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Customer Support Jobs

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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Baner Pune
Communication Skills Basic Computer Skills Customer Service Customer Support
We are seeking a dedicated Customer Support Executive in Baner, Pune, who will assist customers by providing information and addressing their inquiries. Ideal candidates will have a passion for helping others and good communication skills.Key Responsibilities:- Respond to Customer Inquiries: Handle customer questions via phone ensuring prompt and accurate responses to enhance customer satisfaction.- Provide Product Information: Educate customers about our services, guiding them to make informed choices and resolving any issues they may encounter.- Maintain Customer Records: Log customer interactions in our system, ensuring all information is up to date and easily accessible for future reference.- Resolve Complaints: Work to efficiently resolve any customer complaints by identifying the issue and offering appropriate solutions, while maintaining a positive relationship.- Collaborate with Team: Work closely with other departments to improve service quality and share customer feedback for continuous improvement.Required Skills and Expectations:Applicants should have a minimum education level of 10th pass and should ideally have some experience in customer service, although freshers are welcome to apply. Excellent verbal and written communication skills are essential for this role. Candidates must be able to work effectively within a team and possess strong problem-solving abilities. A friendly and patient demeanor is expected when dealing with customer issues, ensuring a positive experience for every client.
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  • 0 - 4 yrs
  • 2.3 Lac/Yr
  • Coimbatore
Telugu Customer Relationship Typist
Semi Voice Process Executive ( Telugu)Location: Koundampalayam, CoimbatoreSalary: 12,500 - 15,000/monthFreshers Welcome Immediate JoiningJob Role:Handle Inbound Customer CallsRegister Customer ComplaintsCoordinate with Service EngineersFollow up on Service RequestsMaintain Service RecordsWalk-in Venue:E-Solutions Infotech Pvt. Ltd.2nd Floor, Above Muthoot Finance, Koundampalayam, Coimbatore - 641030(Next Stop after Ganga Hospital)
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Urgent Requirement For International Customer Support Executive

Recruitia a Brand of Manju Workforce Solutions

  • 1 yrs
  • Noida Sector 60
Customer Relationship International BPO Customer Service Proficiency in English BPO
Hiring Customer Support Associate - US Banking ProcessLocation: Noida Sector 60 (Work from Office)Education: Graduate / UndergraduateInterview Mode: VirtualProject One - US Blended BankingRole: Customer Support Associate - Voice & ChatDate of Joining: 16th July 2026Shift: 24/7 Rotational (70% Voice 30% Chat)CTC: 51,350In-Hand: 40,800Vegas - US BankingRole: Customer Support Associate - VoiceDate of Joining: 20th July 2026Shift: 24/7 Rotational (100% Voice)CTC: 51,400In-Hand: 42,800Key RequirementsMinimum 1 year of experience in an International Call CenterExperience handling US customers through Voice ProcessExcellent English communication skillsGraduate / Undergraduate can applyImmediate joiners preferredImportant NotesNo cab facility providedWork from Office - Noida Sector 60Virtual interview processSubject Line: Application for Customer Support Associate - Noida
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • HSR Layout Bangalore
Customer Support BPO Voice Hindi BPO
Freshers & Experienced CandidatesExcellent English Communication SkillsAny Fluent Regional LanguageProcess: Customer SupportShift:Rotational Shifts & Rotational Week Offs
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  • Fresher
  • 8.0 Lac/Yr
  • Chennai
Online Jobs Home-based Jobs Data Entry
Work From Home Customer Support Executive Jobs in IndiaWe are hiring Customer Support Executives for chat support, email support, and online customer service processes. Freshers and experienced candidates looking for work from home jobs, remote jobs, and online support jobs can apply immediately.Candidates should have good communication skills, basic computer knowledge, and internet access. This opportunity is suitable for students, graduates, freelancers, and job seekers looking for stable online jobs in India.Key ResponsibilitiesHandle customer chat supportReply to customer emailsResolve customer queriesMaintain customer records
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  • 0 - 5 yrs
  • Thailand
Customer Relationship Desktop Support English Language
Hi,this is a opportunity of customer support representative and in night shift so only apply if you are okay to work in night shifts.Food, accommodation will be provided by the company. Those interested can connect me on WhatsApp
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Customer Support Executive - Part Time - Freshers

Teleconnect Global Service Company

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Hinjewadi Pune
Communication Skills Customer Relationship Customer Service
* PART TIME WORK FROM HOME JOB* *Company Name* : TELECONNECT GLOBAL SERVICES *Company Location* : Teleconnect Global Services,Infotech IT Park, Hinjewadi,Pune -411057*Designation* : Customer support executive (CSE)*Gadget required* : Mobile/Laptop/PC*Working hours* : *3-4 hrs in a day ( flexible Timings)*Working days: Monday to Friday*Saturday and Sunday holiday**Salary(* : 15000/-+ INCENTIVES*Identification*: Virtual ID card will be given*3 days process and product related training**NO FEES AND NO INVESTMENT*Join today Regards,HR RECRUITER*TELECONNECT GLOBAL SERVICES*
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  • 1 - 2 yrs
  • 3.5 Lac/Yr
  • Kadubeesanahalli Bangalore
Customer Management Customer Relationship
Job Title: Customer Support Executive Flipkart ProcessJob Category: BPO / Voice ProcessShift Timings: Rotational ShiftsEmployment Type: Full-TimeWork Type: Work from OfficeJob Description:We are hiring energetic and customer-focused professionals for the Flipkart Voice Process. This is a full-time, on-site role designed for individuals who are passionate about delivering excellent service and communication.As a Customer Support Executive, you will be responsible for managing customer queries via inbound or outbound calls, maintaining service levels, and ensuring customer satisfaction for one of India's largest e-commerce brands Flipkart.We are looking for candidates who have at least one year of experience in any domain, possess strong communication skills in both English and Hindi, and are comfortable working in a fast-paced environment. Immediate joiners are highly preferred.Key Responsibilities:Handle customer queries and complaints via calls professionally and promptlyMaintain service quality as per Flipkart standardsEnsure quick resolution and customer satisfaction in every interactionUpdate call records and maintain accurate documentationCoordinate with internal teams to ensure issue closureMeet performance targets including attendance, quality, and productivityEligibility Criteria:Minimum education: 12th pass (Higher Secondary) or aboveMinimum 1 year of experience in any field/domainStrong fluency in both English and Hindi (verbal communication)Must be willing to work in rotational shiftsImmediate joiners will be given prioritySalary & Benefits:CTC: 26,000/monthTake-Home Salary: 22,000/monthAttendance Bonus: 3,500/monthPerformance Incentives: Up to 80,000/month based on KPIsInterested candidates can send their CV Mail id : shivanigujja@earlyjobs.co.inContact : 7483551395
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  • 1 - 2 yrs
  • 2.5 Lac/Yr
  • Panchkula
Sales Administration Order Processing Payment Followup Microsoft Office Sales Coordinator Coordinator Coordination Customer Support
A sales coordinator manages administrative tasks, tracks sales goals, and bridges the gap between the sales team, internal departments, and clients. They are essential for smooth order processing, client communication, and overall sales efficiency.Experience : Min 1 YearRequirement : Experience in coordinating with sales team, should be well versed in computer knowledge, should be able to make P.I, Quotations etc.Location - Phase 1 Industrial Area PanchkulaRequired Skills & QualificationsOrganization & Detail: Strong ability to track multiple orders and deadlines without errors.Technical Proficiency: Experience with CRM software (e.g., Salesforce, HubSpot), ERP systems, and MS Office (especially Excel).Communication: Excellent verbal and written communication skills to handle client relations and internal team alignment.Problem Solving: Quick thinking to resolve logistics issues, delivery delays, or customer disputes.Education & Experience: Typically requires a bachelor
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  • 1 - 4 yrs
  • 3.5 Lac/Yr
  • Bindayaka Jaipur
Budget Management Expense Tracking Teamwork Invoicing Microsoft Office Accounting Time Management Administrative Support Vendor Management Customer Service Financial Reporting Problem Solving Analytical Skills Record Keeping Attention to Detail Data Entry Payroll Processing Bookkeeping Organizational Skills Communication Skills
We are looking for an Accounts Cum Admin Executive to support our finance and administrative functions in Bindayaka, Jaipur. The ideal candidate will be a motivated individual with 1 to 4 years of experience.Key responsibilities include:1. **Account Management**: Maintain accurate financial records, including invoices, receipts, and payments. Assist in preparing monthly financial statements to ensure all accounts are updated.2. **Data Entry**: Ensure that financial data is entered accurately into accounting software and databases, maintaining the integrity of financial reporting.3. **Office Administration**: Oversee daily office operations, including managing supplies, coordinating schedules, and supporting staff with administrative tasks.4. **Communication**: Act as the point of contact for internal and external stakeholders, addressing inquiries related to accounts and office matters.5. **Reporting**: Prepare various reports as needed, providing insights into financial performance and operational efficiency.The successful candidate will possess strong analytical skills and attention to detail, ensuring accuracy in financial transactions. Proficiency in accounting software is essential. The role requires excellent organizational skills and the ability to manage multiple tasks efficiently. Strong communication skills are necessary for effective collaboration with team members and clients. A graduation degree is required, and candidates should be willing to work from the office in a full-time capacity.
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  • 0 - 1 yrs
  • 4.3 Lac/Yr
  • Bhubaneswar
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
We are seeking an enthusiastic Airport Guest Relationship Executive in Bhubaneswar. The ideal candidate will be the first point of contact for guests, providing an exceptional experience at the airport.**Key Responsibilities:**- **Guest Assistance:** Provide warm, friendly, and professional assistance to all guests, ensuring their needs are met during their time at the airport.- **Check-in Guidance:** Help guests with the check-in process, explaining procedures clearly to prevent confusion and provide a smooth experience.- **Resolving Issues:** Address guest inquiries and concerns promptly, working to find effective solutions while remaining calm and composed.- **Information Provision:** Share relevant travel information with guests, including flight schedules, gate changes, and airport facilities.- **Collaboration with Teams:** Work closely with airport staff and other departments to ensure seamless service delivery and support special requests from guests.**Required Skills and Expectations:**- Strong communication skills are essential, enabling clear interaction with diverse guests from various backgrounds.- A positive attitude and a customer-oriented mindset will greatly enhance guest satisfaction and experience.- Basic problem-solving abilities are necessary to address guest issues effectively while maintaining a professional demeanor.- The candidate should be enthusiastic and ready to learn, as this role may require adapting to different situations and tasks.- A minimum educational requirement of passing the 10th grade ensures a foundational understanding of communication and customer service principles.
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Tax Support Expert - Jaipur

KDK Software India Private Limited

  • 3 - 5 yrs
  • Jaipur
Taxation Tax Returns Tax Compliance Customer Support
Tax Support Expert is one who understands the Tax Filing of Direct and Indirect Taxes and assists KDK customers in their queries pertaining to Tax filing or software technical problems. Customer issues could be related to KDK applications such as Income Tax, TDS, GST, or any other Tax Compliance application.Responsibilities: Provide support to customers via remote access. Listen to customer queries and provide support and resolution. Upgrade knowledge of KDK products to assist customers effectively. Update information on the Support application accurately. Be flexible to handle 50+ customer calls during the day.Requirements: 3 years of experience (including Articleship). Worked in the Taxation domain. Minimum 1 year of Tax Return Filing experience. Knowledge of Direct & Indirect Tax (Income Tax, TDS & GST). Excellent verbal and written communication skills. Working knowledge of Tax Software is preferred. Call Center experience is preferred. Basic technical knowledge is desirable.Qualification: CA Final Drop Out (Not appeared in Last 3 Attempts)
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Vadodara
Report Preparation Customer Support Outdoor Support Record Keeping Records Management Client Servicing
We are looking for a motivated and detail-oriented Executive Assistant to support our team in Vadodara. This role is suitable for recent graduates or those with limited experience who are eager to develop their professional skills.**Key Responsibilities:**- **Administrative Support:** Assist in day-to-day operations by managing schedules, meetings, and communications, ensuring smooth workflow.- **Document Preparation:** Create and organize reports, presentations, and correspondence, helping to maintain a professional image for the management team.- **Calendar Management:** Coordinate and manage appointments and meetings, ensuring that the executive's calendar is well-organized and conflicts are avoided.- **Office Coordination:** Oversee office supplies and equipment, ensuring that all necessary resources are available to support the teams productivity.- **Communication Liaison:** Act as a point of contact between the executive and internal/external stakeholders, facilitating effective communication.**Required Skills and Expectations:**- Strong organizational skills are essential to manage multiple tasks efficiently and effectively prioritize responsibilities.- Excellent communication skills, both verbal and written, are necessary to interact with various stakeholders clearly and professionally.- A proactive attitude is highly valued, along with the ability to take initiative and anticipate needs in a fast-paced environment.- Familiarity with office software, such as Microsoft Office or Google Workspace, is important for document and data management.- A willingness to learn, adapt, and grow in the role, demonstrating a positive and cooperative attitude towards work and team members.
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  • 1 - 4 yrs
  • Thane
Remote Desktop Support Troubleshooting Hardware Troubleshooting Customer Service Anydesk Network Configuration
Troubleshooting and Support Diagnosing and resolving software issues Providing remote and in-person support Documenting technical issues and solutions Managing software licenses and inventory Monitoring and maintaining network connections Creating and maintaining documentation Escalating complex issues Assign technician if required
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  • 1 - 2 yrs
  • 8.5 Lac/Yr
  • Gurgaon
Voice Process International Voice Process French Language Specialist
Customer Success Associate (French Bilingual) Location: Gurgaon (Work From Office) Company: Roche (Through Transcom) Salary: Up to 8.5 LPA Job Type: Full-TimeAbout the RoleWe are hiring French Bilingual Customer Success Associates to deliver exceptional customer support for a leading global healthcare client. If you're fluent in French (C1 Level) and have prior customer support experience, this is an excellent opportunity to build your career with an international organization.Key ResponsibilitiesProvide customer support through calls, emails, and chats in French and English.Resolve customer queries professionally and within defined timelines.Ensure high customer satisfaction through effective issue resolution.Build strong relationships with customers while maintaining service quality.Follow company policies, compliance guidelines, and quality standards.Maintain accurate documentation and complete follow-up on customer concerns.EligibilityUndergraduate or Graduate.Minimum 6 months of Customer Support experience.French Language Proficiency - C1 Level (Mandatory).Excellent verbal and written communication skills in French and English.Work Schedule & Benefits5 Days Working2 Rotational Week Offs9-Hour Rotational Shifts (247)Two-way Cab Facility (Hiring Zone)Competitive Salary up to 8.5 LPAOpportunity to work with a leading global healthcare client.Interview ProcessHR ScreeningOperations InterviewFrench Language Assessment (B2/C1 Mandatory)Client RoundOffer & Joining
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Delhi
Good Communication Skills Customer Relationship Customer Care BPO Voice Inbound Calls Chat Support International Voice Process
Client: VerizonInternational - US telecom ProcessCustomer Associate /Senior Customer AssociateVoice Process - InboundNoida sec 62 or Sec 81 WFONight, 5 DAY in a week, split week off12th pass with min 1 Year exp in Int. Voice process (INBOUND)12 - 17 Months > U1 > 440000 > 28,668 inhand > PLI > 0 to 353818 plus Months > U2 > 490000 > 32,002 inhand > PLI > 0 to 3949 HR ROUND, OPS, SHL
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  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Kolkata
Good Communication Customer Support Basic Computer Skills Grooming Team Work
URGENT HIRING GROUND STAFF KOLKATA AIRPORT Position: Ground Staff Location: Kolkata Airport Qualification: Graduation Must Salary: 16,000 - 20,000 per month Eligibility: Graduation is mandatory Passport is mandatory No visible tattoos Good communication and interpersonal skills Customer service-oriented attitude Willing to work in rotational shifts.INTERESTED CANDIDATES SHARE YOUR RESUME AT - snehasis.joomvista98@gmail.com Work with some of the most prestigious companies in the aviation industry.
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  • 0 - 2 yrs
  • Gurgaon
Customer Service Customer Support Inbound Calls Domestic BPO Good Communication Skills Chat Support Customer Care BPO Voice
# Customer Support Executive - Job Description**Role Summary:**Dedicated Customer Support Executive with experience in delivering exceptional customer service across voice, email, and chat channels. Skilled in resolving customer inquiries, handling complaints, ensuring customer satisfaction, and meeting service-level targets while maintaining high quality standards.### Key Responsibilities:* Handle customer inquiries and complaints through voice, email, and chat support.* Provide accurate information about products, services, and company policies.* Resolve customer issues efficiently while ensuring a positive customer experience.* Escalate complex or unresolved cases to the appropriate departments.* Maintain detailed records of customer interactions in CRM systems.* Meet KPIs such as Customer Satisfaction (CSAT), First Contact Resolution (FCR), Average Handling Time (AHT), and SLA adherence.* Follow company policies, quality guidelines, and compliance standards.* Collaborate with cross-functional teams to improve customer experience and operational efficiency.* Identify recurring customer issues and recommend process improvements.* Build strong customer relationships through empathy, active listening, and effective communication.### Key Skills:* Excellent verbal and written communication.* Strong problem-solving and conflict-resolution skills.* Customer-focused mindset with empathy and patience.* Ability to work in a fast-paced, target-driven environment.* Proficiency in CRM tools, Microsoft Office, and ticketing systems.* Time management, multitasking, and attention to detail.
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  • Fresher
  • 2.0 Lac/Yr
  • Kolkata
Basic Computer KYC Verification Banking Back Office
We are Looking for a Customer Support Officer to Join Our Team in Kolkata. this is a Full-time Position. as a Customer Care Manager, You Will Play a Vital Role in Ensuring Our Customers Receive Excellent Service. Freshers are Welcomed to Apply for this Position.**key Responsibilities:**- **manage Customer Interactions:** Handle Customer Inquiries and Complaints Through Various Communication Channels to Ensure Their Issues are Addressed Effectively.- **lead the Customer Care Team:** Supervise and Guide Team Members to Maintain High-quality Service Standards and Assist Them in Resolving Complex Customer Issues.- **monitor Performance Metrics:** Keep Track of Customer Service Metrics such as Response Times and Customer Satisfaction to Identify Areas for Improvement.- **coordinate Training Sessions:** Organize Training for Team Members On Customer Service Skills and Product Knowledge to Enhance Their Capabilities.- **develop Customer Service Policies:** Help Create and Implement Policies that Improve Customer Service Processes and Ensure Consistency Across the Team.**required Skills and Expectations:**- Strong Communication Skills: Ability to Communicate Clearly and Confidently, Both Verbally and in Writing.- Problem-solving Abilities: Capable of Identifying Issues and Thinking Critically to Find Effective Solutions Quickly.- Team Leadership: Possess Skills to Motivate and Manage a Team While Fostering a Positive Work Environment.- Adaptability: Be Open to Learning and Adjusting to New Processes and Technologies to Enhance Customer Service.- Basic Computer Skills: Familiarity with Computers and Software Used in Customer Service Will Be Beneficial.This Role is Perfect for Those Who are Enthusiastic About Helping Customers and are Looking to Start Their Careers in Customer Care.
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  • 1 - 2 yrs
  • 2.3 Lac/Yr
  • Vadodara
Customer Relationship Version Control Project Management Backend Support Co-ordinator
Create Feasibility in the System taking required details from Sales Team, follow up with feasibility team to understand the outcome report., Create commercial proposal in auto generated CRM with Inputs from Feasibility, take necessary internal approvals, follow up with the customer for order confirmation
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  • 2 - 3 yrs
  • 2.5 Lac/Yr
  • Ludhiana
Retail Sales Customer Handling Counter Sales Soft Skills Lead Generation Technical Sales Target Achievement Communication Skills Billing Basic Computers Sales Customer Support
Urgent opening for Retail Sales Executive in Textile Company @ LudhianaExperience - 2 to 3 Years in Retail Sales, BillingSalary - 15,000 to 20,000 Per MonthWorking Time - 10 AM TO 7 PMAny Graduate
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Asansol
Airline Operations Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Aviation Good Communication Skills
As an Airport Manager, you will be responsible for overseeing the daily operations of the airport, ensuring a smooth and efficient travel experience for all passengers and staff. This is a full-time position based in the office, and you will work in Asansol.**Key Responsibilities:**- **Manage Airport Operations:** You will oversee the daily activities at the airport, ensuring all processes run smoothly and safely.- **Coordinate with Staff:** Collaborate with airport staff, including security, maintenance, and customer service, to ensure all departments work together effectively.- **Ensure Safety Standards:** Monitor compliance with safety regulations and protocols to maintain a secure environment for passengers and employees.- **Handle Customer Inquiries:** Address any questions or concerns from passengers, providing assistance to enhance their travel experience.- **Liaise with Airlines:** Work closely with various airlines to coordinate flight schedules and operations for timely departures and arrivals.- **Report Incidents:** Document and report any incidents or irregularities that occur at the airport to help resolve issues promptly.**Required Skills and Expectations:**Candidates should have a strong understanding of airport operations and excellent communication skills to interact effectively with both staff and passengers. Problem-solving abilities are crucial for addressing operational challenges. A teamwork-oriented mindset is important for coordinating with diverse groups within the airport. Experience is not required, but a proactive attitude and a willingness to learn are essential for success in this role. Candidates should be punctual and committed to providing outstanding customer service.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Kolkata
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
As an Airport Guest Relationship Executive, you will be the first point of contact for guests arriving at the airport, ensuring they have a pleasant experience. Your main responsibilities will include:- **Welcoming Guests:** Greet arriving passengers warmly and guide them through the airport process, helping them feel comfortable and valued.- **Providing Information:** Offer clear and accurate information about flights, airport services, and local attractions to enhance guest experiences.- **Assisting with Check-In:** Support guests with the check-in process, answering any queries they may have and ensuring timely boarding assistance.- **Handling Complaints:** Actively listen to guests' concerns and complaints, providing solutions or escalating issues to management when necessary.- **Coordinating with Teams:** Work closely with other airport staff, including security and ground crew, to ensure a smooth flow of operations and guest services.- **Maintaining Cleanliness:** Ensure that your work area is clean and organized to create a professional environment for guests.To be successful in this role, you should have strong communication skills and a friendly demeanor. Previous experience is not required, but you should be eager to learn and adapt to a fast-paced environment. A minimum education of 10th grade is required. Additionally, you should be able to work flexible hours, including weekends and holidays. A positive attitude and a great willingness to help guests are essential for this position.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Malda
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
As an Airport Guest Relationship Executive, you will play a key role in ensuring a positive experience for travelers at the airport. You will be responsible for assisting guests and providing exceptional customer service.**Key Responsibilities:**- **Welcoming Guests:** Greet arriving passengers with a warm smile and friendly attitude to create a welcoming atmosphere.- **Providing Information:** Offer accurate information about flights, boarding procedures, and airport facilities, ensuring guests feel informed and supported.- **Assisting with Queries:** Respond to guest inquiries promptly and politely, addressing any concerns or needs they may have during their time at the airport.- **Coordinating Services:** Liaise with other airport staff to facilitate services such as baggage handling, disability assistance, and transportation arrangements for guests.- **Feedback Collection:** Actively solicit and document guest feedback to help improve services and enhance the overall airport experience.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal communication skills are essential to interact effectively with guests and airport staff.- **Customer Service Orientation:** A friendly and helpful attitude towards guests is crucial for providing excellent service.- **Problem-Solving Skills:** Ability to think quickly and resolve issues that may arise during guest interactions.- **Team Player:** Willingness to work collaboratively with colleagues to ensure smooth operations.- **Basic Computer Skills:** Familiarity with computers is important for accessing information and handling guest requests efficiently.This role is designed for individuals with a positive outlook and a desire to support travelers, making their airport experience as enjoyable as possible.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Coimbatore
Hindi BPO Kannada Telecaller Telugu Malayalam Telecaller Customer Relationship
We are looking for a Customer Support Executive to join our team in Coimbatore. In this role, you will be the first point of contact for customers, helping them with their inquiries and ensuring a positive experience with our services.**Key Responsibilities:**- **Assist Customers:** Respond to customer queries via phone, email, or chat, providing accurate information and solutions. Your main goal will be to resolve issues efficiently and effectively.- **Documentation:** Maintain records of customer interactions and transactions. This will help track issues and ensure continuity of service for customers.- **Feedback Collection:** Gather customer feedback to help improve our products and services. Your insights will play a vital role in enhancing the customer experience.- **Collaboration:** Work closely with other team members and departments to resolve customer issues and improve service delivery. Effective teamwork is essential for success in this role.- **Product Knowledge:** Stay updated on our products and services to provide the best support. A deep understanding will enable you to assist customers better.**Required Skills and Expectations:**A successful candidate will have excellent communication skills, both verbal and written, to interact effectively with customers. A friendly and patient attitude is essential to help build trust. You should be detail-oriented, capable of maintaining accurate records and following up on outstanding issues. Strong problem-solving skills are important to handle customer complaints and inquiries effectively. The ideal candidate is a quick learner who can adapt to various situations, and previous experience in customer service, while helpful, is not required. A minimum of a 12th-grade education is necessary for this position.
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  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Rajkot
Order Processing Customer Support Payment Followup Coordination Skills
We are looking for a Sales Coordinator in Rajkot, India, who will support our sales team to ensure smooth operations and effective communication. The ideal candidate should have 1 to 3 years of experience in a similar role and be a male graduate. This is a full-time office position.Key Responsibilities:1. **Sales Support**: Assist the sales team by preparing sales reports and maintaining records to track performance and targets.2. **Customer Communication**: Act as a point of contact for customers to address inquiries and provide information about products and services.3. **Order Processing**: Manage the order input process by ensuring timely entry and tracking of orders to meet customer expectations.4. **Collaboration**: Work closely with other departments, such as marketing and logistics, to coordinate sales activities and ensure a seamless experience for customers.5. **Data Management**: Maintain and update customer databases to ensure all information is accurate and easily accessible.Required Skills and Expectations:Candidates should possess strong communication and interpersonal skills to effectively interact with customers and team members. Attention to detail and the ability to multitask in a fast-paced environment are essential. Proficiency in Microsoft Office, particularly Excel, is required for handling reports and data. A proactive attitude, problem-solving skills, and the ability to work independently as well as part of a team are crucial for success in this role.
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  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Rajkot
Order Processing Corporate Sales Customer Support Payment Followup
We are looking for a motivated and organized female Sales Coordinator to join our team in Rajkot. This role involves supporting our sales team and enhancing customer satisfaction through effective communication and coordination.Key Responsibilities:- **Sales Support**: Assist the sales team in processing orders, preparing sales reports, and maintaining updated information in the sales database to ensure smooth operations.- **Customer Interaction**: Communicate with clients to address inquiries, provide product information, and ensure timely follow-ups to enhance customer relationships and satisfaction.- **Coordination**: Work closely with other departments such as marketing and logistics to align sales activities and ensure timely delivery of products to customers.- **Scheduling and Planning**: Organize and coordinate sales meetings, presentations, and travel arrangements for the sales team to optimize their time and productivity.- **Data Management**: Maintain accurate records of sales activities, customer interactions, and other relevant information to support effective decision-making and strategy development.Required Skills and Expectations:Candidates should have a graduate degree and 1 to 3 years of experience in a sales support role. Strong organizational skills and attention to detail are essential. You should be proficient in Microsoft Office, especially Excel and PowerPoint, and possess excellent verbal and written communication skills. The ability to work independently and as part of a team, along with a proactive approach to problem-solving, is important for success in this role.
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  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Rajkot
Customer Support Corporate Sales Payment Followup Order Processing Coordination Skills
We are looking for a dedicated Customer Coordinator to join our team in Rajkot. The ideal candidate will have 1 to 3 years of relevant experience and a background in B.B.A or B.Com. This is a full-time position that requires you to work from the office.Key Responsibilities:- **Handle Customer Inquiries**: Respond to customer questions and concerns via phone and email promptly and courteously, ensuring a positive customer experience.- **Manage Orders and Deliveries**: Oversee the processing of customer orders, including tracking deliveries and coordinating with logistics to ensure timely fulfillment.- **Maintain Customer Records**: Keep accurate and organized records of customer interactions and transactions in our database, ensuring all information is up-to-date and accessible.- **Collaborate with Teams**: Work closely with sales, marketing, and logistics teams to ensure that customer needs are met and any issues are resolved efficiently.- **Provide Feedback**: Gather customer feedback and report insights to the management team for continuous improvement of services and processes.Required Skills and Expectations:- Strong communication skills, both written and verbal, to interact effectively with customers and team members.- Good organizational skills, with the ability to manage multiple tasks and prioritize demands in a fast-paced environment.- Proficiency in using computer software, including CRM systems and Microsoft Office suite.- A proactive attitude with a focus on customer satisfaction and problem-solving.- Team player who is willing to contribute ideas and work collaboratively with others.
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  • 0 - 2 yrs
  • Gurgaon
Customer Relationship Customer Service Customer Support Domestic BPO Inbound Calls
We are looking for an Email Support Executive to join our team in Gurgaon. In this role, you will be responsible for managing customer inquiries and providing timely solutions through email communication. **Key Responsibilities:**- **Respond to Customer Emails**: You will handle customer queries and complaints via email, ensuring that every message is addressed promptly and professionally.- **Provide Solutions**: Understand customer issues clearly and provide accurate solutions. Aim to resolve problems efficiently to enhance customer satisfaction.- **Maintain Records**: Keep detailed records of customer interactions and transactions. This helps in tracking issues and maintaining continuity in support.- **Collaborate with Teams**: Work with other departments to ensure that customer issues are resolved effectively, sharing insights and feedback to improve services.- **Follow Up with Customers**: After resolving issues, you will follow up with customers to confirm their satisfaction and gather feedback on their experience.**Required Skills and Expectations:**- **Communication Skills**: You should possess excellent written communication skills to interact with customers clearly and effectively.- **Problem-Solving Ability**: A good analytical mindset is essential to identify issues and provide suitable solutions quickly.- **Attention to Detail**: Being detail-oriented is crucial to ensure that all customer inquiries are addressed accurately.- **Basic Computer Skills**: Familiarity with email systems and basic computer operations will aid in handling customer requests efficiently.- **Positive Attitude**: A friendly and approachable demeanor is important for building rapport with customers. This is a full-time position that requires commitment and a willingness to learn. If you are eager to start your career in customer support, we encourage you to apply.
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