Debt Recovery (1-7 Years)

As a Debt Manager, you will play a crucial role in managing and overseeing the company's debt collection processes. You will be responsible for ensuring timely collections and maintaining positive relationships with customers.

**Key Responsibilities:**

- **Manage Debt Collection:** Oversee the collection of outstanding debts by contacting clients through calls and emails to ensure payments are made on time.

- **Customer Communication:** Serve as the main point of contact for customers regarding their debts, answering questions, and resolving any disputes professionally.

- **Record Keeping:** Maintain accurate and up-to-date records of all debt accounts and transactions, ensuring all information is correctly documented.

- **Reporting:** Prepare regular reports on account statuses and collection activities to inform management about performance and areas needing attention.

- **Analyze Payment Patterns:** Observe and analyze trends in customer payment behaviors to develop strategies that improve collection rates.

- **Team Collaboration:** Work closely with other departments, such as customer service, to address any issues that may impact debt collection.

Required skills and expectations include:

- Strong communication skills, both verbal and written, to interact effectively with clients and team members.

- Good problem-solving abilities to handle and resolve disputes with customers.

- Basic math skills to accurately process payments and understand financial transactions.

- Attention to detail to ensure the accuracy of records and reports.

- Ability to handle pressure and meet deadlines in a fast-paced environment.

- A positive attitude and willingness to learn, as you will be working in a dynamic team setting.

Candidates with 1 to 7 years of experience in debt management or a related field will be preferred.

• Experience

  1 - 7 Years

• No. of Openings

  10

• Education

  10th Pass

• Role

  Debt Recovery Manager

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  Metro pillar no 789 Dwarka More Ch.Hari Ram Tower 3rd Floor Delhi 110059