Collections Recovery Job Vacancies in Delhi NCR

Currently we are urgently hiring for Experienced Non-Dra & DRA Tele-callers for different domestic Banking/ NBFC Collection Calling process in our Organization.Roles & Responsibility:-1) Handle Inbound and make Outbound Calls. 2) Maintain relationships with customers by providing support and right information.3) Maintain quality service by establishing and enforcing organization standards.4) Talk to customers and Follow-up the Leads converting the leads into loan EMI payment.5) Ability to explain and convince customer on calls.

Team Leader - Collections Fairdebt Solutions Pvt. Ltd. Location: Noida sector 3 Experience: 2-3 Years in Tele-Collections Team: Manage 15-25 Collection Executives Salary: Up to 30,000 CTC + Performance KPI Job Type: Full-time On-siteKey Responsibilities:Manage team productivity, calls & daily targetsAchieve loan recovery targetsMonitor PTP and conversionConduct huddles, call audits & barge-insHandle escalated customer calls & settlementsEnsure RBI-compliant and ethical collection practicesMaintain daily recovery reports in MS ExcelRequirements: Team Leadership & Negotiation Skills Loan Recovery / Fintech / NBFC experience Good knowledge of PTP, buckets & settlements MS Excel & Dialer knowledge Hindi & English communication skills Contact person - HR SHASHANKShare your resume on 6262521435

Ganpati Associates is a financial services organization specializing in loan collection and recovery services. We work with leading banks and NBFCs for Personal Loan and Business Loan collections. With 4 branches in Delhi - Janakpuri, Laxmi Nagar, Preet Vihar, and Naraina Vihar - We have a growing portfolio and client base. We emphasize transparent processes, professional service, and ethical recovery practices. We offer a fast-paced work environment that supports learning, performance, and long-term career growth.Role Description:This is a full-time, on-site role at our Naraina Vihar, Delhi location for the Loan Collection Department. The role involves contacting customers via phone and field visits to remind and negotiate repayment of outstanding Personal Loans and Business Loans.The candidate will be responsible for maintaining accurate records of customer interactions, updating payment status in internal systems, handling cash collection where required, and ensuring proper documentation as per company policy. Daily tasks include resolving customer queries related to loan accounts, coordinating with the finance team for discrepancies, and preparing daily collection reports. The position requires strict adherence to regulatory and company guidelines while maintaining respectful and professional communication with customers.Qualifications: Strong skills in Debt Collection and Cash Collection with knowledge of structured recovery processes.Excellent Communication, Negotiation, and Customer Service skills.Basic knowledge of Finance, loan terms, payment schedules, and account reconciliation.Proficiency in maintaining records, using MS Excel / Google Sheets and collection software.Attention to detail, high integrity in handling cash and data, and ability to achieve collection targets within timelines.Prior experience in Personal Loan / Business Loan Collection, Banking, or NBFC sector will be preferred.Minimum High School Diploma; a degree in Commerce, Business, or a related field is an advantage.Must be comfortable working on-site in Naraina Vihar, Delhi and for field collection work.

We are looking for a Recovery Agent to join our team in Noida Sector 4. This is a full-time position ideal for individuals with 0 to 2 years of experience, and candidates should have completed at least the 10th grade.As a Recovery Agent, your primary role will be to assist in the collection of outstanding debts. You will communicate with clients to negotiate payment plans and resolve any issues related to their accounts.Key Responsibilities:1. Contact Debtors: Reach out to customers who have overdue payments through phone calls, emails, or in-person visits to discuss their outstanding balances.2. Negotiate Payments: Work with clients to set up manageable payment plans that suit both their needs and the company's requirements.3. Maintain Records: Accurately document all communications and agreements made with debtors in the company's system.4. Follow-up: Regularly follow up with clients to ensure payments are made on time and maintain an open line of communication to address any concerns.Required Skills and Expectations:Candidates should have strong communication skills to interact professionally with customers. A polite manner and patience are crucial, as some clients may be in stressful situations. You should be organized and detail-oriented to handle multiple accounts effectively. Basic computer skills are necessary to maintain records accurately. A positive attitude and willingness to learn will help you succeed in this role.

We are seeking a dedicated Collection Executive to join our team in Gurgaon Sector 18. This role involves ensuring timely collection of payments. The ideal candidate will have excellent communication skills and a proactive attitude toward achieving collection targets.Key Responsibilities:1. Customer Communication: Reach out to customers via phone, email, or in person to remind them of outstanding payments and resolve any disputes or queries related to their accounts.2. Record Keeping: Keep detailed records of interactions with customers, including payment plans, commitments, and follow-up actions taken.3. Reporting: Prepare and submit regular reports on outstanding collections and account statuses to the management team, providing insights on trends and potential issues.4. Collaboration: Work closely with other departments, such as sales and customer service, to address any concerns that may affect payment collection processes.Required Skills and Expectations:Candidates should possess a minimum of 1 year of experience in a similar role and must have completed at least 12th grade. Strong verbal and written communication skills are essential for effective customer interaction. A good understanding of basic financial principles and computer proficiency are also necessary. The ability to work independently, manage time efficiently, and handle multiple accounts simultaneously will be crucial for success in this role.

Key Responsibilities:business clients (B2B) to collect overdue payments.Follow up on outstanding invoices through Calling and coordination with internal teams.Build and maintain strong relationships with clients to ensure smooth collections.Negotiate payment plans and settlements in line with company policies.Track and update collection status in the system on a daily basis.Handle disputes and escalate unresolved issues to the management.Ensure adherence to legal and compliance guidelines during collections.Meet monthly collection targets and performance benchmarks.Coordinate with sales and accounts teams for reconciliation.Key Requirements:Education: Graduate (any discipline)Experience: 6 month 3 years Strong negotiation and communication skillsAbility to handle difficult conversations professionallyBasic understanding of finance and invoicingSkills Required:Negotiation & persuasionRelationship managementProblem-solving attitudeTime managementBasic computer knowledge (Excel / CRM tools)Key Performance Indicators (KPIs):Collection target achievementReduction in overdue accountsClient satisfaction & retention

Monitor accounts to identify outstanding debts. Having experience in Paydays. Investigate historical data for each debt or billFind and contact clients to ask about their overdue paymentsTake actions to encourage timely debt paymentsProcess payments and refundsResolve billing and customer credit issuesUpdate account status records and collection effortsReport on collection activity and accounts receivable status

We are looking for a dedicated Collection Executive to join our team in Gurgaon. The ideal candidate will have 1 to 2 years of experience in collections and a minimum educational qualification of 12th pass. Key Responsibilities:- Conduct Outreach for Collections: Contact clients via phone and email to remind them of outstanding payments and resolve any disputes related to billing.- Maintain Accurate Records: Keep detailed notes of all communication with clients and update payment statuses in the company database to ensure information is current.- Follow Up on Payment Promises: Monitor promised payment dates and follow up with clients to ensure they meet their commitments.- Negotiate Payment Plans: Work with clients who are having difficulty making payments to create realistic payment plans that benefit both parties.- Report on Collection Activities: Prepare and submit weekly and monthly reports on collection efforts and payment statuses to management.To succeed in this role, candidates should possess strong communication skills, both verbal and written, to effectively interact with clients. Attention to detail is important for maintaining accurate records and understanding complex billing issues. A good understanding of collection procedures and practices is necessary, along with the ability to negotiate and work under pressure. Candidates should be goal-oriented, self-motivated, and able to work independently in an office environment.

Position Title: Collection Executive Department: Debt Recovery / Collections Minimum Qualification: 10th Pass (High School)

We are seeking a motivated Collection Executive to join our team in Kapashera, Delhi. This position is ideal for individuals eager to begin their career in collections and customer service. As a Collection Executive, you will be responsible for reaching out to customers to ensure timely payment of outstanding debts. Your primary goal will be to maintain positive relationships while effectively collecting payments.Key responsibilities include:1. Customer Communication: Initiate contact with customers via phone or email to remind them of overdue payments and assist them in resolving any issues regarding their accounts.2. Payment Collection: Process and track payments while ensuring accuracy in the data entered into the system. You will be expected to follow up consistently with customers who have missed payment deadlines.3. Account Management: Maintain detailed records of customer interactions and payment statuses in the database to facilitate smooth collections.4. Customer Service: Address and resolve customer inquiries or disputes related to their accounts, ensuring a professional and helpful approach.Required skills and expectations include:- Strong communication skills in Hindi and English, both verbal and written, to effectively interact with clients.- Basic computer skills to manage databases and spreadsheets.- Capability to work independently and handle multiple tasks efficiently.- A positive attitude and eagerness to learn are essential, as candidates with 0-6 years of experience are welcome to apply.- High school diploma (12th pass) is required. Join us to develop your career in collections and enhance your skills in customer service!

We are looking for a motivated and detail-oriented Collection Agent to join our team in Uttam Nagar, Delhi. This role is ideal for females with 0 to 6 years of experience who have completed their 12th grade and are ready to work in an office environment.As a Collection Agent, you will be responsible for contacting clients to collect overdue payments and ensure outstanding debts are settled. Your role will involve following up on accounts, negotiating payment plans, and documenting all communication.Key responsibilities include:1. Contacting Clients: You will reach out to individuals or businesses with outstanding payments through calls or emails, reminding them of their due amounts and payment deadlines.2. Negotiation: You will work with clients to discuss and agree on payment options, helping them to fulfill their financial obligations while maintaining a positive relationship.3. Record Keeping: It is essential to maintain accurate records of all communications and payments received. You will use our databases to track progress on collections.4. Reporting: You will provide updates and reports to your supervisor about the status of collections and any challenges you face.To succeed in this role, you should have excellent communication skills, be comfortable with negotiation, and have a good understanding of basic financial concepts. Attention to detail and the ability to work well in a team are also important. A professional demeanor is crucial, as you will be representing our company to clients.

We are looking for a Collection Boy to join our team in Uttam Nagar, Delhi. This role is ideal for individuals who are eager to start their careers in a full-time position. As a Collection Boy, your primary responsibility will be to collect payments and deliver documents to clients. You will interact with customers, ensuring a friendly and professional demeanor at all times. Key responsibilities include:1. Payment Collection: You will be responsible for collecting payments from customers efficiently and accurately. This involves maintaining records of the amounts collected and ensuring timely transfers to the office.2. Document Delivery: You will deliver important documents to our clients as required. This includes ensuring that these documents reach the right people promptly and safely.3. Customer Interaction: Engaging with customers politely and clearly is crucial. You will answer their queries and provide them with necessary information regarding their payments or deliveries.4. Maintaining Records: You will keep accurate records of your daily collections and deliveries. This helps in ensuring transparency and accountability in your work.Required skills and expectations: You should have at least a 10th-grade education. Good communication skills, reliability, and a professional attitude are essential. Basic numerical skills will help in handling cash and maintaining records. Being punctual and responsible in your duties is expected from you at all times.

We are looking for a Collection Agent to join our team in Sector 49. As a Collection Agent, you will be responsible for contacting clients to collect overdue payments and ensure that accounts are up to date. This role requires a professional who is skilled in communication and negotiation.Key Responsibilities:- Contact Clients: Reach out to clients via phone or email to remind them about outstanding payments.- Negotiate Payments: Discuss payment options with clients to help them settle their debts while maintaining a positive relationship.- Maintain Records: Keep accurate records of all communications and payments in the system to track progress effectively.- Resolve Issues: Handle any disputes or issues that clients may have regarding their accounts and work to find a resolution.- Follow Up: Regularly follow up with clients who have not responded to initial contact, ensuring that payment deadlines are met.Required Skills and Expectations:Candidates should have at least one year of experience in a similar role. A minimum education of 12th grade is necessary. Strong communication skills, both verbal and written, are essential for explaining payment terms clearly. You should be good at negotiating and comfortable dealing with difficult conversations. The ability to maintain a positive attitude, even in challenging situations, is important. You must be organized and detail-oriented, ensuring accurate records are kept. The role requires a full-time commitment, and you will need to work from the office.

We are seeking a dedicated Collection Executive to join our team in Mohan Cooperative Industrial Estate, Delhi. This role is essential for managing and enhancing the company

Telecalling, Collection Executive, Collection Recovery, Collection Agent. Required Candidates for Telecalling. It's a Full Time Job Near Dwarka Mor Delhi. Experienced and Freshers are Welcome..........

As a Collection Executive, your main responsibility will be to manage and oversee the collection of outstanding payments from customers. You will play a key role in maintaining healthy cash flow for the company. Key Responsibilities:- Contact Customers: Reach out to customers through phone calls and emails to remind them about overdue payments and provide assistance when needed. Clear communication is essential to maintain a positive relationship.- Manage Accounts: Keep detailed records of collections, payments made, and outstanding amounts. This helps in tracking progress and identifying any recurring issues.- Resolve Disputes: Address any queries or disputes raised by customers regarding their payments. You will need to listen carefully and provide solutions or escalate the issue as necessary.- Follow Up: Regularly follow up with customers who have overdue payments. Consistent communication will help encourage timely payments.- Update Records: Ensure all customer information and payment statuses are accurately updated in the company's database. This aids in better management of accounts receivable.Required Skills and Expectations:Candidates should have completed at least the 12th grade. While previous experience is not mandatory, any relevant experience will be a plus. Strong communication skills are essential, as you will interact regularly with customers. You should possess good organizational skills to manage multiple accounts efficiently. A basic understanding of finance and payment processes will be beneficial. Being persuasive and assertive, yet polite, is crucial for effective collections. Proficiency in using computers and basic software is also expected to perform your duties effectively.

Loan Recovery Agents - Immediate HiringOrganization: Samridh Bharat Cooperative SocietyLocation: Delhi, IndiaJob Type: Full-time Field JobJob OverviewWe are hiring a responsible and target-oriented Loan Recovery Agents to manage and recover outstanding dues from customers. The role involves field visits, customer interaction, and ensuring timely recovery while maintaining positive relationships.Key Responsibilities Follow up with customers for pending loan repayments Visit customers in the field for collection and recovery Negotiate and convince customers for timely payments Maintain accurate records of collections and dues Handle customer queries related to payments Achieve monthly recovery targets Ensure compliance with company policies and legal guidelinesEligibility Criteria Minimum qualification: 12th Pass / Graduate Experience: 1-2 years in loan recovery / collection is must Good communication and convincing skills Willingness to work in field Must know how to ride a bike (field work required) Valid driving license is mustSalary & Benefits 20,000 - 30,000 per month Incentives based on recovery performance Accommodation provided by company Growth opportunitiesWork Schedule 9:30 AM - 5:30 PM Field-based roleHow to ApplyInterested candidates can apply directly or contact HR via call/WhatsApp.About the CompanySamridh Bharat Cooperative Society is a growing cooperative organization focused on financial inclusion, savings schemes, and member support services. We are committed to maintaining transparency, trust, and strong relationships with our customers.

Our company focuses on the field of microcredit services, adhering to the concepts of compliant operation and honest service, and provides convenient and safe financial solutions for individuals and small and micro enterprises. Due to business development needs, we are now openly recruiting several Collection Team Leaders from the society, who will be responsible for leading the collection team to complete the repayment indicators. We sincerely invite aspiring talents to join our team and grow and develop together.Job Responsibilities1. Be responsible for leading the collection team to carry out the collection work of overdue microloan accounts, formulate team collection plans, coordinate the work of team members, and ensure the completion of the repayment indicators assigned by the company;2. Supervise the team's collection process, guide team members to communicate with borrowers through compliant methods (phone calls, text messages, letters, etc.), solve complex problems in the collection process, and ensure that the collection work is legal and compliant;3. Analyze the collection data of the team and individuals, summarize collection experience, optimize collection strategies, and improve the overall repayment efficiency and quality of the team;4. Be responsible for the daily management, training guidance and performance evaluation of team members, build a positive team atmosphere, and enhance team cohesion and professional capabilities;5. Timely update customer account status, accurately record the team's collection work, write team collection work reports, and regularly report work progress to the management;6. Cooperate with relevant departments of the company to handle customer complaints and inquiries, maintain the company's brand image, and assist in improving the company's collection management system.[Job Requirements]1. Possess proficient English listening, speaking, reading, and writing skills, aged between 22 and 40, with a college degree or above, with a preference for majors in finance, management, or related fields;2. Possess at least 2 years of experience in debt collection within the financial industry, including at least 1 year of experience in managing a debt collection team, and be familiar with the debt collection process for small loans as well as relevant laws and regulations;3. Possess excellent team management skills, communication and coordination abilities, and problem-solving abilities, and be able to effectively lead the team to achieve performance targets;4. Possess a strong sense of responsibility and purpose, demonstrate resilience under pressure, and exhibit excellent professional ethics and teamwork spirit;5. Proficient in using office software and collection management systems, with no adverse credit history or criminal recordWorking hours:800 -- 11:00 12:00 -- 17:00 Indian timeWork six days a week with one day off arranged from Monday to Sunday; shift work will be scheduled during holidays based on workload, and holiday wages will be calculated according to national regulationsJob Salary:Basic salary of 45,000 rupees + all kinds of subsidy + Performance bonus

We are looking for a Collection Executive to join our team in Nirman Vihar, Delhi. This role is ideal for a motivated female candidate with 1 to 5 years of experience, who can manage collection processes effectively and professionally. As a Collection Executive, you will be responsible for reaching out to clients to collect outstanding payments. Your key responsibilities will include:1. Contacting Customers: Regularly communicate with customers via phone and email to remind them of overdue payments and resolve any billing issues.2. Maintaining Records: Keep accurate records of all communications and transactions to track payments and document payment plans.3. Negotiating Payments: Work with customers to develop payment arrangements and negotiate settlements for overdue bills.4. Reporting: Prepare weekly and monthly reports on payment statuses and outstanding debts for management review.5. Customer Relations: Ensure a professional and courteous approach in all communications, fostering positive relationships with clients while encouraging timely payments.To excel in this role, you should have strong communication and negotiation skills, a good understanding of the collection process, and the ability to handle difficult conversations with professionalism. Being organized and detail-oriented is essential for tracking payments and documenting interactions accurately. A solid grasp of basic financial concepts will also enhance your effectiveness in this position. We seek a dedicated individual who is ready to contribute to our team in a fast-paced environment.

SPOCTO Solutions private limitedJob Title: Debt Recovery Agent (DRA)Location: Noida, Sector 62 (nearby Electronic City Metro Station and Corenthum Building, 3rd Floor)Shift Timing: 9:30 AM to 6:30 PM (with rotational week off)Job Summary:We are seeking a highly motivated and results-driven Debt Recovery Agent (DRA) to join our team. As a DRA, you will be responsible for recovering debts from clients and ensuring timely payments. If you have good communication and negotiation skills, and are comfortable working in a fast-paced environment, we encourage you to apply for this exciting opportunity.Key Responsibilities:Recover debts from clients through effective communication and negotiationIdentify and resolve issues related to debt recoveryWhy you should join us:Competitive salary as per market standardsRotational week off to ensure work-life balanceOpportunities for growth and professional developmentCollaborative and dynamic work environmentHow To ApplyContact person : Gunshika GoyalContact Number : 92663 05674

Ganpati Associates is a financial services organization specializing in loan collection and recovery services. We work with leading banks and NBFCs for Personal Loan and Business Loan collections. With 4 branches in Delhi - Janakpuri, Laxmi Nagar, Preet Vihar, and Naraina Vihar - we have a growing portfolio and client base. We emphasize transparent processes, professional service, and ethical recovery practices. We offer a fast-paced work environment that supports learning, performance, and long-term career growth.Role Description:This is a full-time, on-site role at our Naraina Vihar, Delhi location for the Loan Collection Department. The role involves contacting customers via phone and field visits to remind and negotiate repayment of outstanding Personal Loans and Business Loans. The candidate will be responsible for maintaining accurate records of customer interactions, updating payment status in internal systems, handling cash collection where required, and ensuring proper documentation as per company policy. Daily tasks include resolving customer queries related to loan accounts, coordinating with the finance team for discrepancies, and preparing daily collection reports. The position requires strict adherence to regulatory and company guidelines while maintaining respectful and professional communication with customers.Qualifications:Strong skills in Debt Collection and Cash Collection with knowledge of structured recovery processes.Excellent Communication, Negotiation, and Customer Service skills.Basic knowledge of Finance, loan terms, payment schedules, and account reconciliation.Proficiency in maintaining records, using MS Excel / Google Sheets and collection software.Attention to detail, high integrity in handling cash and data, and ability to achieve collection targets within timelines.Prior experience in Personal Loan / Business Loan Collection, Banking, or NBFC sector will be preferred.Minimum High School Diploma; a degree in Commerce, Business, or a related field is an advantage.Must be comfortable working on-site in Naraina Vihar, Delhi and for field collection work.

As a Debt Manager, you will play a crucial role in managing and overseeing the company's debt collection processes. You will be responsible for ensuring timely collections and maintaining positive relationships with customers.Key Responsibilities:- Manage Debt Collection: Oversee the collection of outstanding debts by contacting clients through calls and emails to ensure payments are made on time.- Customer Communication: Serve as the main point of contact for customers regarding their debts, answering questions, and resolving any disputes professionally.- Record Keeping: Maintain accurate and up-to-date records of all debt accounts and transactions, ensuring all information is correctly documented.- Reporting: Prepare regular reports on account statuses and collection activities to inform management about performance and areas needing attention.- Analyze Payment Patterns: Observe and analyze trends in customer payment behaviors to develop strategies that improve collection rates.- Team Collaboration: Work closely with other departments, such as customer service, to address any issues that may impact debt collection.Required skills and expectations include:- Strong communication skills, both verbal and written, to interact effectively with clients and team members.- Good problem-solving abilities to handle and resolve disputes with customers.- Basic math skills to accurately process payments and understand financial transactions.- Attention to detail to ensure the accuracy of records and reports.- Ability to handle pressure and meet deadlines in a fast-paced environment.- A positive attitude and willingness to learn, as you will be working in a dynamic team setting. Candidates with 1 to 7 years of experience in debt management or a related field will be preferred.

We are looking for a motivated Collection Executive to join our team in Noida Sector 3. This entry-level position is ideal for recent school graduates who want to start their career in finance and customer service.Key Responsibilities:- Collect Payments: You will contact customers to remind them of overdue payments and follow up on outstanding invoices through phone calls and emails.- Maintain Records: It is essential to keep accurate records of your communications with customers and the status of their payments to ensure all accounts are up-to-date.- Resolve Disputes: You will assist customers in resolving any payment issues, answering their questions clearly and professionally while maintaining a positive company image.- Collaborate with Team: Work closely with other team members to achieve targets and improve collection processes.Required Skills and Expectations:Candidates should have a minimum educational qualification of passing the 10th grade. Strong communication skills in English and Hindi are essential for interacting with clients effectively. We expect a positive attitude, persistence, and the ability to handle rejection while maintaining professionalism. Those who have good organizational skills and attention to detail will excel in this role. A basic understanding of computer systems and the ability to learn new software quickly is necessary. Candidates with 0 to 1 year of experience in customer service or collections are encouraged to apply.

- Proven experience in debt collection or similar financial roles (1 year minimum).- English speaking, Indian language speaking, Strong negotiation and communication skills.- Ability to handle challenging conversations with clients- Proficiency in using Microsoft Office.- Performance-oriented.- Contact clients to collect outstanding debts by phone calls, whatsapp, SMS, email, etc.- Make phone call records on collection system.- Good communication skill and persuasive.

Responsibilities:- Contact clients to collect outstanding debts by phone calls, whatsapp, SM, email, etc.- Make phone call records on collection system.- Good communication skill and persuasive.- Proven experience in debt collection or similar financial roles (1 year minimum).- English speaking, Indian language speaking, Strong negotiation and communication skills.- Ability to handle challenging conversations with clients- Proficiency in using Microsoft Office.- Performance-oriented.