Urgent Hiring For Freshers Virtual Relationship Manager - Full Time

were hiring! | virtual relationship manager (vrm) banking sales

we are looking for dynamic and customer-focused professionals to join our team as virtual relationship managers (vrm). this role is ideal for individuals passionate about relationship management, digital banking, and sales excellence.

role overview

as a vrm, you will be responsible for managing and expanding relationships with imperia/high-value customers, delivering a consistent and superior digital banking experience, and driving sales across the banks product portfolio.

key responsibilities

customer engagement & relationship management

engage regularly with mapped portfolio customers ( groups/pf) as per contact policy

build long-term relationships and become the top-of-mind banking partner

ensure accurate and complete capture of all customer interactions in crm

proactively assess customer needs and provide suitable financial solutions

call handling & service excellence

handle customer calls as per defined quality standards

provide accurate and timely resolution of customer queries and complaints

promote digital banking services to enhance customer experience

ensure customer retention and control attrition

sales & portfolio management

achieve scorecard targets and portfolio benchmarks

drive cross-sell and up-sell opportunities based on customer profiling

penetrate products across groups and portfolios

sales across all product segments tpp, assets, cards, deposits, etc.

monitor large value transactions and account closures

compliance & process adherence

ensure adherence to all banking guidelines and regulatory requirements

maintain portfolio quality while considering customer eligibility

ensure accurate and timely submission of financial transactions and service requests

requirements

education: graduate (any discipline)

experience: 03 years (freshers with strong communication skills are welcome)

key skills:

basic banking knowledge

excellent communication skills

customer relationship management

sales & cross-selling

digital banking awareness

major stakeholders

branch banking teams

product & sales teams

operations & service teams

compliance & risk teams

why join us?

opportunity to work with premium banking customers

strong learning and career growth path

exposure to multiple banking products and digital platforms

performance-driven and professional work culture.

• Experience

  0 - 3 Years

• No. of Openings

  150

• Education

  Graduate

• Role

  Virtual Relationship Manager

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Prestige Shantiniketan, Thigalarapalya Krishnarajapura Bengaluru PIN: 560067