Customer Calling Fresher Jobs in Bangalore

We are seeking a dedicated Customer Care Executive to manage customer queries and assist with post-order support in our wooden furniture business. This part-time role is ideal for individuals with 0 to 5 years of experience, who reside in Bangalore, India, and can work from home.In this role, you will be expected to handle customer inquiries efficiently, providing clear information and solutions. You will also be responsible for managing customer relationships after orders are placed, ensuring satisfaction and addressing any concerns that may arise. Key responsibilities include:- Addressing customer queries: Respond to customer questions and concerns promptly to ensure a positive experience.- Post-order management: Communicate with customers after their orders, providing updates and assistance as needed.The ideal candidate will have:- Strong communication skills: The ability to communicate clearly and effectively with customers.- Problem-solving abilities: A knack for resolving issues and providing satisfactory solutions.- Basic computer skills: Familiarity with using software and online platforms to manage customer information and inquiries.This position requires a female candidate who has completed at least the 10th grade and is comfortable working from home. A laptop or mobile device with internet access is essential. Flexible working hours can be discussed, but a commitment to responding to customer needs promptly is crucial.

As a Customer Relationship Executive, you will be pivotal in strengthening customer satisfaction and fostering relationships through effective support and sales.In this role, your key responsibilities will include managing customer inquiries, providing support, and assisting with inside sales efforts. You will engage with customers in English, Hindi, and Kannada, ensuring effective communication and addressing their needs. You will also be responsible for gathering feedback, which may help improve the service offerings.To excel in this role, certain skills and expectations are required. A minimum educational qualification of 12th pass is mandatory. You should possess excellent communication skills in English, Hindi, and Kannada to cater to diverse customer bases. A basic understanding of sales concepts and a willingness to learn are essential as this position involves inside sales. You should be comfortable working from an office located in Bangalore. The role does not require fieldwork or a driving license, but a positive attitude towards teamwork and customer service is crucial.Typically, you will work full time within a structured schedule, contributing to a vibrant work environment. Meals will be provided to support your daily needs, and joining the company can happen quickly, with potential onboarding the day after selection. This position offers a great opportunity to kickstart your career in customer support and sales.

Job Title: Inside Sales ExecutiveCompany: Clinogenesis Research Institute (CGRI)Location: BengaluruJob Type: Full-TimeExperience: Freshers and experienced candidates can applyJob SummaryWe are looking for a motivated and result-oriented Inside Sales Executive to connect with prospective students, explain our clinical research and life sciences training programs, and convert leads into admissions.Roles and ResponsibilitiesContact prospective students through calls, WhatsApp, and email.Explain courses, curriculum, fees, and career opportunities.Follow up with leads and convert inquiries into admissions.Maintain lead details and update the CRM or sales tracker.Understand students' requirements and recommend suitable courses.Achieve monthly sales and admission targets.Coordinate with the academic and student support teams.Maintain professional communication and build positive relationships with students.Required SkillsGood verbal communication and convincing skills.Basic knowledge of sales and customer relationship management.Ability to handle objections and follow up with leads.Basic computer knowledge and MS Office skills.Positive attitude, confidence, and willingness to learn.Kannada and English communication skills are preferred.EligibilityAny graduate can apply.Freshers are welcome.Candidates with telecalling, counselling, customer service, or sales experience will have an advantage.CompensationSalary will be based on experience, communication skills, and interview performance.

We are looking for a Customer Care Executive to join our team in Bangalore. The ideal candidate will have excellent communication and convincing skills, be fluent in English, Hindi, and any regional language, and possess a sales-oriented mindset. No prior experience is necessary, making this an excellent opportunity for those starting their career.Key responsibilities include effectively handling customer inquiries and providing solutions to their problems. You will be expected to meet sales targets and adopt a convincing approach to promote products or services. It will also be your responsibility to maintain positive customer relations and ensure satisfaction.To succeed in this role, you need strong communication and customer handling skills, along with the ability to work towards achieving sales targets. A convincing attitude and a proactive approach to customer service are essential. Being fluent in English and Hindi, along with proficiency in a regional language, is also important.This is a full-time office-based position. You will be required to work standard hours, with specific shift timings to be confirmed, encompassing a five-day workweek. All necessary tools and training will be provided. The work may involve use of a laptop and mobile device for daily tasks, and all candidates must possess relevant documentation as necessary. This position offers a great learning environment for new entrants to develop their careers in customer service and sales.

R V GOLD COMPANY - THE GOLD ROUNDERBuild Your Career with a Trusted Name in GoldR V GOLD COMPANY is a trusted name in the gold industry, offering comprehensive solutions for all kinds of gold and precious metal requirements. We strive to provide our customers with the best possible deals and services.Our vision is to become every customer's Lifetime Gold Companion through trust, transparency, and exceptional service.EXPERIENCEFreshers & Experienced Candidates are WelcomeWe are looking for career-oriented and enthusiastic candidates with a positive attitude, willingness to learn, and the determination to contribute to both company growth and personal development.KEY RESPONSIBILITIESHandle and manage customer calls professionally.Explain the company's products and services clearly to customers.Build and maintain strong relationships with existing and prospective clients.Follow up with customers and identify potential business opportunities.Address customer queries and provide appropriate information.Maintain a positive Can-Do attitude and take initiative to achieve targets.Contribute towards customer satisfaction and overall business growth.KEY SKILLS & QUALIFICATIONSBasic computer knowledge is essential.Good communication and interpersonal skills.Customer-focused and professional approach.Positive attitude with a willingness to learn.Ability to work independently as well as in a team.Strong follow-up and relationship-management skills.Preferred ExperienceExperience in the following sectors will be an added advantage:MuthootManappuramNBFCsGold Loan CompaniesPawn Broking / Gold Buying BusinessesJewellery / Gold IndustryINTERVIEW PROCESSMultiple Rounds of InterviewCandidates who demonstrate the required skills, attitude, and potential will be considered for the next stages of the selection process.JOIN R V GOLD COMPANYIf you are ambitious, confident, and looking for an opportunity to grow your career, we would love to hear from you!Join R V GOLD COMPANY and grow with us.

Job Title: ReceptionistLocation: BengaluruJob Description:Greet guests warmly.Direct visitors correctlyTake clear messages of incoming calls.Receive, sort, and distribute daily mail, packages, and courier deliveries whenever receivedManage basic filing and handle data entry or photocopying.Keep the reception and lobby areas tidy, monitor front office supplies, and restock inventory as needed.RequirementsGood communication and interpersonal skills.Basic knowledge of MS Office (Word, Excel and Outlook/email).Good telephone etiquette and professional appearance.Ability to handle multiple tasks and work independently.Good organizational and time-management skills.

We are seeking a dedicated and motivated Field Sale Executive to join our team in Bangalore. This role is ideal for recent graduates or individuals with up to three years of experience looking to grow in sales and business development.Key Responsibilities:- **Customer Engagement**: Visit potential clients and establish strong relationships. You will be the face of the company, understanding customer needs and offering tailored solutions.- **Sales Presentations**: Conduct presentations to showcase our products and services effectively. You will need to clearly communicate the benefits and create interest.- **Lead Generation**: Identify and follow up on leads to expand our customer base. Your initiative will play a crucial role in bringing in new business.- **Market Research**: Gather and analyze information about market trends and competitor offerings. This insight will help us improve our products and sales strategies.- **Reporting**: Maintain accurate records of sales activities and client interactions. This will be important for tracking progress and planning future sales strategies.Required Skills and Expectations:Candidates must have excellent interpersonal and communication skills to connect with clients effectively. A solid understanding of sales techniques and the ability to work independently are essential. You should be self-motivated, eager to learn, and have strong organizational skills to manage your time efficiently. A graduate degree is required, and male candidates are preferred for this position.

As a Customer Care Executive, you will be the first point of contact for our customers, providing them with exceptional support and assistance. Your primary goal is to ensure customer satisfaction and address any concerns or inquiries they may have.Key Responsibilities:- Respond to Customer Inquiries: You will handle incoming calls and messages from customers, providing accurate information and solutions to their questions and issues.- Resolve Customer Issues: Work diligently to troubleshoot and resolve customer problems, ensuring that they receive timely and appropriate solutions.- Maintain Customer Records: You will be responsible for documenting customer interactions and maintaining accurate records of all queries and resolutions to ensure seamless service.- Provide Product Information: Educate customers about our products and services, helping them make informed decisions and ensuring they have a positive experience.- Collaborate with Team Members: Work closely with other team members to share insights and solutions, ensuring a cohesive approach to customer care.Required Skills and Expectations:- Strong communication skills are essential, allowing you to convey information clearly and effectively to customers.- A customer-oriented mindset is necessary to prioritize the needs and satisfaction of customers.- Basic computer skills are needed for documenting interactions and managing records.- Ability to work in a team environment while also demonstrating self-motivation.- Freshers are welcome, making this an ideal opportunity for individuals seeking to start their careers in customer service.

As a BPO Telecaller, you will play a crucial role in communicating with customers and providing them with information about our services. Your main goal will be to address customer inquiries, resolve issues, and promote our offerings through calls.Key Responsibilities:- Customer Interaction: Make outbound calls to potential and existing customers to discuss our products and services.- Information Gathering: Collect feedback from customers about their experience and preferences to help improve our services.- Issue Resolution: Address and resolve customer complaints promptly to ensure satisfaction.- Sales Support: Promote products and encourage customers to make purchases by offering helpful information and answering questions.- Data Management: Update customer information in our database accurately after every interaction to maintain records.- Reporting: Provide regular reports on call outcomes, customer interactions, and feedback received.Required Skills and Expectations:You should be comfortable speaking on the phone and possess strong communication skills. A friendly and professional demeanor is essential to establish a good rapport with customers. Basic computer skills are necessary for updating records and using calling software. We expect candidates to be self-motivated, have a positive attitude, and be able to work independently from home. Being a good listener will help you understand customer needs better, contributing to effective solutions and sales. Flexibility in working hours is also essential, as you may need to adjust based on customer availability.

Job Description: Customer Care Executive (Voice & Sales Process)We are seeking Customer Care Executives to join our dynamic team for both Voice and Sales processes. As a Customer Care Executive, you will handle incoming calls, address customer inquiries, provide information about our products/services, and promote sales through effective communication. Fluency in English is mandatory, along with proficiency in any one of the following languages: Hindi, Marathi, Tamil, Telugu, Malayalam, or Kannada.Qualifications:- Minimum educational qualification: 12th pass.- Age between 18 to 30 years.- Strong verbal and written communication skills in English and one regional language.- Ability to empathize with customers and resolve their queries efficiently.- Prior experience in customer service or sales will be advantageous.Responsibilities:- Manage and resolve customer complaints.- Achieve sales targets and goals set by the company.- Maintain customer satisfaction through excellent service.Salary and Benefits:- Salary range: INR 15,000 to 18,000 per month.- Incentives based on performance.- Comprehensive training and growth opportunities.Join our team and embark on a fulfilling career in customer care and sales. Apply now to make a difference in customer satisfaction and business growth!

We are looking for a dedicated Telecaller Staff to join our team in R. T. Nagar. In this full-time role, you will engage with customers over the phone, offering assistance and information about our services.Key Responsibilities:- Make Outbound Calls: Reach out to potential and existing customers to discuss their needs and answer any questions they might have.- Provide Information: Clearly explain our products and services to customers, ensuring they understand the benefits and features.- Record Customer Feedback: Document customer responses and feedback accurately, helping us improve our services and customer experience.- Schedule Appointments: Arrange meetings or calls with sales representatives for interested customers, ensuring a smooth transition in the sales process.- Maintain Customer Records: Update and keep customer information in our database current and accurate for follow-up actions.Required Skills and Expectations:- Strong Communication Skills: You should have a good command of language and be able to express information clearly and effectively over the phone.- Active Listening: Listen carefully to customer needs and concerns to provide appropriate solutions.- Basic Computer Skills: Familiarity with operating computers and basic knowledge of software applications to maintain customer records.- Positive Attitude: A friendly and enthusiastic demeanor is essential to build rapport with customers.- Team Player: Ability to work well with others, contributing to a collaborative team environment. If you are a proactive individual with a passion for customer service, we encourage you to apply!

We are looking for a Customer Care Executive to join our team in Bangalore. The ideal candidate will have a positive attitude and strong communication skills to assist our customers effectively. This role requires working full-time in the office.Key Responsibilities:- Respond to Customer Inquiries: Handle customer questions and concerns via phone, email, or chat, providing accurate information in a friendly manner.- Resolve Issues: Identify and resolve customer problems by following established procedures, ensuring a smooth experience for the customer.- Document Interactions: Keep detailed records of customer interactions and transactions, aiding in follow-up and improving service quality.- Provide Product Information: Educate customers about our products and services, helping them make informed decisions and enhancing their overall experience.- Maintain Customer Relationships: Build and maintain trust with customers, ensuring they feel valued and enhancing customer loyalty.Required Skills and Expectations:- Communication Skills: Strong verbal and written communication skills are essential to engage with customers clearly and effectively.- Problem-Solving Ability: Must be able to think quickly and come up with effective solutions to customer issues.- Attention to Detail: A keen eye for detail helps in accurately documenting customer interactions and ensuring no information is overlooked.- Team Player: Ability to work collaboratively with colleagues to resolve customer issues and improve service delivery.- Adaptability: Willingness to learn and adapt to changing customer service practices and company policies. This position is suitable for candidates with 0 to 3 years of experience who have completed at least their 12th grade education.

Immediate Hirings for Customer Support Skills: Excellent English + HindiQualification: Graduation

As a Customer Care Executive in Bangalore, you will play a vital role in ensuring customer satisfaction and providing support. Your main responsibilities will include:- Responding to Customer Inquiries: You'll handle incoming calls, emails, and messages from customers, addressing their questions and concerns promptly and accurately.- Providing Product Information: You will offer detailed information about our products and services, helping customers make informed decisions and enhancing their experience.- Resolving Complaints: Its essential to listen to customer complaints carefully and resolve issues efficiently. You will need to work closely with other departments to ensure customer satisfaction.- Maintaining Customer Records: You will be responsible for accurately documenting customer interactions and feedback in our system, which helps improve services.- Upselling and Cross-Selling: Occasionally, you may need to recommend additional products or services based on customer needs, contributing to overall sales goals.To succeed in this role, you should possess the following skills:- Excellent Communication Skills: You must have strong verbal and written communication abilities to convey information clearly to customers.- Problem-Solving Skills: You should be able to think critically and address issues efficiently to ensure customer satisfaction.- Basic Computer Skills: Proficiency in using computers and familiarity with common software applications is needed for record-keeping and communication.- Customer-Oriented Attitude: A friendly and professional demeanor is essential, as you will be the face of the company to our customers.Candidates with 0 to 1 year of experience and a minimum education level of 12th pass are encouraged to apply.

We are looking for a Customer Care Executive to join our team in Bangalore. This position is ideal for individuals who are passionate about helping customers and possess excellent communication skills. Key Responsibilities:- Assist Customers: Provide support to customers by answering inquiries, resolving issues, and providing information about products and services, ensuring a positive customer experience.- Manage Documentation: Maintain accurate records of customer interactions and transactions, documenting inquiries and resolutions to facilitate seamless follow-up.- Collaborate with Teams: Work closely with various departments to address customer complaints and feedback, ensuring consistent and high-quality service.- Follow-up on Issues: Regularly check in with customers to ensure their issues have been resolved to their satisfaction, demonstrating commitment to customer care.- Stay Informed: Keep updated on product changes and service enhancements to provide accurate information and support to customers.Required Skills and Expectations:- Strong verbal and written communication skills are essential for interacting effectively with customers and team members.- A customer-focused attitude is crucial to enhance customer satisfaction and loyalty.- Basic problem-solving abilities to identify issues and find appropriate solutions quickly.- Ability to work well under pressure and manage multiple tasks in a fast-paced environment.- Proficient in using computers and familiar with common software applications for customer relationship management.We welcome candidates who are eager to learn and grow in the field of customer service, even if they have little to no prior experience.

As a Customer Support Executive based in Bangalore, you will play a crucial role in ensuring customer satisfaction and handling queries effectively. This is a full-time position suitable for candidates with 0 to 6 years of experience, and a minimum educational requirement of a 10th pass.Key Responsibilities:- Handle Customer Inquiries: You will respond to customer questions and concerns through various communication channels such as phone, email, or chat, ensuring prompt and accurate assistance.- Resolve Issues: Your role will involve troubleshooting customer problems and providing solutions or escalating them to the appropriate department when necessary.- Maintain Customer Records: It is essential to document customer interactions and update their information in our system to keep accurate records.- Provide Product Information: You will inform customers about products and services, helping them make informed decisions and enhancing their overall experience.- Follow-Up with Customers: After resolving issues or providing assistance, you will follow up to ensure customer satisfaction and gather feedback for service improvement.Required Skills and Expectations:Candidates should possess excellent communication skills to effectively interact with customers. A friendly and patient attitude is essential for addressing concerns. Basic computer skills for data entry and software navigation are necessary. You should be a quick learner, able to understand product features and services easily. Problem-solving skills are important to provide efficient solutions. Finally, a commitment to teamwork and collaboration is expected to support your colleagues and contribute to a positive work environment.

Taking/Handling Inbound Customer calls, Outbound calls, Emails2. Listening to and understanding the customers requirements3. Provide product / service details & benefits to Customers4. Providing end to end solutions to the customer 5. Asking the correct questions probing and prompting the customer wherever required6. Timely and accurate capturing all the information given by the customer 7. Timely follow up with as per Escalation matrix till closure8. Staying current with knowledge of products/ processes & services 9. Ensure full adherence to all the quality parameters and SOP10. Cooperate with other Team members, SMEs and Team Leaders.11. Ensure 100% adherence to schedule12. Escalating the call to the team leader / manager, wherever desirable13. Handling irate / demanding customers where necessary, in a tactical manner

Role OverviewAs a Customer Support Executive, you will be the voice of Esyconnect.in. Your mission is to bridge the gap between job seekers and employers in Varanasi, ensuring a seamless experience on our portal. You-ll handle inquiries, resolve issues, and help users navigate our platform with ease.Key ResponsibilitiesUser Assistance: Respond to queries from job seekers and employers via phone, email, and chat.Onboarding: Guide new users through the registration and profile-building process on Esyconnect.in.Issue Resolution: Troubleshoot basic technical issues or account discrepancies efficiently.Feedback Loop: Collect user feedback to help our dev team improve the portal's features.Database Management: Maintain accurate records of customer interactions in our CRM.RequirementsCommunication: Fluent in Hindi and English (local dialect knowledge is a plus).Empathy: A patient, customer-first mindset with strong problem-solving skills.Tech-Savvy: Comfortable using web-based portals, Google Workspace, and basic CRM tools.Experience: 0-2 years in customer service (Freshers are welcome!).Apply on Esyconnect.in

As a Telecalling Executive in Nagarbhavi, Bangalore, you will be responsible for making outbound calls to potential customers to promote products or services. You will also handle incoming calls to address customer inquiries and resolve issues.Key Responsibilities:- Make outbound calls to prospective customers to generate leads or sales.- Handle incoming calls from customers to address inquiries, provide information, and resolve issues.- Maintain a database of customer information and interactions for follow-up purposes.- Meet daily call targets set by the supervisor.Required Skills and Expectations:- Excellent communication skills and a pleasant phone manner.- Ability to effectively persuade and influence customers.- Strong listening skills to understand customer needs.- Basic computer skills to update customer information and generate reports.- Ability to work independently and in a team environment.- Willingness to learn and adapt to new techniques and strategies in telecalling.