Fresher Customer Support Engineer Jobs

As a Customer Support Engineer, you will be essential in helping customers resolve technical issues while providing top-notch service. Your role will involve working directly with clients to ensure their satisfaction and understanding of our products.**Key Responsibilities:**- **Technical Support:** Assist customers with product-related issues, guiding them through troubleshooting steps to resolve their concerns effectively.- **Customer Interaction:** Engage with clients via phone, email, or in-person to gather information about their technical needs and provide timely solutions.- **Documentation:** Maintain detailed records of customer interactions and technical issues in our support system to ensure accurate tracking and follow-up.- **Feedback Collection:** Gather customer feedback regarding our products and services, reporting insights to improve our offerings and service quality.- **Collaboration:** Work closely with the engineering and product teams to escalate complex issues and support product improvements.**Required Skills and Expectations:**A successful candidate will have a Bachelors degree in Engineering (B.E). Candidates should be comfortable working in a team environment and exhibit strong problem-solving skills. Excellent communication skills are essential for effectively conveying technical information to customers. A customer-focused attitude is vital, along with the ability to handle stressful situations calmly. Candidates with 0 to 5 years of experience will be considered, making this an ideal opportunity for recent graduates as well as those with some work experience. Being detail-oriented and organized will help you manage customer queries efficiently.

As a Customer Engineer, you will play a crucial role in providing excellent technical support and assistance to our clients. You will be responsible for ensuring customer satisfaction by understanding their needs and resolving any issues they encounter with our products and services.**Key Responsibilities:**- **Technical Support:** Provide assistance to customers by troubleshooting and resolving technical issues related to our products, ensuring they receive timely and effective solutions.- **Product Installation:** Assist in installing and configuring our products at client locations, ensuring everything is set up correctly for maximum performance.- **Customer Training:** Educate clients on how to use our products efficiently, helping them understand features and best practices to enhance their experience.- **Feedback Collection:** Gather feedback from customers regarding their experience with our products, which will help us improve our offerings.- **Documentation:** Maintain accurate records of customer interactions and resolutions, helping us track issues and solutions for future reference.**Required Skills and Expectations:**Candidates should have a diploma in a related field and possess strong communication skills to interact effectively with customers. You should be a quick learner, eager to understand technical details, and able to work well under pressure. A problem-solving attitude is essential, along with basic technical knowledge related to our products. Being a team player is important, and you should have the ability to manage time efficiently to handle multiple tasks. Prior experience is not required, but a passion for technology and customer service is a must.

Job DescriptionConfiguration & Programming of wireless data modems for IoTNOC based support to field engineering teamSystem provisioning on ERPMIS generationTesting & DebuggingImpart technical trainingResolve Technical QueriesEnsure ticket resolution within TATDesired Candidate ProfileB.Tech/Diploma in Computers, E&CAbove 75% in Class XIIExcellent CommunicationExcellent IT skills, Excel, Word, AndroidTeam playerCalm, mature & able to handle difficult situationsHigh EnergySelf Motivated

As a Customer Engineer, your main goal is to provide excellent technical support and service to our clients. You will work directly with customers to resolve their product issues and ensure satisfaction.**Key Responsibilities:**- **Technical Support:** Assist customers with troubleshooting and resolving technical issues related to our products while ensuring timely and effective solutions.- **Product Installation:** Help in the installation and configuration of products at customer locations, ensuring they are set up for optimal performance.- **Customer Communication:** Maintain clear and friendly communication with customers to understand their needs, gather feedback, and provide updates on their queries.- **Documentation:** Document all customer interactions and technical resolutions in a systematic manner to ensure accurate record-keeping and knowledge sharing within the team.- **Continuous Learning:** Stay updated with the latest product features and industry trends to provide informed support and contribute to customer education.**Required Skills and Expectations:**- A diploma in a relevant field is required.- Candidates should have 0 to 4 years of experience in a technical support role.- Strong communication skills are essential for effectively interacting with customers and understanding their concerns.- Problem-solving abilities are crucial, as you will need to analyze situations and come up with effective solutions quickly.- A collaborative approach is expected, as you will work closely with team members to enhance the customer experience.This role requires a male candidate who is willing to work from the office in Jabalpur.

Job Title: Sales Engineer - Office Automation / Production PrintingCompany OverviewN Tech Solutions Pvt. Ltd., based in Jamshedpur, is an authorized partner of Xerox India, dealing in a wide range of office automation and printing solutions across Bihar & Jharkhand, including Mono & Colour MFDs, Production Printers, and Post-Press Equipment.Role OverviewThe Sales Engineer will be responsible for driving sales of Xerox office automation and production printing solutions by combining technical understanding with strong customer engagement. The role involves handling government, corporate, and commercial clients, ensuring solution-based selling.Key ResponsibilitiesGenerate new business opportunities in assigned territory (Jharkhand / Bihar)Promote and sell:Xerox Mono & Colour MFDsProduction Printers (Light & Mid Production)Post-press equipment (binding, cutting, label cutting, etc.)Understand customer requirements and recommend cost-effective solutions (Capex / CPC models)Conduct product demos and technical presentationsPrepare techno-commercial proposals, tenders (GeM / Govt.), and quotationsHandle negotiations and close orders profitablyCoordinate with Xerox and internal service/logistics teams for smooth executionManage key accounts and ensure repeat business (AMCs / FSMA / consumables)Track competition and pricing trends in the marketKey Skills RequiredStrong knowledge of Office Automation / Printing IndustryAbility to handle institutional & government customersGood understanding of cost-per-copy (CPC) and contract-based sellingExcellent communication, presentation & negotiation skillsBasic IT/networking knowledge for device integrationQualification & ExperienceDiploma / B.Tech / BE (Electronics / IT / Mechanical preferred)2-5 years experience in Office Automation / Copier / Printing industry (preferred)Experience in handling Xerox / similar OEM products will be an advantageKey Performance Indicators (KPIs)Monthly & quarterly sales target achievementNew account acquisition (Govt. / Corporate / Commercial)Conversion of enquiries into ordersRevenue from AMCs / FSMA / consumablesCustomer retention & repeat businessReporting ToSales Manager / DirectorLocationJamshedpur

We are looking for a Desktop Solution Engineer to join our team. The ideal candidate will have a passion for technology and a willingness to learn. This is a full-time position based in Ekkaduthangal and is open to fresh graduates.**Key Responsibilities:**- **Technical Support:** Provide support for desktop software and hardware issues. You will help troubleshoot problems and ensure that all devices are functioning correctly.- **Installation and Setup:** Assist in the installation and configuration of desktop computers and peripherals. You will set up new machines for users and ensure they are ready for use.- **User Training:** Offer basic training to users on how to use new systems and software. This helps ensure that everyone is comfortable and productive with their technology.- **Maintenance:** Regularly check and maintain desktop equipment. You will perform routine maintenance tasks to keep systems running smoothly.- **Documentation:** Keep records of support activities and solutions provided. Documenting your work helps build a knowledge base for future reference.**Required Skills and Expectations:**- A diploma or degree from I.T.I. is required. Freshers are encouraged to apply.- A strong interest in technology and eagerness to learn about desktop systems and components.- Good communication skills to effectively interact with team members and users.- Problem-solving abilities to troubleshoot and resolve technical issues independently.- Willingness to work full-time in an office environment, ensuring you can collaborate closely with the team and provide timely support.

Customer support

Dear candidate,Greeting from Rightfit Resources,we are urgently hiring for As a Tele Sales Officer, you will be responsible for making outbound calls to potential customers to promote and sell products or services. You will need to have excellent communication skills to engage customers and meet sales targets.Key responsibilities include making cold calls to customers, explaining product features and benefits, answering customer questions, and closing sales agreements.To excel in this role, you must have a high school diploma or equivalent qualification, preferably with 0-2 years of experience in sales or telemarketing. Strong verbal communication skills, persistence, and a positive attitude are essential for success in this position. Additionally, you should be comfortable working independently and be self-motivated to achieve sales targets while working from home.directly call us 9160645323

This Job is a practical, field-oriented opportunity for individuals who want to build a careerin sales, business development, and industrial client handling.No technical background is required full training and guidance will be provided.The role involves visiting industrial clients, understanding their requirements in simple terms, andhelping them choose suitable solutions from our product range.This is an excellent career-launching role for freshers who want to enter sales, B2B outreach, orindustrial marketing.

Job Description:Auto-Mart is hiring a Product Catalogue Engineer to manage automobile product listings for our e-commerce platform. The role involves creating and maintaining product catalogues, uploading products to the website, and coordinating with local automobile product suppliers.Key Responsibilities:Create and manage automobile product cataloguesUpload product details, images, and specifications on the websiteEnsure accuracy of product data and categoriesCommunicate and visit local automobile product suppliersDesign basic product visuals using CanvaRequired Skills & Knowledge:Knowledge of automobile products and their applicationsBasic computer skills (MS Word, Excel, PowerPoint)Canva knowledge for basic designsGood communication skillsUnderstanding of e-commerce product uploads is a plusQualification:Diploma / Degree in Automobile, Mechanical, or related field preferredFreshers with automobile knowledge can also apply

:1. Responsible for ensuring the achievement of Customer Service and revenue Business for assigned leads which will be provided by the company.2. Source business from self-employed / salaried customers for retail business,3. Maintain a daily report and have to coordinate with all the Customer Support Departments.4. Taking care of all processes and related escalations. :1. Candidates must be minimum #Graduate and above, (HSC can apply for OFFROLL department) age limit 29 Years below.2. Freshers are welcome3. Candidates must have good Communication and presentation Skills.Interview Details: To get the interview details candidates have to send the Updated Resume by WhatsApp in this number (9433816131)Contact: Prosenjit Saha (9433816131).

The Service Engineer will be responsible for providing technical support to customers for mobile communication devices. Key responsibilities include troubleshooting technical issues, conducting repairs and maintenance, and ensuring customer satisfaction. The ideal candidate should have a basic understanding of technical processes, strong communication skills, and a customer-focused mindset. A high school diploma or equivalent is required, with 0-1 years of experience in a similar role. This full-time position is based in Tarn Taran and is open to male candidates only. Working from the office, the Service Engineer will be expected to handle various technician activities efficiently.

We are hiring Fresher Mechanical Engineer for Well known Plastic Machine Manufacturing Industry for Bhunava(Rajkot) location !!!Position Name : - Jr. Customer Care Engineer - 1 MaleEducation : - Diploma/B.E. Mechanical Work Experience: - Fresher or experiance both can applySalary :- 18,000 to 25,000 CTCMore Information: -Work Time: - 9:00 AM to 5:30 PMLocation: - Bhunava, Rajkot.Facility : - Transportation, Canteen & 42 Annual Paid Leaves//Job Responsibilities://- Handle customer support related to installation, operation, and maintenance of PVC, uPVC, CPVC, and HDPE pipe extrusion machines. - Provide remote technical support to resolve customer issues. - Coordinate with service teams and production departments for machine-related concerns. - Maintain customer service records and follow up for customer satisfaction. - Assist in documentation, service reports, and warranty tracking. - Attend product training and stay updated on company offerings. //Key Skills Required://- Strong mechanical knowledge - Good communication & problem-solving skills - Basic understanding of industrial machinery.Intrested candidates can share their CV on our WhatsApp Number: - +91 82008 30474.

A UPS (Uninterruptible Power Supply) service engineerinstalls, maintains, and repairs UPS systemsand related equipment. Key duties include performing installations and breakdown services,troubleshooting technical issues, conducting routine maintenance, and managingdocumentation. This role requires strong electrical and mechanical knowledge, excellentproblem-solving skills, and good customer service.Responsibilities Installation and Maintenance:Install, test, and commission UPS systems,batteries, and stabilizers. Perform routine inspections and preventive maintenance toensure system performance. Troubleshooting and Repair:Respond to emergency breakdown calls to diagnoseand repair faults in UPS systems. Troubleshoot technical issues and perform repairs,such as replacing parts like capacitors and batteries. Documentation:Maintain accurate records of all service activities, including repairs,maintenance, and equipment configurations. Customer Support:Provide technical support to customers via phone or in person.Investigate customer complaints to find the root cause of problems and recommendsolutions. Collaboration:Work with other engineers and cross-functional teams to resolvecustomer issues and provide faster resolutions.Requirements Education:A diploma or ITI in Electrical and Electronics Engineering is oftenrequired. Technical Skills:o Strong understanding of electrical and mechanical systems.o Proficiency in technical troubleshooting.o Experience with equipment like UPS, inverters, and stabilizers. Soft Skills:o Excellent communication and customer service skills.o Strong problem-solving and analytical abilities.o Ability to work independently and as part of a team. Other:o Possession of a valid two-wheeler license is sometimes required for field service.o Familiarity with industry-specific software and diagnostic tools is often necessary.;

We have vacant of 12 Graduate Trainee Jobs in Chennai for Freshers Educational Qualification : I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS, BAMS, Bachelor of Hotel Management, B.Pharma, B.Sc, B.E, B.Tech, Other Bachelor Degree, Any Master Degree Skill Degree Engineers, Basic Computer Skills, Teamwork, Customer Service, Decision-making etc.

Provide aftersales service to CIJ Printers supplied in the industries.Generate business by selling CIJ Printers /AMC / Spares Daily visit to different industries and collect data to generate new business

The Customer Engineer 1 (CE1) is the owner of customer incidents as assigned. The Customer Engineer will make minor repairs and replace components on Tier I equipment such as PCs, workstations and peripherals, printers, front-end POS systems, First Line Maintenance on ATMs and kiosks, and single pocket proof encoders. The Customer Engineer will also assist in site preparation--including installation of cable, staging of equipment, and minor testing of equipment. The Customer Engineer may also perform required modular swaps and unit replacements or perform preventative maintenance services. Tier I workload should be 80% or greater of overall workload.The Customer Engineer responds to all customer concerns or problems by resolving them or by escalating them to the proper associate, team member, territory manager, or the Control Tower. The Customer Engineer will have ownership of the customer problems or incidents until the situation has been resolved to the customers satisfaction and/or within the parameters of the agreed upon Service Level Agreement (SLA).

Job DescriptionConfiguration & Programming of wireless data modems for IoTNOC based support to field engineering teamSystem provisioning on ERPMIS generationTesting & DebuggingImpart technical trainingResolve Technical QueriesEnsure ticket resolution within TATDesired Candidate ProfileB.Tech/Diploma in Computers, E&CAbove 75% in Class XIIExcellent CommunicationExcellent IT skills, Excel, Word, AndroidTeam playerCalm, mature & able to handle difficult situationsHigh EnergySelf Motivated

A UPS (Uninterruptible Power Supply) service engineerinstalls, maintains, and repairs UPS systemsand related equipment. Key duties include performing installations and breakdown services,troubleshooting technical issues, conducting routine maintenance, and managingdocumentation. This role requires strong electrical and mechanical knowledge, excellentproblem-solving skills, and good customer service.Responsibilities Installation and Maintenance:Install, test, and commission UPS systems,batteries, and stabilizers. Perform routine inspections and preventive maintenance toensure system performance. Troubleshooting and Repair:Respond to emergency breakdown calls to diagnoseand repair faults in UPS systems. Troubleshoot technical issues and perform repairs,such as replacing parts like capacitors and batteries. Documentation:Maintain accurate records of all service activities, including repairs,maintenance, and equipment configurations. Customer Support:Provide technical support to customers via phone or in person.Investigate customer complaints to find the root cause of problems and recommendsolutions. Collaboration:Work with other engineers and cross-functional teams to resolvecustomer issues and provide faster resolutions.Requirements Education:A diploma or ITI in Electrical and Electronics Engineering is oftenrequired. Technical Skills:o Strong understanding of electrical and mechanical systems.o Proficiency in technical troubleshooting.o Experience with equipment like UPS, inverters, and stabilizers. Soft Skills:o Excellent communication and customer service skills.o Strong problem-solving and analytical abilities.o Ability to work independently and as part of a team. Other:o Possession of a valid two-wheeler license is sometimes required for field service.o Familiarity with industry-specific software and diagnostic tools is often necessary.;

A UPS (Uninterruptible Power Supply) service engineerinstalls, maintains, and repairs UPS systemsand related equipment. Key duties include performing installations and breakdown services,troubleshooting technical issues, conducting routine maintenance, and managingdocumentation. This role requires strong electrical and mechanical knowledge, excellentproblem-solving skills, and good customer service.Responsibilities Installation and Maintenance:Install, test, and commission UPS systems,batteries, and stabilizers. Perform routine inspections and preventive maintenance toensure system performance. Troubleshooting and Repair:Respond to emergency breakdown calls to diagnoseand repair faults in UPS systems. Troubleshoot technical issues and perform repairs,such as replacing parts like capacitors and batteries. Documentation:Maintain accurate records of all service activities, including repairs,maintenance, and equipment configurations. Customer Support:Provide technical support to customers via phone or in person.Investigate customer complaints to find the root cause of problems and recommendsolutions. Collaboration:Work with other engineers and cross-functional teams to resolvecustomer issues and provide faster resolutions.Requirements Education:A diploma or ITI in Electrical and Electronics Engineering is oftenrequired. Technical Skills:o Strong understanding of electrical and mechanical systems.o Proficiency in technical troubleshooting.o Experience with equipment like UPS, inverters, and stabilizers. Soft Skills:o Excellent communication and customer service skills.o Strong problem-solving and analytical abilities.o Ability to work independently and as part of a team. Other:o Possession of a valid two-wheeler license is sometimes required for field service.o Familiarity with industry-specific software and diagnostic tools is often necessary.;

We have vacant of 50 infosys service desk engineer Jobs in Bhubaneswar, Chennai, Bangalore, Hyderabad, Visakhapatnam, Kolkata, Mumbai, Delhi, Cuttack, Vijayawada, for Freshers Educational Qualification : B.Com, B.E, B.Tech, Any Master Degree Skill communication, and problem-solving skills. On the technical front, a fundamental understanding of operating systems like Windows, macOS, and various Linux distributions is crucial. They must be proficient in troubleshooting hardware and software issues, including but not limited to, printer connectivity problems, application crashes, and network configuration errors. A solid grasp of networking concepts such as TCP/IP, DNS, and DHCP is essential for diagnosing connectivity issues. They should also be familiar with Active Directory for managing user accounts, permissions, and group policies, and be able to provide support for common business applications like Microsoft 365, including Outlook, Word etc.interview inteview process :-Thank you for your interest in the position at Rightfit Resources.We were impressed by your profile as reviewed by our ATS system, sabkajobs.com, and would like to invite you for a first-round interview.To proceed with scheduling your interview, please follow these two steps:Download the SabkaJobs app: Our interview scheduling and communication will be managed through the SabkaJobs app. Please download it from the Google Play Store using the link below:SabkaJobs Play Store Linkhttps://play.google.com/store/apps/details?id=com.inv.jobtools2025Book Your Interview Slot: Once you have downloaded the app, please log in and navigate to the Interviews section to find available slots for the [Job Title] position and book one that suits your availability.We look forward to speaking with you and learning more about your qualifications.If you have any questions, please do not hesitate to contact us at 9494586090.Sincerely,The Recruitment TeamRightfit Resources9494586090.

This internship is a practical, field-oriented opportunity for individuals who want to build a careerin sales, business development, and industrial client handling.No technical background is required - full training and guidance will be provided.The role involves visiting industrial clients, understanding their requirements in simple terms, andhelping them choose suitable solutions from our product range.This is an excellent career-launching role for freshers who want to enter sales, B2B outreach, orindustrial marketing.