Customer Support Jobs

Handle inbound and outbound customer calls.Resolve customer queries and provide accurate information.Maintain a professional and positive attitude with customers.Update customer details in the system.Follow company processes and quality standards.Meet daily performance and productivity targets.Complaint handling first level resolution

**URGENT HIRING CUSTOMER SUPPORT REPRESENTATIVE** **Location:** Koramangala (Work From Office)

We are looking for a dedicated and enthusiastic Customer Support Executive to join our team in Indore. In this full-time role, you will play a crucial part in ensuring a positive experience for our customers.**Key Responsibilities:**- **Responding to Customer Inquiries:** You will handle customer questions and concerns via phone, email, or chat, ensuring timely and accurate responses.- **Resolving Issues:** You will assist customers in troubleshooting their problems, providing solutions or escalating issues to the appropriate department as needed.- **Maintaining Customer Records:** You will be responsible for updating customer information in our database, ensuring all records are accurate and current.- **Providing Product Information:** You will educate customers about our products and services, helping them understand features and benefits.- **Gathering Customer Feedback:** You will collect feedback from customers regarding their experiences and suggestions to help improve our services.**Required Skills and Expectations:**- **Communication Skills:** Clear and effective verbal and written communication skills are essential to interact with customers and provide information accurately.- **Problem-Solving Abilities:** You should be able to think critically and resolve customer issues promptly while providing a positive experience.- **Empathy and Patience:** Understanding customer feelings and concerns is crucial, so possessing a caring attitude is important.- **Basic Computer Proficiency:** Familiarity with computers and common software applications is needed to navigate customer management systems.- **Team Player:** You should be comfortable working in a team environment while also being able to work independently. This role is ideal for individuals seeking to start or build a career in customer service.

A Customer Service Associate (CSA) for retail in an airport works inside duty-free shops, gift stores, or brand outlets. They greet travelers, help people pick items, run cash registers, and keep shelves neat. Pay scales for airport retail and entry roles commonly range based on experience and store type.

Working Hours: Monday to Saturday, 9:00 AM - 6:00 PMJob ResponsibilitiesAs a Customer Support & Order Verification Executive, you will be responsible for handling customer communication after orders are placed on our Shopify website.Your responsibilities include:* Verify customer orders received through Shopify.* Contact customers via WhatsApp or phone to confirm their delivery address before dispatch.* Ask customers to verify whether the shipping address entered on the website is correct.* Update the address in the system if the customer requests any changes.* Coordinate with the dispatch team to ensure orders are shipped to the correct address.* Handle customer queries related to orders, shipping, delivery, warranty, returns, and after-sales support.* Respond to customer messages professionally and promptly.* Maintain accurate records of customer conversations and order updates.Requirements* Good communication skills in Hindi and basic English.* Comfortable using WhatsApp, Shopify, and basic computer applications.* Ability to communicate politely and solve customer queries.* Strong attention to detail to avoid address and shipping errors.* Responsible, organized, and able to work independently from home.Preferred Skills* Previous experience in customer support or e-commerce is an advantage.* Experience with Shopify, WhatsApp Business, or order management is preferred but not mandatory.

As a Customer Support Specialist, you will play a crucial role in assisting our customers and ensuring their satisfaction with our services. Your main tasks will include:- **Responding to Customer Inquiries**: You will handle questions and requests from customers via phone, email, or chat, aiming to provide timely and accurate answers.- **Resolving Issues**: When customers face problems, you will troubleshoot and help them find solutions, working diligently to restore their satisfaction.- **Documenting Customer Interactions**: You will be responsible for recording all customer communications accurately in our systems to keep track of issues and resolutions.- **Providing Product Information**: You will inform customers about our products or services, helping them understand their features and benefits.- **Managing Customer Feedback**: Gathering and reporting customer feedback is essential for improving our services. You will ensure that this feedback is communicated to the relevant teams.To be successful in this role, you should possess strong communication skills, both written and spoken, to interact effectively with customers. Having a problem-solving mindset will be beneficial in addressing various customer concerns. Basic computer skills are needed for using customer support software and documenting interactions. A background in a relevant field such as B.A, B.C.A, B.B.A, B.Com, or any professional degree is preferred. You should also show a willingness to learn and adapt in a fast-paced work environment.

We are looking for a Customer Support Executive to join our team in Mumbai, Beyond Thane. This full-time role is open to male candidates who have completed their 12th grade and have little to no prior experience. **Key Responsibilities:**- **Customer Interaction:** Engage with customers via phone, email, or chat to address their inquiries and concerns. This includes providing timely responses and creating a positive experience for each customer.- **Issue Resolution:** Identify and resolve customer issues effectively and efficiently. You will troubleshoot problems, provide solutions, and ensure that each customer feels heard and valued.- **Product Knowledge:** Maintain a strong understanding of our products and services. Stay updated on features and changes to answer questions confidently.- **Feedback Collection:** Gather customer feedback to understand their needs and improve service quality. This input is valuable for making necessary adjustments to enhance customer satisfaction.- **Documentation:** Record customer interactions and transactions accurately in our database. Proper documentation helps in tracking issues and ensuring follow-up actions are taken.**Required Skills and Expectations:**Candidates should have excellent communication skills, both verbal and written, to interact clearly with customers. A friendly and patient demeanor is essential in providing exceptional service. Basic computer skills are necessary to navigate customer support software. Successful candidates will be detail-oriented and capable of multitasking in a fast-paced environment. A willingness to learn and develop skills further will also enhance your performance in this role.

Key ResponsibilitiesCustomer Assistance: Handle inbound and outbound calls, emails, live chats, or ticketing queries from customers in a professional and timely manner.Issue Resolution: Diagnose and troubleshoot customer issues, provide accurate product or service information, and offer practical solutions.Escalation Management: Coordinate with internal departments (technical support, sales, logistics, or quality assurance) to escalate complex issues and follow up until resolved.Ticket & Data Maintenance: Maintain detailed, up-to-date logs of customer interactions, feedback, and ticket statuses in the CRM or support system.Feedback Collection: Gather customer feedback and insights to share with operational teams for process and product improvement.Relationship Building: Build trust and strong relationships with customers through clear, empathetic, and effective communication.

Company name :- Logistics NowCustomers service roleMulundTarget based jobNeed 1 year experience into customer service Hindi - Good , english - mid level Payout - 7000 as of now Salary - 25000 CTC 22000Shift timings - 9.30am - 6.30am2nd and 4th sat offInterview rounds - 2 rounds virtual and 3rd round Age 30 Documents all mandatory - for experience candidate.Graduation is mandatory.2)Urgent requirement..BOICustomer service Graduation with results Average comms with understanding english (v3)Rotational shifts(day females & male night shift included)Rotational off Salary 15k for freshers Experience 21 ctcROI: HR & Ops Please find below companyAddress -Digitide conneqt business solution Ltd

Airport Guest Relations Executive - Job DescriptionJob title: Airport Guest Relations ExecutiveTarget salary:

A Banquet Sales Coordinator is responsible for supporting the sales and planning of banquet events while ensuring excellent customer service and smooth coordination between clients and hotel/event teams.Key Qualities of a Banquet Sales CoordinatorExcellent communication skills to interact professionally with clients, vendors, and internal departments.Strong organizational skills to manage multiple events, schedules, and documents simultaneously.Customer service orientation with a focus on understanding and meeting client needs.Attention to detail to ensure event orders, contracts, and special requests are accurate.Sales and negotiation skills to promote banquet packages and maximize revenue.Time management to meet deadlines and coordinate event timelines efficiently.Problem-solving ability to handle last-minute changes or unexpected issues.Teamwork and collaboration to work effectively with food and beverage, kitchen, housekeeping, and operations teams.

As a Sales Support Executive, you will play a vital role in assisting the sales team and ensuring smooth operations. Your responsibilities will include:- **Customer Communication**: Engage with customers via phone and email to answer queries, provide product information, and assist with order processing, ensuring a positive customer experience.- **Order Management**: Process sales orders accurately and efficiently, tracking each step to ensure timely delivery and handling any discrepancies that may arise.- **Sales Reporting**: Prepare and maintain reports on sales activities, including leads, follow-ups, and sales performance, to support the team in achieving their targets.- **Data Entry and Management**: Update and maintain customer databases and sales records to ensure all information is current and accurate, aiding in better decision-making.- **Collaboration with Sales Team**: Work closely with the sales team to provide necessary information and support, helping them focus on closing deals and strengthening customer relationships.To excel in this role, you should have 1 to 2 years of experience in sales support or a similar position. Strong communication skills, both written and verbal, are essential for effective interaction with customers and team members. You should be detail-oriented, organized, and able to multitask in a fast-paced environment. Proficiency in Microsoft Office, particularly Excel, is necessary for managing data and reports, while a proactive attitude will help you thrive and contribute to the sales teams success.

We are Hiring Pharmacist OpeningsWe are looking for qualified Pharmacists to join our team. D.Pharm / B.Pharm / M.Pharm Valid PCI Registration Certificate Freshers & Experienced Candidates WelcomeMultiple Openings Location: Hyderabad Salary: Negotiable arisesucharitha@gmail.com 9000348629Interested candidates can send their resume or contact for more details.

As a Software Support Engineer, your main responsibility will be to help customers and users with software-related issues. You will be the first point of contact for users who face challenges while using our software, and your goal is to resolve these issues efficiently.**Key Responsibilities:**- **Troubleshoot Software Issues:** Identify and resolve software problems reported by customers, ensuring they have a smooth experience.- **Provide Technical Support:** Offer guidance and assistance to users via phone, email, or chat, addressing any inquiries they may have about the software.- **Document Solutions:** Record and maintain detailed logs of customer interactions and solutions provided to enhance the knowledge base and improve future support.- **Collaborate with Development Teams:** Work closely with software developers to report severe issues and provide user feedback for ongoing improvements.- **Train Users:** Conduct training sessions or create user manuals to educate customers on how to use the software effectively.**Required Skills and Expectations:**- A bachelors degree in Computer Applications (B.C.A) or Science (B.Sc) is essential for this role.- Freshers are welcome, so you should be eager to learn and develop your skills in software support.- Strong communication skills are important, as you will be interacting with customers regularly.- A basic understanding of software applications and troubleshooting procedures is preferred.- A problem-solving mindset and the ability to work well under pressure are vital for success in this position.

As a Customer Support Executive based in Janakpuri, you will play an important role in enhancing customer satisfaction by providing effective assistance and support. You will work in a full-time office environment and are expected to have 1 to 4 years of relevant experience.**Key Responsibilities:**- **Respond to Customer Inquiries:** Address customers questions through phone, email, or chat in a timely manner. This will help ensure that customers feel heard and valued.- **Resolve Issues:** Troubleshoot and resolve customer complaints effectively by understanding their concerns and providing suitable solutions.- **Maintain Customer Records:** Accurately document customer interactions in the system. This ensures that customer histories are accessible for future reference.- **Collaborate with Teams:** Work closely with other departments, such as sales and technical support, to escalate complex issues and improve overall customer service.- **Provide Product Information:** Educate customers about products or services, guiding them on how to best utilize their purchases for an enhanced experience.**Required Skills and Expectations:**Candidates should possess strong communication skills, both verbal and written, to engage with customers clearly and professionally. A good problem-solving ability is necessary for addressing customer issues effectively. You should be comfortable using computers and various software applications to manage customer inquiries and keep records. The ability to work well under pressure and maintain a positive attitude is essential. A customer-centric approach and passion for helping others will greatly contribute to your success in this role.

As a Customer Care Executive based in Mumbai, you will play a critical role in ensuring our customers receive outstanding service and support. Your primary aim will be to create positive experiences and resolve issues efficiently.**Key Responsibilities:**- **Respond to Customer Inquiries:** Address customer questions and issues promptly via phone, email, or chat, ensuring clear and helpful communication.- **Provide Product Information:** Educate customers about our products and services, helping them make informed decisions and enhancing their overall experience.- **Handle Complaints:** Manage and resolve customer complaints effectively, demonstrating empathy and finding appropriate solutions to exceed customer expectations.- **Maintain Records:** Document all customer interactions accurately in our systems to track issues and maintain historical records.- **Follow Up on Issues:** Ensure timely follow-up on unresolved issues, keeping customers informed throughout the process to promote trust and reliability.**Required Skills and Expectations:**Candidates should have a bachelors degree in fields such as B.A, B.C.A, B.B.A, B.Com, BDS, or B.Sc. You should possess strong communication and interpersonal skills, with the ability to establish rapport with customers. Problem-solving skills are essential to handle various inquiries effectively. You must be detail-oriented and organized, managing multiple tasks simultaneously while ensuring accuracy. A positive attitude and a commitment to delivering excellent customer service are crucial for success in this role. Familiarity with customer service software is a plus, and having 1 to 3 years of relevant experience is preferred.

WE ARE HIRING CUSTOMER SUPPORT EXECUTIVE WINX CONSULTING SERVICE Location: Begumpet (Near Rasoolpura Metro), Hyderabad Position: Customer Support Executive (Domestic Process)

We are seeking a dedicated and friendly Customer Support Executive to join our team on a part-time basis. The role involves assisting customers with their inquiries and providing effective solutions while working from the comfort of your home.Key Responsibilities:1. **Customer Inquiries**: Respond to customer questions via phone, chat, or email in a timely and courteous manner, ensuring a positive experience.2. **Issue Resolution**: Identify and troubleshoot customer problems, providing clear and accurate solutions or guidance to resolve issues quickly.3. **Product Knowledge**: Stay informed about our products and services to provide accurate information to customers and help enhance their experience.4. **Feedback Collection**: Gather feedback from customers about their experiences and report suggestions to enhance service quality and offerings.5. **Record Keeping**: Maintain detailed records of customer interactions and transactions, ensuring all issues are logged correctly for future reference.Required Skills and Expectations:Candidates should have excellent communication skills in both verbal and written form. A positive attitude and a passion for helping others are essential for this role. Applicants must be organized, with the ability to manage multiple tasks effectively. Since this is a work-from-home position, candidates should have a reliable internet connection and a computer to perform their duties efficiently. Prior experience is not required, but being a quick learner will be a strong asset.

Detailed Description: 1. Candidate is required to be flexible for work, where Shifts will be for 9 hours, including 1 hour breaks, and the timings will be from Morning 8 to evening 8. Candidate will be aligned in any shift between this 12 hours Window. 2. Candidate need to handle Inbound/Outbound Customer calls primarily, and answer their queries based on their Loans running with us. Hence, good communication skills in written as well as verbal is must. We will be providing all System and process training, as per requirement. 3. Candidates with prior experience in customer care profile will be preferred 4. Any additional language skills will be an added advantage i.e. Telegu /Tamil /Mallayam /Kannada /Gujarati /Marathi.5. This Job is for 7 days a week with 6 weekly Offs in a month and these will be provided as per Roster shared on weekly basis. 6. Candidates with self-conveyance and staying in and near GGN are preferred, since we are not providing transport ( Pick or Drop) 7. Candidate should be flexible to adjust and get trained for any other process as well, which will be as per Organization requirement from time to time.

As a Ramp Service Agent in Hazaribagh, you will play a vital role in supporting the safe and efficient movement of aircraft. This entry-level position is perfect for freshers who have completed their 10th grade education and are eager to start a career in the aviation industry.Key Responsibilities:1. **Aircraft Loading and Unloading**: You will be responsible for loading and unloading baggage, cargo, and mail from aircraft. Ensuring that all items are handled carefully is essential to prevent damage.2. **Ground Support Equipment Operation**: You will operate various ground support equipment, such as tugs and conveyors, to transport luggage and cargo. Proper training will be provided, and safety protocols must always be followed.3. **Safety Checks**: Conducting safety checks on equipment and the ramp area is crucial to maintaining a secure working environment. You will regularly inspect tools and equipment for any damages.4. **Team Collaboration**: Working closely with other team members and departments is essential to ensure smooth operations. Effective communication will help you respond to any issues that arise during operations.Required Skills and Expectations:Candidates should be reliable, punctual, and physically fit, as the job involves lifting heavy bags and working in various weather conditions. Attention to detail and a proactive attitude towards safety are necessary. Being a team player and having good communication skills will help you succeed in this role.

As a Ramp Service Agent in Guwahati, you will play a crucial role in ensuring the smooth operation of airport services. This entry-level position is ideal for freshers who have completed at least their 10th grade.Key Responsibilities:- **Baggage Handling**: You will be responsible for loading and unloading luggage from aircraft, ensuring it is handled with care to avoid damage.- **Ground Support**: Your tasks will include assisting with the arrival and departure of flights, such as towing aircraft to the designated area and positioning them correctly.- **Safety and Security**: You will help maintain a safe environment on the ramp. Adhering to safety protocols is essential to ensure the safety of all airport personnel and passengers.- **Communication**: It will be important to communicate effectively with team members and other airport staff to ensure timely operations.Required Skills and Expectations:Candidates should have good physical stamina as the job involves lifting heavy bags and being active throughout the shift. Attention to detail is important for safety and efficiency. You should be a team player, ready to cooperate with your colleagues. A positive attitude and willingness to learn are essential to succeed in this hands-on position. Being punctual and reliable is critical, as flight schedules require strict adherence to timing.

As a Ramp Service Agent in Siliguri, you will play a crucial role in supporting the daily operations of the airline by ensuring the safe and efficient handling of aircraft. This position is perfect for freshers looking to start their career in the aviation industry.Key Responsibilities:1. **Aircraft Handling**: You will assist in the arrival and departure processes of aircraft, which includes guiding planes to the gate and ensuring they are parked correctly and safely.2. **Baggage Services**: Your job will involve loading and unloading baggage and cargo from the aircraft, ensuring that everything is secure and handled with care to avoid damage.3. **Equipment Operation**: You will operate specialized ground support equipment such as tugs and baggage carts, which are essential for moving luggage and other materials around the airport.4. **Safety Checks**: Performing routine safety checks on equipment and ensuring that all procedures comply with airline regulations is critical to your role, as safety is a top priority.Required Skills and Expectations: You should possess a high school diploma or equivalent (10th Pass) and have a strong commitment to teamwork and communication. Being physically fit is essential, as the role involves lifting heavy items and spending time outdoors. A proactive attitude and the ability to work in a fast-paced environment are important for success in this position.

As a Sales Coordinator in Nashik, you will support the sales team and help drive revenue growth by managing various sales-related tasks.**Key Responsibilities:**- **Sales Support:** Assist the sales team in daily operations by providing necessary administrative support, such as preparing sales reports and maintaining customer records.- **Communication with Clients:** Act as a point of contact for clients, handling inquiries and ensuring timely responses to their requests to maintain strong customer relationships.- **Sales Order Processing:** Process and track sales orders from initiation to fulfillment, ensuring that orders are completed accurately and in a timely manner.- **Data Management:** Maintain an organized database of customer information and sales leads, helping the team track progress and identify potential opportunities.- **Scheduling Meetings:** Coordinate meetings and appointments between the sales team and clients, ensuring that everyone is informed and prepared for discussions.- **Sales Analysis:** Help analyze sales data and trends to provide insights that can help improve strategies and drive sales performance.**Required Skills and Expectations:**Candidates should have strong organizational skills and attention to detail to manage multiple tasks effectively. Good communication skills are essential for interacting with clients and team members. A basic understanding of sales processes and familiarity with sales software will be beneficial. Proficiency in Microsoft Office, especially Excel and Word, is expected. A positive attitude, eagerness to learn, and ability to work well in a team environment are also important attributes. Relevant experience is not mandatory, making this an excellent opportunity for recent graduates or individuals with minimal experience.

Key ResponsibilitiesQuery Management: Responding to customer inquiries regarding product features, pricing, and availability in a timely manner.Complaint Resolution: Handling and resolving customer complaints by identifying the root cause and offering appropriate solutions or alternatives.Service Coordination: Collaborating with internal departments (Logistics, Technical Support, or Finance) to track orders or process refunds.Record Keeping: Maintaining detailed records of customer interactions, comments, and actions taken in a CRM (Customer Relationship Management) system.Feedback Collection: Proactively gathering customer feedback to help the product and marketing teams improve the overall user experience.Upselling/Cross-selling: Identifying opportunities to suggest related products or service upgrades that might benefit the customer (soft-selling).

We are seeking a dedicated Call Center Executive to join our team in Delhi NCR. This entry-level position is ideal for individuals looking to start their career in customer service, with the flexibility of working from home.As a Call Center Executive, your main responsibilities will include handling incoming customer calls, addressing inquiries, providing product information, and resolving issues. You will assist customers in navigating services or products efficiently while maintaining a positive, professional attitude. Strong communication skills are essential, as you will need to explain solutions clearly and ensure customer satisfaction.In addition to managing calls, you will also document customer interactions, report any recurring issues, and collaborate with team members to improve service quality. Attending training sessions to stay updated on product knowledge and customer service techniques will also be a vital part of your role.We expect our Call Center Executives to possess excellent verbal communication skills, a friendly demeanor, and the ability to handle pressure effectively. Basic computer skills, attention to detail, and a problem-solving mindset will greatly contribute to your success in this role. We are looking for individuals who can work independently, demonstrate reliability, and maintain a commitment to delivering exceptional customer service. If you are eager to learn and grow in a supportive environment, we want to hear from you!