriteriaAny Graduate (Commerce / Management preferred)13 years of experience in service coordination / back office / operationsExperience in industrial equipment, pneumatic, compressor, or engineering companies preferredGood communication and customer handling skillsBasic knowledge of MS Excel and documentationKey SkillsService CoordinationCustomer HandlingScheduling & PlanningDocumentation & ReportingTeam CoordinationProblem SolvingJob Types: Full-time, PermanentBenefits:Paid sick timeProvident Fund

As a Customer Care Executive, you will be responsible for providing exceptional customer service to clients from the comfort of your own home in Chennai, India. Your key responsibilities will include answering customer inquiries via phone, email, and chat, resolving customer issues efficiently, and ensuring customer satisfaction with our products or services. Additionally, you will need to maintain accurate records of customer interactions, provide feedback on customer concerns to the appropriate teams, and adhere to company policies and procedures. We are looking for female candidates who are 12th pass and have a passion for helping others. Strong communication skills, problem-solving abilities, patience, and a positive attitude are essential for this role. We expect you to be reliable, adaptable, and able to work independently in a fast-paced environment. If you are a team player who thrives in a customer-centric role, we want to hear from you.

We have vacant of 10 Sales Coordination Jobs in Pune,Swargate, Pune,Padmavati, Pune,Shivajinagar Pune,Dhankawadi, Pune,Parvati, Pune,Sinhagad Road, Pune, for Freshers Educational Qualification : Higher Secondary, Secondary School, Vocational Course, Diploma Skill Customer Care,Direct Sales,Service Marketing etc.

Back Office Executive Responsibilities:Performing market research.Gathering and processing research data.Performing basic admin duties including printing, sending emails, and ordering office supplies.Assisting and coordinating with the sales team.Assisting the Front Office team.Assisting with inventory control.Organizing staff meetings and updating calendars.Processing company receipts, invoices, and bills.Assisting and supporting management.Back Office Executive Requirements:Bachelors degree in business administration or similar field.Previous work experience as an Office Executive.Excellent organizational skills.Knowledge of computer operating systems and MS Office software.Working knowledge of CRM platforms.Ability to work as part of a team.High-level written and verbal communication skills.Basic knowledge of financial and accounting software.Familiarity with market research techniques.

Job Responsibilities: A Business Relationship Officer (BRO) working on behalf of Bank. They are recruiting CSP (customer service point) and providing service about bank.Expected Start Date: 10/10/2021Job Types: Full-time, ContractQualification: HSC/GraduationSalary: Rs.10,000.00 Rs. 15,000.00 per monthBenefits:Cell phone reimbursementInternet reimbursementSchedule:Day shiftFixed shiftExperience:total work: 1 year (Preferred)/FresherCustomer service: 1 year (Preferred) /Fresher