Fresher Customer Care Incharge Jobs

As a Customer Service Manager, you will play a crucial role in ensuring customer satisfaction and maintaining a positive relationship with our clients. Your main tasks will include managing customer inquiries and solving issues efficiently. **Key Responsibilities:**- **Respond to Customer Inquiries:** Handle questions and concerns from customers via phone, chat, or email to provide accurate information and resolve issues satisfactorily.- **Manage Customer Complaints:** Listen to complaints patiently and address them promptly, ensuring that each customer feels heard and valued.- **Oversee Support Team:** Supervise the customer service team to ensure they deliver high-quality service. Provide guidance and training when needed to enhance their skills.- **Collect Feedback:** Gather customer feedback to understand their needs better and identify areas for service improvement.- **Develop Service Protocols:** Create and implement protocols and guidelines to improve the efficiency and quality of customer support.**Required Skills and Expectations:**- Excellent verbal and written communication skills are needed to interact effectively with customers and team members.- Problem-solving ability to quickly address customer issues and find appropriate solutions.- Basic computer skills to manage customer inquiries through different platforms efficiently.- A patient and friendly attitude is essential for dealing with diverse customer personalities.- Being a self-starter and organized individual is crucial, especially since this role is work from home.- A strong commitment to providing great customer service and enhancing the customer experience is expected.

Key responsibilities:- Respond to customer inquiries: Interact with customers via phone, email, or in-person to address their questions, concerns, and feedback promptly and professionally.- Process orders and returns: Assist customers with placing orders, tracking shipments, and processing returns or exchanges in accordance with company policies and procedures.- Provide product information: Educate customers on product features, specifications, pricing, and availability to help them make informed purchase decisions.- Handle complaints and escalations: Address and resolve customer complaints, conflicts, or escalations in a timely and effective manner to ensure customer satisfaction and retention.- Maintain customer records: Update and maintain accurate customer information, interactions, and transactions in the company's database or CRM system for future reference and analysis.Required skills and expectations:- Excellent communication skills: Ability to communicate clearly and politely with customers in a professional and friendly manner.- Strong problem-solving skills: Capacity to listen to customer issues, analyze root causes, and provide effective solutions or alternatives.- Attention to detail: Thoroughness and accuracy in processing orders, resolving complaints, and updating customer records to ensure data integrity.- Multitasking abilities: Capability to handle multiple customer inquiries or tasks simultaneously while maintaining quality and efficiency.- Customer-oriented mindset: Dedication to meeting customer needs, exceeding expectations, and building positive relationships through excellent service delivery.

WE ARE LOOKING FOR MOTIVATED FRESHER CANDIDATES FOR BANKING SECTOR JOB .MALE & FEMALE BOTH CAN APPLY FOR THIS JOB.JOB POST - CSO ( CUSTOMER SERVICE OFFICER ) & OE ( OFFICE EXECUTIVE ) .AGE - 18-32 YEARS .QUALIFICATION - H.S & GRADUATION .SALARY - 14000 - 17000/- ( PER MONTH )LOCATION - KOLKATA , WEST BENGAL

:1. Responsible for ensuring the achievement of Customer Service and revenue Business for assigned leads which will be provided by the company.2. Source business from self-employed / salaried customers for retail business,3. Maintain a daily report and have to coordinate with all the Customer Support Departments.4. Taking care of all processes and related escalations. :1. Candidates must be minimum #Graduate and above, (HSC can apply for OFFROLL department) age limit 29 Years below.2. Freshers are welcome3. Candidates must have good Communication and presentation Skills.Interview Details: To get the interview details candidates have to send the Updated Resume by WhatsApp in this number (9433816131)Contact: Prosenjit Saha (9433816131).

As a Customer Service Officer in Dum Dum, Kolkata, you will be responsible for managing freight operations, strategic planning, and supply chain activities. Your role will involve providing exceptional customer service, overseeing logistics and transportation management, ensuring regulatory compliance, and resolving problems efficiently. The ideal candidate should possess excellent communication skills, attention to detail, and a proactive approach to customer inquiries. Experience in freight operations and a basic understanding of supply chain management will be beneficial. A 12th pass qualification is required for this full-time office-based position.

Seeking motivated individuals to join as Independent Travel Managers. This is a remote freelance opportunity where your income reflects your effort. Work from anywhere with a stable internet connection Earn commissions in USD with no cap on earnings Free training provided (no prior experience required) Growth potential into Customer Support or Supervisor roles based on performanceResponsibilities:Respond to incoming travel inquiries via calls and emails (no cold calling)Consult clients from the USA, UK, and CanadaAssist with travel bookings, follow-ups, and closing dealsWork during US/UK time zones (may require evenings/nights in India)Earn commissions based on performanceRequirements:Advanced English (spoken and written)PC or laptop (no phones/tablets)Stable internet connectionWillingness to learn and grow in a performance-based roleApplication Process:Complete a 15-minute English assessment (multiple-choice)Attend online training (34 hours/day for 2 weeks)Join live training sessions and begin your freelance journeySerious Candidates Email Me for Registration link, stating Your Name and the job your applying to - jobwiser@yahoo.com. Alternative email - escape9to5.official@gmail.com

Customer support job upstox company

Job DescriptionCompany Name: Altruist Technologies Pvt. Ltd.Process: OneAssist Inbound Customer ServiceIndustry: BPO / Customer ServiceJob Location: Ghansoli, Navi Mumbai, MaharashtraWork Mode: Work from Office (Onsite)Job Role: Customer Service ExecutiveKey Responsibilities:Handle inbound customer queries and concerns professionally and efficiently.Provide accurate information related to products and services.Log and escalate issues as necessary for quick resolution.Maintain call quality standards and customer satisfaction metrics.Job Details:Job Type: Full-timeShift Timings: Rotational Day Shifts08:00 AM to 05:00 PM09:00 AM to 06:00 PM10:00 AM to 07:00 PM11:00 AM to 08:00 PMWeek Off: RotationalSalary:16,000/- in-hand (Non-Lingual)18,000/- in-hand (Lingual)Incentives: Performance-based incentives availableGender: Male & Female (Both can apply)Age Limit: 18 to 34 yearsEligibility Criteria:Education: 12th Pass / GraduateExperience:FresherOR Minimum 6 months of experience in BPO/Customer ServiceLanguage Requirements:Good English CommunicationBasic communication acceptable for candidates with linguistic capabilitiesInterview Process:Mode: Face-to-FaceTimings: 11:00 AM to 05:00 PMDays: Monday to SaturdayVenue Address:Building No A-8, Sector No 1, Plot No BP-2, TTC Industrial Area, Ghansoli MBP,Near MTNL Office, Mahape, Navi Mumbai 400710Why Join Us?Opportunity to work in a dynamic and growth-oriented environmentStable career in a reputed BPO companyLucrative incentives & career advancement opportunities

Votiko Solutions: Unlocking Your Potential on the Global Call Center Platform!Join the Votiko Solutions team, where we welcome passionate individuals to take on the role of Call Center Executives in our flourishing international BPO.Position: Call Center ExecutivesCompany: Votiko SolutionsType: International BPO (Craft Your Success, Anywhere in the World)Embarking on Your Journey of Excellence:1. Excel in telemarketing: become proficient in lead generation, appointment scheduling, surveys, and verification. 2. Seamlessly manage inbound and outbound calls, creating tailored experiences for a wide range of B2B and B2C clients. 3. Build lasting customer relationships through calls, emails, and live chat interactions. 4. Exceed performance benchmarks independently, demonstrating your skills in a vibrant and supportive work environment.Your Pathway to Success:1. Illuminate your career with a solid 3-year background in the fast-paced international call center industry. 2. Communicate effectively in English, complemented by exceptional communication abilities. 3. Age is just a number seize opportunities if you are under 40. 4. Present a strong history in telemarketing and customer service. 5. Have a laptop and a reliable broadband connection for a smooth remote working experience. Why Opt for Votiko Dynamics? Where Innovation Meets Success: Competitive compensation: 20,000 to 40,000/month + incentives, tailored to your exceptional performance. Enjoy the flexibility to build your success from anywhere in the world. Engage in a culture that promotes satisfaction, growth, and empowerment. Slogan: Votiko Solutions - Fueling Success, Shaping Futures!Ready to Craft Your Triumph? Connect Now: Dial 8511539085 or send your resume to hr@votiko.comEmbark on a journey where each call resonates with success, and every interaction propels you toward a brighter, more dynamic career. Join Votiko Dynamics, where success is not just achieved; it's dynamic

An international company is looking for cool guys for the position of Customer Support Manager! We'll consider even without experience, we'll teach you everything. Duties include consulting clients on the company's services in the chat format. Only hot incoming message traffic and personalized customer service. Salary starts from 80,000 (the basic part and KPI). Requirements for the candidate: proficiency in English at the B2+ level and all necessary equipment for remote work. To complete the interview, you must respond to the vacancy.

Addressing clients' uncertainties, grievances, and suggestions on time.Prior experience as a telecaller or similar.Record customer contacts, sales information, and other information about products and servicesCommunicate with sales representatives regarding customer calls

Customer care file management brand promotion

Tele marketing

A X I S BANK Employment Notice in DATA ENTRY OPERATOR HR DEPARTMENT. 7439985960 Male And Female Both Can Apply For This Post. JOB ROLE - Back Office Executive Officer , Customer Service Executive Officer ,KYC VERIFICATION Executive , Documentation , DATA ENTRY OPERATOR , Assistant Branch Manager Etc. Skill Must Have Good Communication. Good Behavior. Basic Computer Knowledge. Back Office Executive . Banking Officer . Age Limit 18 to 32 Years. Salaryrange -14000 to 27000 per Month . Job Location As per Your Pin Code Wise Nearby Location. Minimum Qualification Required 12th Pass Or Graduate. Additional Nature of job is Full Time. Contact DIRECT HR HEAD 7439985960 Call . For applying process or interview schedule, Send Your CV and Photo in Wp 7439985960

Handling customer Queries Data EntryBilling

Sales and collection

Addressing clients' uncertainties, grievances, and suggestions on time.Prior experience as a telecaller or similar.Record customer contacts, sales information, and other information about products and servicesCommunicate with sales representatives regarding customer calls