Computer Operator 12th Pass Jobs in Secunderabad

We are looking for a dedicated Voice Process Executive to join our team in Secunderabad. This role is suitable for fresh graduates and those with limited experience. As a Voice Process Executive, you will play a crucial role in customer interactions, providing assistance and ensuring customer satisfaction.**Key Responsibilities:**- **Customer Interaction:** Engage with customers through phone calls, addressing their queries and providing accurate information about our products and services.- **Issue Resolution:** Listen carefully to customer concerns and problems, working to resolve them efficiently and ensuring a positive experience.- **Database Management:** Maintain accurate records of customer interactions and update information in the companys database to facilitate smooth communication.- **Follow-Up Calls:** Make follow-up calls to ensure customers are satisfied with the solutions provided and to gather feedback for improvement.- **Team Collaboration:** Work closely with other team members to improve service delivery and share best practices.**Required Skills and Expectations:**Candidates should have completed their 12th grade and possess strong verbal communication skills with a clear and pleasant speaking voice. A good understanding of basic computer operations is necessary for managing databases. Applicants should be able to work in a fast-paced environment, demonstrating excellent problem-solving abilities and a proactive approach to customer service. Punctuality and a professional attitude are essential, as this is a full-time role based in the office. Being a team player who is willing to learn and grow is highly valued.

Responsibilities:1. Operate computer systems and peripheral equipment to process data efficiently2. Enter data accurately into computer databases and systems3. Perform regular data backups and ensure data security and integrity4. Maintain records of computer operations and system performance5. Troubleshoot and resolve technical issues with computer hardware and software6. Generate reports and analyze data as required7. Provide support to other team members on computer-related tasks

As a Back Office Executive, your responsibilities will include:1. Performing data entry tasks accurately and efficiently.2. Ensuring smooth and efficient operations within the back office.3. Handling administrative tasks such as filing, copying, and organizing documents.4. Coordinating with other team members to ensure timely completion of tasks.5. Maintaining and updating records and databases.6. Handling basic computer operations such as scanning, printing, and emailing.