Customer Calling Fresher Jobs in Guwahati

Back office refers to the non-client-facing departments of a company that handle administrative, support, and operational functions necessary for business functionality. Unlike the front office, these roles do not directly generate revenue but are crucial for efficiency, compliance, and maintaining records, including HR, IT, accounting, and data management.

Axis Bank - Young Banker ProgramPost-Asst ManagerSalary- 35000/-*Process Process:-*Online Application >> Online Assessment >> Online Interview >> Get Provisional Training Offer Letter >> Training >> Join Axis BankLevel 1 :- Written Test : Verbal Ability, Analytical Ability, Numerical Ability, Written English Test, Listening Comprehension TestLevel 2 :- Video Interview : Online Interview with Axis Bank TeamNote: The selected candidates shall be enrolled in the program ABYB and the 4 Month offline campus training in Manipal Global Banglore with 5000 Stypn Salary.During classroom training all-Accommodation / Fooding / Medical/ 1 Tablet Free.After completing 4 month campus training at Manipal University of BFSI , the candidate will start 90 days OJT at Axis Bank , OJT salary will be 25000/- for 3 month . At this time, the candidate will start receiving salary. After the OJT,You are eligible if: Your age is less than 30 Years Graduation Degree (10+2+3 pattern or 10+2+4 pattern) is compulsory Graduates from any stream with 50% in 10th, 12th, Graduation Candidates in the final year who have appeared for their final Semester Exam can also apply

We are looking for 25 Customer Service Representative Posts in Guwahati, Shillong, Dimapur, Silcha, Cachar, Karimganj, Assam, Badarpur, Karimganj, with deep knowledge in Customer Relationship, Internal Communication, Outbound Calling and Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.C.A, B.Com

- Cold Calling: Reach out to potential customers through cold calling to generate interest in BENELLI GUWAHATI's automobile offerings, including motorcycles, accessories, and services.- Lead Qualification: Identify and qualify leads based on customer interest, ensuring a strong pipeline for the sales team.- Provide Information: Inform potential customers about the features, benefits, and pricing of BENELLI GUWAHATI's products, such as motorcycles, service packages, financing options, and accessories.- Answer Inquiries: Address customer inquiries regarding product availability, technical specifications, service offerings, and dealership promotions via phone calls.- Schedule Test Drives: Coordinate with interested prospects to schedule test drives at the dealership, ensuring a seamless experience for the customer.- Service Appointment Booking: Assist existing customers in booking service appointments for maintenance, repairs, or upgrades.- CRM Updates: Maintain accurate and up-to-date records of all customer interactions, including calls, emails, and appointments, in the companys CRM system.- Assist Sales Team: Provide support to the sales team by gathering information, providing leads, and ensuring smooth communication between potential clients and sales representatives.- Competitor Insights: Gather information on competitors' products, pricing, and promotions through customer feedback and market research.- Daily Reporting: Maintain records of all calls made, lead status, and conversion rates. Report daily activity to the sales or marketing team.- Complaint Resolution: Address customer complaints or concerns related to products, services, or billing in a professional and timely manner.- Record Keeping: Maintain and organize customer contact details, lead information, and sales records.- Customer Engagement: Engage customers with a friendly and enthusiastic tone, promoting the dealership as the go-to destination for premium motorcycles and related service

1. Greet patients, visitors, and hospital staff with a friendly and professional demeanor.2. Ensure a warm, welcoming, and comfortable atmosphere in the reception area.3. Answer and direct incoming phone calls, inquiries, and emails, providing accurate information about hospital services, appointments, and policies.4. Manage appointment bookings for doctors, specialists, and other medical personnel.5. Ensure timely scheduling, confirming appointments, and rescheduling when necessary.6. Coordinate with medical departments to optimize the doctor's schedules and patient flow.7. Register new patients by collecting necessary demographic and medical information.8. Verify insurance details and ensure accurate entry of patient data into the hospitals system.9. Update patient records regularly and maintain confidentiality in accordance with healthcare regulations (e.g., HIPAA).10. Assist patients with billing inquiries, including charges for consultations, treatments, and procedures.11. Process payments, including co-pays, insurance, and out-of-pocket payments.12. Provide receipts and maintain accurate records of transactions for future reference.13. Organize and file patient medical records, forms, and documents accurately and confidentially.14. Ensure all required paperwork is completed for admissions, treatments, or discharges.15. Handle requests for medical records in accordance with hospital policy and legal requirements.

We are seeking a motivated Telecalling Executive to join our team in Fancy Bazar, Guwahati. This role is perfect for individuals with 0-2 years of experience who are looking to kickstart their career in telecalling. Key Responsibilities:1. **Customer Outreach**: You will make outbound calls to potential clients to promote our products and services, ensuring clear communication and understanding of their needs.2. **Lead Generation**: Identify and qualify potential leads through conversations, maintaining a record of interactions and following up as necessary to close sales.3. **Data Entry and Management**: Accurately update and maintain customer databases, ensuring all information is current and relevant for future interactions.4. **Feedback Collection**: Gather feedback from customers about their experience with our services, helping improve offerings based on their insights.5. **Team Collaboration**: Work closely with the marketing and sales teams to align on strategies and share insights gained from customer interactions.Required Skills and Expectations:Candidates should have completed at least their 12th grade and possess strong verbal communication skills. A friendly and persuasive personality will be essential for effectively engaging with customers. Basic computer skills are necessary for data entry tasks. An enthusiastic attitude and a willingness to learn will go a long way in this fast-paced environment.