Openings For Collection Agent || Freshers & Experienced

We are seeking a motivated Collection Executive to join our team in Kapashera, Delhi. This position is ideal for individuals eager to begin their career in collections and customer service.

As a Collection Executive, you will be responsible for reaching out to customers to ensure timely payment of outstanding debts. Your primary goal will be to maintain positive relationships while effectively collecting payments.

Key responsibilities include:

1. **Customer Communication**: Initiate contact with customers via phone or email to remind them of overdue payments and assist them in resolving any issues regarding their accounts.

2. **Payment Collection**: Process and track payments while ensuring accuracy in the data entered into the system. You will be expected to follow up consistently with customers who have missed payment deadlines.

3. **Account Management**: Maintain detailed records of customer interactions and payment statuses in the database to facilitate smooth collections.

4. **Customer Service**: Address and resolve customer inquiries or disputes related to their accounts, ensuring a professional and helpful approach.

Required skills and expectations include:

- Strong communication skills in Hindi and English, both verbal and written, to effectively interact with clients.

- Basic computer skills to manage databases and spreadsheets.

- Capability to work independently and handle multiple tasks efficiently.

- A positive attitude and eagerness to learn are essential, as candidates with 0-6 years of experience are welcome to apply.

- High school diploma (12th pass) is required.

Join us to develop your career in collections and enhance your skills in customer service!

• Experience

  0 - 6 Years

• No. of Openings

  900

• Education

  12th Pass

• Role

  Collection Executive

• Industry Type

  Accounting / Finance

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office