Array ( [0] => customer-support [1] => navi-mumbai ) 200+ Customer Support Fresher Jobs in Navi Mumbai | Latest Vacancies
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Customer Support Fresher Jobs in Navi Mumbai

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Customer Support Executive Fresher

Olympus

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Vashi Navi Mumbai
Customer Care Customer Service Domestic BPO Good Communication Skills BPO Voice
We are looking for a Customer Support Executive to join our team in Vashi, Navi Mumbai. This entry-level position is ideal for recent graduates or individuals with limited experience who are eager to begin their career in customer service.Key Responsibilities:- Respond to Customer Inquiries: Engage with customers via phone, email, or chat to address their questions and concerns promptly and professionally. Ensure that every interaction enhances customer satisfaction.- Provide Product Information: Offer detailed information about our products and services, guiding customers to make informed decisions that meet their needs.- Resolve Issues: Identify and troubleshoot customer issues, aiming for quick resolutions to foster positive relationships and retention.- Maintain Records: Keep accurate and up-to-date records of customer interactions, feedback, and resolutions in our system, assisting in the improvement of our services.- Collaborate with Teams: Work closely with other departments, sharing custom
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Fresher hiring for Customer Service Associate

jOB COPILOT

  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Navi Mumbai
Chat Process Customer Care Cons Customer Guidance Customer Relationship Domestic BPO Non Voice Process Chat Support
We are looking for a Customer Service Associate to join our team and help provide excellent service to our customers. This position is perfect for individuals who are eager to start their careers in customer support.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle calls, emails, and chats from customers, addressing their questions and concerns in a friendly manner.- **Resolve Issues:** Identify problems customers face and offer appropriate solutions, ensuring they have a positive experience.- **Maintain Records:** Keep accurate records of customer interactions and follow up on unresolved issues to ensure they are addressed.- **Provide Product Information:** Share details about our products and services, assisting customers in making informed decisions.- **Collaborate with Team:** Work closely with team members and other departments to ensure customer satisfaction and efficiency in service delivery.**Required Skills and Expectations:**- A high school diploma is essential; candidates should be at least 12th pass.- Excellent communication skills, both written and verbal, are a must, as you will interact with customers regularly.- Basic computer skills are necessary since you will be using various software and tools for customer support.- Patience and empathy are required when dealing with customer concerns to ensure thoughtful and understanding responses.- A positive attitude and strong willingness to learn will help you excel in this role and contribute to the team effectively.
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Customer Service Associate Jobs For 10th Pass Freshers

Adecco

  • Fresher
  • 3.8 Lac/Yr
  • Navi Mumbai
Customer Care Cons Customer Guidance BPO Operations Domestic BPO Chat Support Chat Process
We are looking for a dedicated Customer Service Associate to join our team. In this role, you will be the primary point of contact for our customers, helping them with their inquiries and ensuring a positive experience.**Key Responsibilities:**- **Assist Customers:** Respond to customer queries through various channels like email, chat, or phone, providing timely and accurate information.- **Resolve Issues:** Identify and resolve customer problems effectively, ensuring quick solutions and customer satisfaction.- **Maintain Records:** Keep detailed records of customer interactions and transactions, which helps in tracking customer feedback and improving services.- **Provide Product Information:** Educate customers about our products and services, helping them make informed decisions.- **Collaborate with Team:** Work closely with other team members to improve processes and share insights to enhance customer support.**Required Skills and Expectations:**- Excellent communication skills are essential for effectively engaging with customers and understanding their needs.- A positive attitude and a willingness to help are important, as you will be working with a variety of customers.- Basic computer skills including familiarity with email and chat software are necessary for managing customer inquiries.- As a fresher, a strong eagerness to learn and adapt quickly is valued, as this role will help you develop important customer service skills.- You should be self-motivated and capable of managing your time effectively while working from home.
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Interview For Customer Care Executive || 12th Pass - Freshers

Vindhya E-Infomedia Pvt Ltd

  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Ghansoli Navi Mumbai
Telecalling Customer Support Sales Lead Generation Inside Sales Communication
Hiring Customer Support Executive (Sales Process)Location: Ghansoli, Navi MumbaiSalary: 17,000 - 20,000 + IncentivesWork from OfficeRoles:- Make outbound calls to customers- Explain services and offers- Generate leads and support salesRequirements:- Fluent in Odia / Bengali / Assamese / Hindi / Marathi (any one)- 12th pass or above- Fresher & experienced both can apply- Basic computer knowledge- Good communication skillsImmediate joiners preferred.
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Fresher hiring for Customer Service Associate

Sutherland Global Services

  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Airoli Navi Mumbai
Customer Care Cons International BPO Chat Support BPO Non Voice Customer Relationship Domestic BPO Chat Process BPO
*Job Title: Customer Service Executive (Blended Process)**Company: Sutherland Global Services**Location: Liberty Tower, Airoli, Navi Mumbai**Shift: Night Shifts (US Shifts)**Experience: 1-3 years in International BPO (Customer Service or Sales B2C)**Job Description:*We're looking for talented Customer Service Executives to join our team! As a key member of our blended process, you'll handle 50% voice and 50% chat interactions, providing top-notch service to our US-based customers.*Responsibilities:*- Respond to inbound calls and chats from customers- Resolve customer queries and concerns in a professional and empathetic manner- Upsell and cross-sell products/services to meet sales targets- Meet customer service metrics, such as First Call Resolution (FCR) and Customer Satisfaction (CSAT)- Collaborate with team members to resolve complex issues- Maintain accurate records of customer interactions*Requirements:*- 1-3 years of experience in international BPO (customer service or sales B2C)- Excellent communication and customer service skills- Proficient in MS Office, especially Excel- Ability to work in night shifts (US shifts)- Fluency in English (neutral accent preferred)*What We Offer:*- Competitive salary (18k-23k in-hand)- Opportunities for growth and career advancement- Training and development programs- Collaborative and dynamic work environment*Ideal Candidate:*- Customer-centric with a passion for sales- Proactive and result-driven- Ability to multitask and work in a fast-paced environment- Positive attitude and willingness to learn*Apply Now:*If you're a motivated and customer-focused individual looking for a challenging role, apply today! Contact HR Pournima: 9820190498 .#Sutherland #Hiring #CustomerService #BPOJobs #Sales #JobOpportunity #AiroliJobs #NightShift
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Sales Support Executive (0-5 Years)

Swimwell Pools India Pvt. Ltd.

  • 0 - 5 yrs
  • Navi Mumbai
Good Communication English Customer Care Counter Sales Microsoft Excel
Provide end-to-end sales coordination by following up on leads through calls, emails, WhatsApp, and digital platforms. Manage CRM records, track inquiries from various sources, schedule meetings and site visits for the sales team, and ensure timely follow-ups to support lead conversion and business growth.
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Customer Care Executive Jobs For Freshers - Navi Mumbai

Fusion CX

  • 0 - 1 yrs
  • 3.3 Lac/Yr
  • Navi Mumbai
Proficiency in English Hindi BPO Inbound Calls Call Center Domestic BPO
Role Overview:We are seeking a motivated and customer-focused individual to join our Customer Support team. The role involves handling inbound customer queries related to in-warranty and out-of-warranty services, exception handling, and providing timely resolutions through voice and non-voice channels. This is a process-driven role requiring strong communication, empathy, and problem-solving skills.Key Responsibilities:Handle customer inquiries via phone, email, and other platforms in a timely, professional, and accurate manner.Manage queries related to in-warranty, out-of-warranty, and exception scenarios.Accurately log all interactions in the internal CRM or designated system.Consistently meet individual KPIs, including quality, response time, and customer satisfaction.Adhere to internal customer service processes and compliance standards.Work collaboratively with internal teams to resolve customer issues when required.Key Competencies:Excellent communication skills in: English, Hindi, Telugu, Tamil.Strong customer-centric attitude and ability to handle challenging situations calmly.Basic technical understanding to explain and troubleshoot general product/service issues.Attention to detail and accuracy in data entry and reporting.Eligibility Criteria:Education: Higher Secondary (12th Pass) and above.Experience: Minimum 6 months in customer service or BPO/call center.Work Hours: 9-hour rotational shifts, including weekends (week-offs on rotation).Additional Info: We need Hin/Eng, Tamil, Telegu and Kannada
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Hiring Fresher / Customer Service Associate / 12th Pass

FiveS Digital Pvt Ltd

  • 0 - 2 yrs
  • Turbhe Navi Mumbai
Handling Customer Queries Good Communication Skills English Language
We are looking for enthusiastic and confident candidates for the Customer Service Voice Process. The role involves handling inbound/outbound calls, assisting customers with their queries, and providing accurate information with a positive attitude.Roles & Responsibilities: Handle customer calls professionally and politelyUnderstand customer queries and provide proper solutions. Maintain call quality and customer satisfactionUpdate customer details in the system.Follow company guidelines and call procedures.
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Jobs by Popular Location

Opening For Customer Care Executive

Digitide Solution Limited

  • Fresher
  • 3.0 Lac/Yr
  • Airoli Navi Mumbai
Communication Customer Management International BPO Customer Care Customer Service
Job profile: customer care executive
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12th Pass Freshers For Customer Service Representative

Willcomm BPO

  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Navi Mumbai
Good Communication Skills Customer Service Voice Process
Seeking a Customer Service Representative in Navi Mumbai, India. Responsibilities include answering customer inquiries via phone resolving issues and maintaining customer satisfaction. Successful candidates should have strong communication skills, be detail-oriented, and have a positive attitude towards helping customers. A high school diploma or equivalent is required for this full-time, office-based position.
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Customer Service Associate Jobs For 12th Pass Freshers

Intact Search

  • 0 - 4 yrs
  • 3.0 Lac/Yr
  • Turbhe Midc Navi Mumbai
Good Communication Skills Chat Support Customer Care Cons Email Support
solve customer queries on email & call.75% email & 25% calling.attend customer query related to insurance.change details in policy as per customer request, for male staff its 24/7 shift, for female its 7 am to 8 pm shift window. 9 hours duty.Ritesh 8850116691
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Freshers For Customer Support Technician - Navi Mumbai

Easy Services

  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Vashi Navi Mumbai
Good Communication Skills Handling Customer Queries Organizational Skills Problem Solving Basic Computers Attention to Detail Time Management Positive Attitude Adaptability Customer Care Customer Support Operations Customer Support Voice Process
We're also hiring for a Customer Service Coordinator role! In this role, you-ll:Engage with customers to understand their needs and explain our services.Coordinate with technicians/vendors for timely service delivery.Resolve customer queries professionally and promptly.Maintain accurate service records for seamless operations.Join us to deliver exceptional service and grow your career with Easy Services!
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Interview For Customer Care Executive || 12th Pass - Freshers

Hexaware Technologies

  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Ghansoli Navi Mumbai
Customer Support Customer Service Customer Care Customer Handling Inbound Voice Process Domestic Voice Process
We're Hiring: Customer Service (Voice Process)Hexaware is looking for enthusiastic professionals to join our Customer Service Domestic Voice Process team. What Were Looking For:Excellent English communication skillsMinimum Qualification: 12th Pass/GraduatePrior BPO experience preferred/Freshers Can ApplyMust reside within Hexawares location boundaries (see below) Compensation & Benefits:Work Mode: Work From OfficeSalary: Freshers - 14k/15k Experience 18k/20kWorking Days: 5 Days (Weekends Off)Shift Window: 8:00 AM 5:00 PM (Fixed Shift) Selection Process:1. HR Round2. Operations Round Important:All previous employment documents are mandatory. Location Boundaries (Only applicants residing here will be considered):Ambernath Ghatkopar (Central Line)Thane Panvel (Trans Harbour)Vashi Chembur (Harbour Line) Interested? Lets Connect!Contact: 8657971384 Email: JuiliD@hexaware.com
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Backend Executive (Fresher)

Transworld System Inc

  • 0 - 1 yrs
  • 4.3 Lac/Yr
  • Vashi Navi Mumbai
Typing Skills Customer Care Backend Backend Process
Job Opportunity at TSI (Transworld Systems India) Assurant Process (US Shift) We have an urgent job opening for the role for Back-office Executive at Vashi, Navi Mumbai Eligibility CriteriaQualification: Graduate Freshers HSC with minimum 6 months of BPO experienceAge Limit: 1840 yearsJob Location: Vashi Shift Timings (US Shifts) 5:30 PM 2:30 AM 6:30 PM 3:30 AMWorking Days: 5 days (Saturday & Sunday fixed off) Salary DetailsSemi-Voice: 16,800 in-hand Up to 13,000 performance-based incentivesNon-Voice: 14,500 in-hand Up to 13,000 performance-based incentives Interview Rounds1. HR Screening2. Typing Test (35 WPM with 96% accuracy)3. Operations Round Transportation FacilityHome Pick-up and Home Drop AvailableTransport Boundaries: Trans Harbour Line: Panvel Airoli Thane Harbour Line: CST Panvel Central Line: CST Badlapur (Full address required) Western Line: Churchgate Dahisar Check Naka (Full address required) Mandatory Documents1. Offer Letter & Bank Statements2. Offer Letter & Salary Slips3. Experience Letter / Resignation Acceptance4. SSC, HSC & All Semester Marksheets (including Convocation)5. Aadhaar + e-Aadhaar6. PAN Card7. Passport-size Photo8. Digital/Scanned Signature9. Address Proof (Rent Agreement / Electricity Bill)
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Customer Care Executive Fresher

Ashwakala Solutions Private Limited

  • Fresher
  • 3.0 Lac/Yr
  • Ghansoli Navi Mumbai
English Language Hindi BPO Outbound Calling Call Center Customer Care
As a Customer Care Executive in Ghansoli, Navi Mumbai, you will be responsible for providing excellent customer service through outbound calling in English and Hindi. You will be working in a call center environment, addressing customer queries and resolving issues promptly and efficiently. Ideal candidates will have good communication skills in English and Hindi, the ability to handle outbound calling effectively, and a strong customer care orientation. This full-time position requires a 12th pass qualification and is based in an office setting.
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Customer Relationship Manager (fresher)

Rising Next Move India Private Limited

  • 0 - 3 yrs
  • 3.8 Lac/Yr
  • Vashi Navi Mumbai
Insurance Sales Customer Support Educational Sales
ICICI Lombard We Are Hiring! Role: Customer Relationship Manager (CRM) Location: Vashi, Navi Mumbai (Opp. Vashi StationSector 30, Vashi Navi Mumbai, Maharashtra) Open Positions: 40+ About the Company - ICICI LombardICICI Lombard is one of Indias leading general insurance companies, offering a wide range of insurance products such as: Motor/Car Insurance, Health Insurance, Travel Insurance, Home Insurance, Commercial/Business InsuranceICICI Lombard provides financial protection and support to customers in situations like accidents, illnesses, travel issues, property damage, and more. About the RoleWe are looking for enthusiastic and customer-focused individuals for the position of Customer Relationship Manager (CRM).This is a 100% voice process involving inbound calling, where you will handle and resolve customer queries. Key Responsibilities Handle inbound customer calls Address customer queries and concerns professionally Provide accurate information & ensure customer satisfaction Maintain call records and follow company standards Deliver excellent customer service at all times Qualification Any Graduation (Freshers & Experienced candidates can apply) Salary Details Freshers: 16,000 17,000 (In-hand) 2.55 LPA Experienced: Up to 26,000 (In-hand) 3.7 LPA Shift TimingsFor Male Candidates: Between 7:00 AM to 12:30 AM (Any 9.5-hour shift)For Female Candidates: Between 7:00 AM to 8:30 PM (Any 9.5-hour shift) Working Days & Week Offs 5 Days Working 2 Rotational Week Offs
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Hiring For 12th Pass Freshers - Customer Care Executive

Ribhari HR Services

  • Fresher
  • 3.3 Lac/Yr
  • Navi Mumbai
Outbound Calling Customer Care Customer Handling Customer Communication Call Center Customer Support
You will be responsible for providing excellent customer service through outbound calling, addressing customer queries, resolving issues, and communicating effectively. As a Customer Service Executive, you will handle customer interactions professionally and efficiently in a call center environment. The role requires strong communication skills, patience, and the ability to handle customer concerns with empathy and accuracy. Candidates must be 12th pass with a positive attitude towards customer care. This is a full-time position based in Navi Mumbai, with the requirement to work from the office.
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Hiring Freshers || Customer Care Executive

Connectyou Financial Services

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Ulwe Navi Mumbai
Sales Process Outbound Calling Customer Service Customer Handling
Hiring for 10 Customer Service Executive Jobs in Ulwe, Navi Mumbai for Freshers,Required Educational Qualification is : 12th Pass with Good knowledge in Sales Process, Outbound Calling, Customer Service, Customer Handling etc.
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Customer Care Executive (Freshers) Mumbai

Conneqt Business Solutions

Sales Process Cross Selling Sales Voice Process Inbound Outbound Calling Outbound Calls Outbound Calling Banking Process Customer Care Call Center Customer Support Customer Handling Customer Service
Process: AXIS bank - Customer Service / Cross Sales Requirement:- HSC / Graduates can apply - Compulsory English communication - Experience/ Fresher can apply- Salary 16000 inhand and travelling allowance - Rotational weekoff - 2 rounds of interviewHow to Apply ?Contact For More InformationHR Akshada - 9822472894
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CASA Sales Executive Jobs For Freshers - Thane

Digitide Solutions Ltd

Sales BPO Voice BPO Sales Domestic BPO Hindi BPO Voice Process Inbound Calls Outbound Calling Outbound Sales Outbound Telesales Representative Telesales Executive Customer Care Customer Support
Urgent Openings Kotak 811 (Sales Process)Qualification: HSC / GraduatesFreshers can applyGood Hindi communication and average English requiredSalary: 15,000 in-hand + incentivesRotational week offLocation: Thane, Dhokali NakaTwo rounds of interviewInterested candidates can apply immediately. Contact On: HR Pratiksha - 8698488197 (Call /WhatsApp)
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Customer Service Representative (0-0 Years)

Transworld System Inc

  • Fresher
  • 1.5 Lac/Yr
  • Turbhe Midc Navi Mumbai
Custome Service Customer Service Representative
Don't let opportunities pass you by! Whether you're just beginning or aiming to advance your career, now is the perfect time to take that leap. Walk in for an interview today and explore exciting roles that match your skills and aspirations.
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Walk-in For Looking For Customer Relationship Executive

Transworld System Inc

  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Navi Mumbai
Customer Relationship Outbound Calls Inbound Calls Handling Outbound Customer Support
Job Overview:We are seeking a dedicated and energetic Customer Relationship Executives to join our dynamic team. As a CRE, you will play a key role in providing excellent customer service and support by managing inbound and outbound calls, assisting with customer inquiries, resolving issues, and delivering a positive experience to clients. This is an excellent opportunity for individuals with strong communication skills and a passion for helping others.Key Responsibilities: Handle inbound and outbound calls professionally, ensuring customer inquiries are addressed promptly and accurately. Provide clear and accurate information to customers about products, services, or account details. Resolve customer issues, complaints, and concerns in a timely and efficient manner. Maintain and update customer records in the system, ensuring all information is accurate. Adhere to call scripts and company guidelines while maintaining a friendly and approachable tone. Meet or exceed performance targets, including call quality, call resolution, and customer satisfaction. Identify potential sales opportunities or cross-sell additional products/services where appropriate. Maintain a high level of product knowledge to address customer questions and concerns. Collaborate with team members and supervisors to resolve complex issues or improve processes. Ensure compliance with company policies, procedures, and regulatory requirements.
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Customer Service Coordinator

Easy Services

  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Vashi Navi Mumbai
Good Communication Skills Handling Customer Queries Organizational Skills Problem Solving Basic Computers Attention to Detail Time Management Positive Attitude Adaptability Customer Care Customer Support Operations Customer Support Voice Process
We're also hiring for a Customer Service Coordinator role! In this role, youll:Engage with customers to understand their needs and explain our services.Coordinate with technicians/vendors for timely service delivery.Resolve customer queries professionally and promptly.Maintain accurate service records for seamless operations.Join us to deliver exceptional service and grow your career with Easy Services!
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Customer Service Associate Jobs For Freshers - Navi Mumbai

Ribhari HR Services

  • Fresher
  • 2.3 Lac/Yr
  • Navi Mumbai
Customer Care Cons Domestic BPO BPO Non Voice BPO Operations Chat Support
Qualification:Minimum HSC (12th pass) is required. Candidates with higher education are also welcome. Language Requirement:You must have good English communication skills both speaking and understanding. This is important for handling customer queries and daily tasks. Work Shifts:Full-Time (FT): 9 hours per dayPart-Time (PT): 5 hours per dayShifts will be rotational, which means your shift timing may change as per the companys schedule. Weekly Off:You will get 1 weekly off, and this will also be rotational, not fixed on a specific day (like Sunday). The off day will change depending on the roster.
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