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Fresher Customer Care Incharge Jobs

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  • 0 - 6 yrs
  • 5.0 Lac/Yr
  • Koramangala Bangalore
Outbond Calls Customer Care Customer Support Voice Process Good Communication Skills Customer Manager Domestic BPO
**URGENT HIRING CUSTOMER SUPPORT REPRESENTATIVE** (7975838102) **Location:** Bangalore (Work From Office)**Open Positions:**
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Bangalore
Computer Operator Offline Data Entry Passport Checking Ticket Booking Ticket Checking Staff Customer Care Back Office Manager Air Hostess Airport Ground Staff
As an Air Ticketing Staff member, you will play an essential role in facilitating travel arrangements for clients. Your responsibilities will include the following:- **Issuing Tickets**: You will be responsible for booking and issuing air tickets based on customer requests, ensuring all details are correct to avoid any travel complications.- **Customer Service**: Interacting with customers is key. You will answer inquiries about flight schedules, ticket prices, and travel regulations, providing clear and friendly assistance.- **Reservation Management**: You will handle changes and cancellations of booked tickets, ensuring customers are informed about their options and any applicable fees.- **Payment Processing**: You will manage transactions, accepting payments for air tickets, and processing refunds when necessary, all while maintaining accurate records.- **Collaborating with Airlines**: You will communicate with airlines and travel partners for schedule updates and special promotions, ensuring you offer clients the best options available.To succeed in this role, you should possess the following skills and expectations:- Strong communication skills are essential for effectively interacting with clients and understanding their needs.- Basic computer skills are important, as you will use reservation systems and handle bookings digitally.- Attention to detail is crucial to ensure accuracy in ticketing and to prevent errors.- A positive attitude and a willingness to learn will help you grow in this role, as you will gather valuable experience in the travel industry.
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Thoraipakkam Chennai
Customer Care Associate Telecalling Personal Loans Malayalam Home Loans Banking Tele Marketing Manager Kannada Telecaller BPO Operations
As a Customer Care Associate, you will play an essential role in ensuring customer satisfaction and support. Your primary focus will be assisting customers with their inquiries and providing solutions in a friendly and professional manner.**Key Responsibilities:**- **Respond to Customer Inquiries:** Address queries via phone, email, or chat, ensuring timely and accurate information is given to customers.- **Resolve Customer Issues:** Identify and troubleshoot problems customers face, providing effective solutions to ensure a positive experience.- **Maintain Records:** Accurately log customer interactions and issues in the system to help track queries and resolutions.- **Follow Up:** Proactively reach out to customers to ensure their issues have been resolved to their satisfaction.- **Provide Product Information:** Inform customers about product features, services, and promotions, guiding them in making informed decisions.- **Collaborate with Team Members:** Work closely with colleagues and other departments to share insights and improve customer service processes.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential for interacting effectively with customers.- **Problem-Solving Ability:** You should be able to think critically and offer solutions to customer issues.- **Empathy and Patience:** A customer-focused attitude is necessary to understand customer concerns and address them with care.- **Basic Computer Skills:** Familiarity with computer systems and software is important for logging information and tracking customer issues.- **Team Player:** You should be able to work well with others, sharing knowledge and supporting your team. The ideal candidate will have a positive attitude and a willingness to learn. This role is based in Thoraipakkam and requires candidates to work from the office.
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  • 0 - 6 yrs
  • 18.0 Lac/Yr
  • Mumbai
Passport Checking Staff Customer Care Executive Ground Staff Airport Operations Executive Airport Manager Passengers Handling
As an Air Ticketing Executive, you will play a vital role in assisting customers with their travel needs. This position requires you to manage ticket bookings, provide excellent customer service, and handle inquiries efficiently. Your main responsibilities and required skills will include:**Key Responsibilities:**- **Ticket Booking:** Handle the booking process for air tickets, including reserving seats and processing payments promptly to ensure a seamless travel experience for customers.- **Customer Assistance:** Respond to customer inquiries, helping them with ticket changes, cancellations, and special request handling while maintaining high satisfaction levels.- **Fare Inquiries:** Provide accurate information regarding ticket prices, discounts, and packages, ensuring customers are well-informed about their options.- **Documentation Handling:** Prepare and manage necessary travel documentation, such as e-tickets and itineraries, ensuring compliance with airline regulations.- **Problem Resolution:** Address and resolve customer complaints and issues in a professional manner, demonstrating problem-solving skills and a customer-first mindset.**Required Skills and Expectations:**- Strong communication skills to effectively interact with customers and provide clear information.- Basic computer proficiency, with the ability to work on ticketing software and handle online bookings easily.- Attention to detail to ensure accuracy in bookings and documentation, minimizing errors that could affect travel plans.- A team player who can collaborate with colleagues to achieve departmental goals while maintaining individual accountability.- Willingness to learn and adapt to the fast-paced travel industry, especially concerning airline policies and ticketing procedures. Candidates with 0 to 6 years of experience, including freshers, are encouraged to apply, provided they have completed at least the 12th grade.
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  • Fresher
  • 3.5 Lac/Yr
  • Manali
Retail Sales Insurance Sales Claim Settlement Customer Care
We are looking for a motivated Business Development Manager to join our team in Manali, India. This position is suitable for freshers who are eager to learn and grow in the field of business development.Key Responsibilities:- Identify new business opportunities: You will research potential clients and markets to find areas for growth.- Build and maintain client relationships: Establishing strong connections with clients is essential. You will communicate regularly to understand their needs and provide solutions.- Develop sales strategies: You will help create plans to promote our services and attract new customers.- Collaborate with teams: Working with marketing, sales, and customer service teams, you will ensure a smooth process for clients from initial contact to after-sale support.- Track market trends: Keeping an eye on industry trends and competitor activities will help us stay ahead in the market.Required Skills and Expectations:You should have excellent communication skills to effectively connect with clients and team members. Being proactive and results-oriented is essential for success in this role. You must be able to think critically and solve problems creatively. A strong willingness to learn and adapt is crucial, as you will be entering a dynamic business environment. Good organizational skills will help you manage multiple tasks efficiently. A background in sales or customer service, while not mandatory, can be beneficial. Overall, a positive attitude and a passion for driving business growth are important.
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Hiring Fresher - Back Office Executive - Kolkata

Economical Research and Management Pvt Ltd

  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Kolkata
Back End Developer Back End Processing Back Office Assistant Back Office Coordinator Back Office Incharge Coordination Skills Backend Process Customer Care Computer Operations Typing Skills Basic Computer Skills Back Office Processing Basic Computers Data Entry MS Office Word Backend
We are looking for a dedicated Back Office Executive to support our daily operations and contribute to our team's efficiency. Key Responsibilities:- **Data Entry**: Accurately inputting data into the companys database to ensure information is current and reliable.- **Documentation Management**: Organizing and maintaining important documents and files, ensuring they are easily accessible for team members.- **Customer Support**: Assisting with customer inquiries through email or phone, providing timely and accurate information to enhance customer satisfaction.- **Report Generation**: Preparing regular reports based on data collected, helping management monitor performance and make informed decisions.- **Inventory Management**: Keeping track of office supplies and assisting in the ordering process, ensuring that the team has what it needs to operate smoothly.- **Communication**: Coordinating with team members and other departments to facilitate smooth operations and resolve any issues that may arise.Required Skills and Expectations:- Candidates should have completed their 12th grade and should have basic knowledge of computer operations and office software.- Strong attention to detail is necessary to ensure accuracy in data entry and document management.- Good communication skills, both verbal and written, are essential for effective interaction with clients and team members.- A proactive attitude and the ability to work independently or as part of a team are important for success in this role.- Previous experience in a back office role is a plus but not required; fresh graduates are encouraged to apply.
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  • Fresher
  • Bangalore
English English Language Communication Customer Care Customer Relationship Remote Support Email Support Customer Support Sales Direct Sales Negotiation Remote Time Management Presentation Skills Tech Sacy Tech Proficienc Problem Solving Soft Skills
Seeking motivated individuals to join as Independent Travel Managers. This is a remote freelance opportunity where your income reflects your effort. Work from anywhere with a stable internet connection Earn commissions in USD with no cap on earnings Free training provided (no prior experience required) Growth potential into Customer Support or Supervisor roles based on performanceResponsibilities:Respond to incoming travel inquiries via calls and emails (no cold calling)Consult clients from the USA, UK, and CanadaAssist with travel bookings, follow-ups, and closing dealsWork during US/UK time zones (may require evenings/nights in India)Earn commissions based on performanceRequirements:Advanced English (spoken and written)PC or laptop (no phones/tablets)Stable internet connectionWillingness to learn and grow in a performance-based roleApplication Process:Complete a 15-minute English assessment (multiple-choice)Attend online training (34 hours/day for 2 weeks)Join live training sessions and begin your freelance journeyImportant Note: Serious Candidates Email Me or Whats App me saying - ''Remote Travel Manager Job'' For Details
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Chennai
Customer Relationship Client Servicing Problem Solving Customer Care Convincing Power Revenue Expansion Phone Support Client Relationship Management
The Client Relationship Manager will be responsible for maintaining and enhancing relationships with clients. They will oversee client servicing, address any issues or concerns, and ensure smooth branch administration. The role requires strong customer care skills, problem-solving abilities, and convincing power to drive revenue expansion. The ideal candidate should have at least 4-5 years of experience in a similar role, a graduate degree, and be a female candidate. This is a full-time position with the opportunity to work from home.
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  • 0 - 3 yrs
  • 2.8 Lac/Yr
  • Female
  • Topsia Kolkata
Time Management Customer Care Communication Skills Pivot Table Order Taking Food Beverage Service Hospitality Manager Guest Lecturer Grooming
We are looking for a Waitress to join our team at a restaurant in Topsia, Kolkata. As a Waitress, your key responsibilities will include taking orders from customers, serving food and beverages, and providing excellent customer service. You will also be responsible for cleaning and setting tables, handling payments, and ensuring customer satisfaction. The ideal candidate for this role should be a female with a minimum of a 12th pass education. Previous experience as a waitress is preferred but not required. We are looking for someone who is friendly, organized, and able to work in a fast-paced environment. Strong communication skills and the ability to multitask are essential for this role. You should be able to work well in a team and have a positive attitude towards customer service. If you meet these requirements and are looking for a full-time job in a restaurant setting, we encourage you to apply for this position.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Delhi
Customer Service Customer Care Customer Management
Our company works in service sector and our business is of Insurance, Portfolio Management, Investment Planning and retirement planning. Candidate who will be finalizeds has to deal with ciustomers for all their insurance related services.
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  • 0 - 5 yrs
  • 7.5 Lac/Yr
  • Female
  • Jaipur
Customer Support Customer Care Voice Process BPO Operations Customer Manager Basic Computer Skills BPO Good Communication Skills Non Voice
Urgent Hiring BPO Customer Support Executive (Chat/Voice Process)Position: Customer Support Executive Chat / Voice SupportShift: RotationalWeek Off: RotationalCab Facility: Not AvailableSalary: 27,000 - 30,000 CTCQualification: Graduate (Any Stream)Joining: ImmediateRequirements:Excellent communication skills in English (mandatory)Good typing speed and problem-solving abilityWillingness to work in rotational shifts and weekendsCustomer-oriented attitude with strong interpersonal skillsApply: Share your updated CV at Email ID: aayushi.bhawsar456@gmail.comhashtag#UrgentHiring hashtag#BPOJobs hashtag#CustomerSupport hashtag#ChatProcess hashtag#VoiceProcess hashtag#JaipurJobs hashtag#HiringNow hashtag#CallCenterJobs hashtag#ImmediateJoiner hashtag#GraduateJobs hashtag#CustomerCare hashtag#JobAlert hashtag#JobOpening hashtag#CareerOpportunity
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  • 0 - 3 yrs
  • 2.0 Lac/Yr
  • Bangalore
BPO Inbound Calls Outbound Calls Sales Process Customer Care
Were Hiring! Virtual Relationship Manager (VRM) Banking Sales We are looking for dynamic and customer-focused professionals to join our team as Virtual Relationship Managers (VRM). This role is ideal for individuals passionate about relationship management, digital banking, and sales excellence. Role OverviewAs a VRM, you will be responsible for managing and expanding relationships with Imperia/High-Value Customers, delivering a consistent and superior digital banking experience, and driving sales across the banks product portfolio. Key Responsibilities Customer Engagement & Relationship ManagementEngage regularly with mapped portfolio customers (500600 groups/PF) as per contact policyBuild long-term relationships and become the top-of-mind banking partnerEnsure accurate and complete capture of all customer interactions in CRMProactively assess customer needs and provide suitable financial solutions Call Handling & Service ExcellenceHandle customer calls as per defined quality standardsProvide accurate and timely resolution of customer queries and complaintsPromote Digital Banking services to enhance customer experienceEnsure customer retention and control attrition Sales & Portfolio ManagementAchieve scorecard targets and portfolio benchmarksDrive cross-sell and up-sell opportunities based on customer profilingPenetrate products across groups and portfoliosSales across all product segments TPP, Assets, Cards, Deposits, etc.Monitor large value transactions and account closures Compliance & Process AdherenceEnsure adherence to all banking guidelines and regulatory requirementsMaintain portfolio quality while considering customer eligibilityEnsure accurate and timely submission of financial transactions and service requests Requirements Education: Graduate (Any discipline) Experience: 03 years (Freshers with strong communication skills are welcome) Key Skills:Basic Banking KnowledgeExcellent Communication SkillsCustomer Relationship ManagementSales & Cross-SellingDigital Banking Awareness Major StakeholdersBranch Banking TeamsProduct & Sales TeamsOperations & Service TeamsCompliance & Risk Teams Why Join Us?Opportunity to work with premium banking customersStrong learning and career growth pathExposure to multiple banking products and digital platformsPerformance-driven and professional work culture.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Patna
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Customer Service Representative Customer Service Professional Customer Service Specialist Customer Care Representative Customer Support Representative Customer Service Customer Agent Customer Care Agent Airport Ticketing Ground Staff Ground Staff Executive
As an Airport Supervisor, you will be responsible for overseeing various airport operations and ensuring smooth functioning of day-to-day activities. Your key responsibilities will include managing airport staff, coordinating passenger support services, handling ground operations, and supervising airline ticketing and cargo operations. You will also be required to ensure excellent customer service, resolve issues efficiently, and communicate effectively with both staff and passengers. To excel in this role, you should have good communication skills, a strong ability to problem solve, and experience in customer management. Additionally, you must possess a high school diploma or equivalent qualification and have up to 5 years of experience in the aviation industry. Your role will be crucial in maintaining the efficiency and safety of airport operations, making your contribution essential to the overall success of the airline industry.
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  • 0 - 2 yrs
  • 3.3 Lac/Yr
  • Vashi Navi Mumbai
Customer Relationship Customer Service Customer Care Customer Handling Customer Support Customer Management Problem Management Interpersonal Skills
Excellent Communication SkillsStrong Thought Process & Problem-Solving Ability
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  • 0 - 4 yrs
  • 5.5 Lac/Yr
  • Diamond Harbour Road Kolkata
MS-excel Consultation Client Servicing Corporate Banking Microsoft Excel Branch Administration Customer Care
**Sales Manager - Drive Success and Reward!**Are you a motivated and results-driven sales professional looking for a dynamic role where your efforts are directly rewarded? Look no further! We are seeking a dynamic Sales Manager to join our team and lead us to new heights of success.**Why Join Us?**- **Competitive Compensation:** Our target-based structure ensures that your hard work is directly tied to your earnings. The more you achieve, the more you earn!- **Performance Bonuses:** Exceed your targets and enjoy generous bonuses that recognize your outstanding performance.- **Career Growth:** We believe in nurturing talent. As a Sales Manager, youll have ample opportunities for professional development and advancement within our organization.- **Supportive Environment:** Work alongside a team of dedicated professionals who are committed to helping you succeed. We provide the tools, training, and support you need to thrive.- **Work-Life Balance:** We value your personal time as much as your professional success. Enjoy a flexible work environment that allows you to maintain a healthy work-life balance.**What Youll Do:**- Develop and implement strategic sales plans to achieve and exceed targets.- Lead and motivate a high-performing sales team, fostering a culture of success and collaboration.- Build and maintain strong relationships with clients, ensuring their needs are met and exceeded.- Analyze market trends and adjust strategies to capitalize on new opportunities.- Provide regular performance reports and feedback to both your team and upper management.**What Were Looking For:**- Proven experience as a Sales Manager or similar role, with a track record of meeting or exceeding sales targets.- Strong leadership and motivational skills, with the ability to inspire and guide a team to success.- Excellent communication and interpersonal skills, with a client-focused mindset.- Analytical thinking and problem-solving abilities, with a data-driven approach to decision-making.- A positive attitude and a passion for sales, with a desire to continuously learn and improve.If youre ready to take your sales career to the next level and be rewarded for your achievements, we want to hear from you! Join us and become part of a winning team where your success is our priority.
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  • 0 - 3 yrs
  • 2.5 Lac/Yr
  • Indore
Customer Care Customer Support Customer Handling Customer Relationship
1. Comprehend and resolve the Customers concerns/ requirements by gathering/recording an appropriate level of information to determine the nature of the query/request and action required. Processing each call accordance with IL standards.2. Provide/take relevant information and update the system/s accordingly. Where the query cannot be successfully concluded at the first point of contact, provide the relevant functional area with a clear and concise written/verbal summary of the situation and its priority. Provide the Customer with a clear explanation of the action taken.3. Ensure complete participation and contribution in organization/process level initiatives that may be implemented from time to time to improve efficiency4. Ability to understand and handle irate customers5. Smoothly operating telephone equipment, automatic dialing systems, and other telecommunications technologies and all applications6. Ability to achieve stretched targets and able to manage the organization standards7. Maintain Superior quality service by following organization standards
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Hiring Fresher / Telecaller / Higher Secondary

Guru Nanak Private Limited Company

Customer Care Good Communication Customer Manager Customer Handling Hindi Faculty
A telecaller job involves making and receiving phone calls to promote products/services, handle customer queries, or collect feedback.Outbound Calling: Making calls to potential customers to introduce products or services, generate interest, and qualify leads.
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  • Fresher
  • 2.0 Lac/Yr
  • Mohali Sector 67
Outbond Calls Customer Care Customer Support BPO Operations Domestic BPO Voice Process BPO Voice Customer Manager BPO Sales Call Center Basic Computer Skills BPO Good Communication Skills Non Voice
Job Description: BPO Voice & Non-Voice Process Position: BPO Executive (Voice & Non-Voice) Location: Sector 67, Mohali Shift: Rotational Shifts (Day/Night) Day Shifts only for female candidates Salary: 10,000 15,000 (Based on Interview) Qualification: Minimum 12th pass Skills: Good Communication in English Age Limit: 18 to 30 years Experience: Freshers are welcome! Job Role Includes:Handling customer queries via call/chat/emailResolving issues promptly with a professional approachMaintaining call logs and service recordsFollowing up on customer concerns
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  • 0 - 1 yrs
  • 4.3 Lac/Yr
  • Nashik
Customer Relationship Customer Care Interpersonal Skills Branch Administration Strategic Thinking
Job Title: Client Relationship Executive (Telecaller) / Telemarketing Executive / Customer Service Executive (Voice) / Inside Sales ExecutiveDepartment: Customer Service / Sales / Client Relations / OperationsReports To: Team Leader / Customer Service Manager / Sales ManagerLocation: Nashik, Maharashtra, India (This role is primarily based in an office/call center environment in Nashik, working from a dedicated workstation).Job Summary:We are seeking an energetic, articulate, and customer-centric Client Relationship Executive (Telecaller) to join our team in Nashik. The ideal candidate will be responsible for engaging with our clients primarily over the phone, building positive relationships, addressing inquiries, providing information about our products/services, and ensuring high levels of customer satisfaction. This role is crucial for delivering excellent service and supporting our client engagement efforts.Key Responsibilities:Client Communication & Engagement:Make outbound calls to prospective or existing clients (for telemarketing/inside sales) ORHandle inbound calls from clients seeking information, support, or making inquiries (for customer service).Engage with clients in a professional, polite, and empathetic manner to understand their needs or provide necessary information.Build and maintain positive client relationships through effective communication and follow-up.Information Provision & Query Resolution:Provide accurate and comprehensive information about company products, services, offers, and policies.Efficiently resolve client queries, complaints, and concerns over the phone, escalating complex issues to the appropriate department/manager when necessary.Guide clients through problem-solving steps or relevant processes.Sales & Lead Generation (if applicable):Promote and explain products or services to potential clients over the phone.Identify sales opportunities and generate qualified leads for the sales team.Achieve daily/weekly/monthly targets for calls, conversions, lead generation, or sales.Handle objections professionally and persuasively.Data Management & Reporting:Maintain accurate and detailed records of all client interactions, inquiries, and outcomes in the CRM system or designated software.Ensure data confidentiality and integrity.Prepare and submit daily/weekly reports on call activities and outcomes.Adherence to Quality & Process:Adhere to established call scripts, guidelines, and quality assurance standards.Maintain a high standard of call quality and professionalism.Stay updated with product knowledge, company policies, and any new service offerings.
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  • 0 - 4 yrs
  • 3.5 Lac/Yr
  • Surat
Coldcalling Telesales Telemarketing Customercare Customersupport Customerservice
Votiko Solutions: Unlocking Your Potential on the Global Call Center Platform!Join the Votiko Solutions team, where we welcome passionate individuals to take on the role of Call Center Executives in our flourishing international BPO.Position: Call Center ExecutivesCompany: Votiko SolutionsType: International BPO (Craft Your Success, Anywhere in the World)Embarking on Your Journey of Excellence:1. Excel in telemarketing: become proficient in lead generation, appointment scheduling, surveys, and verification. 2. Seamlessly manage inbound and outbound calls, creating tailored experiences for a wide range of B2B and B2C clients. 3. Build lasting customer relationships through calls, emails, and live chat interactions. 4. Exceed performance benchmarks independently, demonstrating your skills in a vibrant and supportive work environment.Your Pathway to Success:1. Illuminate your career with a solid 3-year background in the fast-paced international call center industry. 2. Communicate effectively in English, complemented by exceptional communication abilities. 3. Age is just a number seize opportunities if you are under 40. 4. Present a strong history in telemarketing and customer service. 5. Have a laptop and a reliable broadband connection for a smooth remote working experience. Why Opt for Votiko Dynamics? Where Innovation Meets Success: Competitive compensation: 20,000 to 40,000/month + incentives, tailored to your exceptional performance. Enjoy the flexibility to build your success from anywhere in the world. Engage in a culture that promotes satisfaction, growth, and empowerment. Slogan: Votiko Solutions - Fueling Success, Shaping Futures!Ready to Craft Your Triumph? Connect Now: Dial 8511539085 or send your resume to hr@votiko.comEmbark on a journey where each call resonates with success, and every interaction propels you toward a brighter, more dynamic career. Join Votiko Dynamics, where success is not just achieved; it's dynamic
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  • 0 - 6 yrs
  • 13.0 Lac/Yr
  • Kannur
Air Ticketing Executive Passport Checking Staff Customer Care Executive Ground Handling Staff Ground Staff Airport Operations Executive Airport Manager Front Desk Executive Customer Support Passengers Handling Cabin Crew
As an Air Ticketing Executive, you will be a key team member responsible for handling ticketing processes for customers. Your role will involve interacting with clients, providing them with valuable travel information, and ensuring a smooth booking experience.**Key Responsibilities:**- **Ticket Booking:** Assist customers in booking airline tickets based on their travel needs, ensuring accurate input of details and prompt confirmation.- **Customer Support:** Provide information about flight schedules, fare options, and policies, addressing any questions or concerns clients may have.- **Record Keeping:** Maintain accurate records of ticket sales, cancellations, and client interactions to ensure compliance and streamline future bookings.- **Payment Processing:** Handle payment transactions securely and accurately, providing customers with receipts and ensuring security protocols are followed.- **Change Management:** Manage any changes or cancellations to existing itineraries, keeping customers informed and finding suitable alternatives.- **Coordination with Airlines:** Liaise with airlines for updates on flight status, schedule changes, and promotions to keep customers informed and provide updated travel options.**Required Skills and Expectations:**Candidates should have a strong attention to detail, ensuring all bookings are accurate and customer needs are met. Excellent communication skills are essential for interacting with customers and airline representatives. A basic understanding of ticketing systems and procedures is preferred, although training may be provided for beginners. Being organized and able to handle multiple bookings simultaneously is crucial. A friendly demeanor and willingness to assist customers will enhance their experience and encourage repeat business.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Chennai
Air Cargo Air Cargo Executive Airport Cargo Cargo Executive Cargo Handling Staff Freight Forwarders Air Freight Freight Management Freight Manager Ground Staff Airport Operation Airport Manager Customer Relationship Customer Support Customer Care Associate
As an Air Cargo Executive, you will play a vital role in ensuring the smooth transportation of goods by air. Your primary responsibilities include managing cargo logistics and coordinating between various departments.- **Cargo Booking and Coordination**: You will be responsible for processing cargo bookings, ensuring all necessary documentation is completed accurately. This includes liaising with customers and handling their inquiries.- **Documentation Management**: You will manage all shipping documents, such as air waybills and customs declarations, to ensure compliance with regulations and facilitate the timely movement of cargo.- **Tracking Shipments**: You will track cargo shipments and provide customers with updates on their status, helping to resolve any issues that may arise during transit.- **Customer Interaction**: Building relationships with clients is essential. You will work closely with customers to understand their needs and deliver excellent service.- **Problem Solving**: You should be prepared to address any operational issues that may occur during the shipping process, working effectively to find solutions quickly.To succeed in this role, you should possess strong communication and organizational skills. Attention to detail is vital to ensure all processes run smoothly and accurately. Basic knowledge of air cargo operations and customs regulations is beneficial but not mandatory. A willingness to learn and adapt in a fast-paced environment is expected. A positive attitude and teamwork spirit will help in collaborating with colleagues and delivering exceptional service.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Mumbai
Air Cargo Air Cargo Executive Airport Cargo Cargo Executive Cargo Handling Staff Freight Forwarders Air Freight Freight Management Freight Manager Ground Staff Airport Operation Airport Manager Customer Relationship Customer Support Customer Care Associate
As an Air Cargo Executive based in Mumbai, you will play a crucial role in managing air cargo operations. You will ensure that shipments are processed efficiently and in compliance with regulations. **Key Responsibilities:**- *Shipment Coordination:* Manage the scheduling and processing of air cargo shipments, ensuring timely departures and arrivals.- *Documentation Handling:* Prepare and review necessary shipping documents, such as air waybills and customs declarations, to ensure compliance with regulations.- *Customer Interaction:* Communicate with clients to provide updates on shipment status and address any queries or concerns they may have.- *Cargo Tracking:* Monitor the status of air freight shipments using tracking systems and update clients regularly.- *Team Collaboration:* Work closely with warehouse, logistics, and operations teams to facilitate smooth cargo operations from origin to destination.- *Problem Resolution:* Identify and resolve operational issues related to cargo handling or shipping delays, maintaining high service standards.**Required Skills and Expectations:**Candidates for the Air Cargo Executive role should possess excellent communication skills, both written and verbal, to effectively interact with clients and team members. Strong organizational skills are essential to manage multiple shipments and tasks effectively. Attention to detail is crucial for handling documentation accurately. A basic understanding of air cargo regulations and procedures will be beneficial, and candidates should be comfortable using computers and various software tools. A positive attitude, willingness to learn, and ability to work in a fast-paced environment are highly valued. Ideal candidates should have completed their 12th grade and have 0 to 6 years of experience in a similar role.
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  • 0 - 5 yrs
  • 8.0 Lac/Yr
  • Lucknow
Airport Operation Customer Service Ground Staff Activities Ground Handling Cargo Handling Airport Ground Handling Airport Cargo Air Cargo Ground Operation Ground Management Airport Ramp Ground Manager Customer Service Representative Customer Service Professional Customer Service Specialist Customer Care Representative Customer Support Representative Customer Agent Customer Care Agent Airport Ticketing Ground Staff Ground Staff Executive Airport Ground Staff
As a Ground Staff Supervisor, you will be responsible for overseeing airport operations, customer service, ground handling, cargo handling, and ground staff activities in Lucknow. Your key responsibilities include managing airport ground staff, ensuring smooth ground operations, coordinating with airline staff, and resolving customer issues promptly. You will also supervise ticketing executives, cargo loaders, and ground handling staff to ensure efficient airport operations. To excel in this role, you must have excellent communication skills, a strong understanding of airport operations, and the ability to multitask effectively. A 12th pass education qualification and 0-5 years of experience in a related field are required. You should have a passion for providing exceptional customer service, a proactive approach to problem-solving, and the ability to work well under pressure. Additionally, experience in aviation, ground operations, customer service, and ground handling will be beneficial. If you are a detail-oriented individual with a passion for the aviation industry, this role is perfect for you. Join us and contribute to the smooth functioning of airport operations in Lucknow.
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  • 0 - 3 yrs
  • Bangalore
English Communication English Language Customer Care Customer Support Customer Care Associate Customer Care Consultant Customer Care Specialist Customer Care Manager Sales & Negotiation Sales Direct Sales Remote Work Discipline Adaptability & Learning Mindset Adaptability Time Zone Flexibility Computer Proficiency Proficiency in English Tech Proficiency Problem-Solving Interpersonal Skills Soft Skills Management Skills Presentation Skills Negotiation Skills
Seeking motivated individuals to join as Independent Travel Managers. This is a remote freelance opportunity where your income reflects your effort. Work from anywhere with a stable internet connection Earn commissions in USD with no cap on earnings Free training provided (no prior experience required) Growth potential into Customer Support or Supervisor roles based on performanceResponsibilities:Respond to incoming travel inquiries via calls and emails (no cold calling)Consult clients from the USA, UK, and CanadaAssist with travel bookings, follow-ups, and closing dealsWork during US/UK time zones (may require evenings/nights in India)Earn commissions based on performanceRequirements:Advanced English (spoken and written)PC or laptop (no phones/tablets)Stable internet connectionWillingness to learn and grow in a performance-based roleApplication Process:Complete a 15-minute English assessment (multiple-choice)Attend online training (34 hours/day for 2 weeks)Join live training sessions and begin your freelance journeySerious Candidates Email Me for Registration link, stating Your Name and the job your applying to - jobwiser@yahoo.com. Alternative email - escape9to5.official@gmail.com
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  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Vijayawada
Passport Checking Ticketing Executive Customer Care Man Management Computer Operator Back Office Manager Air Hostess Ground Management
Urgent Hiring For Air-TicketingInterview Timing 10am to 6pmSalary Package - 30k to 35kJob Location - VijayawadaWork Experience - Fresher & 2 Years
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Customer Service Manager

Impact HR & KM Solutions

Customer Relationship Customer Care Customer Support Customer Service Operations Customer Service Management Customer Handling Customer Service Manager Walk in
Supervise day-to-day operations in the customer service department.Respond to customer service issues in a timely manner.Create effective customer service procedures, policies, and standards.Develop customer satisfaction goals and coordinate with the team to meet them on a steady basis.Implement an effective customer loyalty program.Maintain accurate records and document all customer service activities and discussions.Assess service statistics and prepare detailed reports on your findings.
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