We are looking for a motivated Collection Executive to join our team in Noida Sector 3. This entry-level position is ideal for recent school graduates who want to start their career in finance and customer service.
Key Responsibilities:
- **Collect Payments**: You will contact customers to remind them of overdue payments and follow up on outstanding invoices through phone calls and emails.
- **Maintain Records**: It is essential to keep accurate records of your communications with customers and the status of their payments to ensure all accounts are up-to-date.
- **Resolve Disputes**: You will assist customers in resolving any payment issues, answering their questions clearly and professionally while maintaining a positive company image.
- **Collaborate with Team**: Work closely with other team members to achieve targets and improve collection processes.
Required Skills and Expectations:
Candidates should have a minimum educational qualification of passing the 10th grade. Strong communication skills in English and Hindi are essential for interacting with clients effectively. We expect a positive attitude, persistence, and the ability to handle rejection while maintaining professionalism. Those who have good organizational skills and attention to detail will excel in this role. A basic understanding of computer systems and the ability to learn new software quickly is necessary. Candidates with 0 to 1 year of experience in customer service or collections are encouraged to apply.