Desk Verification Associate (0-2 Years)

Zap Tech Pvt Ltd

about the role:

1. to make outbound cold calls on the debtor list and identify right party contacts ( rpc).

2. assure accurate call dispositions on dialers used for outbound calling to contribute to debtor contact list segregations such as right party contacts, wrong number, callbacks, answering machine etc.

3. perform voice interactions with right-party contact debtors aimed at generating collection-qualified leads.

4. work cross-functionally with the collections team and live transfer or fix appointments of collection-qualified leads for conversion attempts.

5. timely follow-up on collection qualified leads asked for a call back to convert them into a live transfer or an appointment with a collection team.

education:

any graduate or undergraduate

minimum 12th pass

skills:

fluent english verbal communication

questioning & logical reasoning

active listening

public speaking

active reading

salary and benefits:

salary

in hand – rs 16,000 – rs 20,000 /month

benefits

one time meal

cab (within 15 km) or travel allowance (depends on distance)

shift timing and working days:

monday to friday

5:00 pm to 2:00 am

or

12:00 pm to 9:00 pm

• Experience

  0 - 2 Years

• No. of Openings

  10

• Education

  B.A, B.B.A, B.C.A, B.Com, BDS, B.E, LLB

• Role

  Desk Verification Associate

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time (Night Shift)

• Work Location Type

  Work from Office

• Face interview location

  office no 534, 5th floor amanora chambers behind amanora mall, hadapsar 411028