Client Servicing Executive Graduate Jobs in Noida

Job descriptionJob Title: Chat Support ExecutiveCTC : up to 12 K/MonthLocation: NoidaCompany: Enirmaan Tech SolutionJob Type: Full-Time On-siteExperience: 0.6 - 2 Years Freshers welcomeJob Description:Enirmaan Tech Solution is hiring Chat Support Executives to handle customer queries via live chat. The role requires strong written communication, problem-solving skills, and a customer-first attitude.Key Responsibilities:Respond to customer queries via chatProvide accurate information using internal toolsResolve issues or escalate as neededMaintain chat quality and response timeRequirements:Good written EnglishTyping speed: 30 - 35 WPMBasic computer skillsCustomer-focused mindset

Redian Software Global is a leading software development company offering cutting-edge solutions for the banking, finance, insurance, and energy sectors. We are delighted to have delivered 500+ successful projects and 300 global clients. We are headquartered in Noida, India, and have regional offices in the United States, United Kingdom, and Kenya. We are a member of the prestigious NASSCOM and proud partners of the world's leading products: - Salesforce Consulting Partner Odoo Partner Google Workspace Partner Zoho Authorized Partner AWS Network Partner Zuper PartnerJob Profile Business Development Executive Experience 2 years to 4 years Job Location Noida, On-site Business Development Executive Duties And ResponsibilitiesKey Responsibilities:Lead Generation & Prospecting:Identify and research new business opportunities through various channels, including cold calling, email campaigns, social media, and platforms like Upwork and other freelancing portals.Sales & Client Acquisition:Manage the end-to-end sales cycle from prospecting and pitching to closing deals and managing client relationships.Client Relationship Management:Build and maintain strong relationships with existing and potential clients. Address client needs and act as a key point of contact for business development activities.Market Research & Competitive Analysis:Conduct market research to understand industry trends and competitors. Provide feedback to the team on market demand and opportunities.Proposal Creation & Negotiation:Prepare and present customized proposals and solutions for clients. Negotiate terms, pricing, and service level agreements to ensure mutually beneficial agreements.Collaboration:Work closely with internal teams (such as project managers, marketing, and operations) to ensure smooth project delivery and customer satisfaction.Reporting & Analysis:Track sales progress, prepare reports, and meet sales targets and KPIs. Provide regular updates on lead status, opportunities, and closing forecasts to senior management.Skills & Qualifications:Experience: 2 to 4 years in IT sales, business development, or a related role.Sales Platforms: Proven experience with Upwork, Freelancer, and other freelance platforms.Lead Generation: Strong ability to generate quality leads using various methods such as outbound calling, email campaigns, and social selling.Communication Skills: Excellent verbal and written communication skills to interact effectively with clients and internal teams.Negotiation Skills: Proven ability to negotiate contracts and close deals.CRM Tools: Proficiency in CRM software (e.g., Salesforce, HubSpot) to track and manage sales opportunities.Tech-Savvy: A strong understanding of IT solutions and services, with the ability to communicate technical concepts to clients effectively.Time Management: Ability to manage multiple priorities and work in a fast-paced environment.

Role and Responsibilities: Serve as the main point of contact for clients throughout planning and execution.. Build and maintain strong client relationships through clear and effective communication..Collaborate with internal teams (production, design, finance) to meet client requirements..Conduct client meetings to understand their event needs and preferences..Ensure timely project delivery and conduct quality checks..Provide excellent after-sales service to foster client satisfaction..Create a smooth onboarding experience for new clients..Maintain regular communication with clients via calls, emails, and meetings..Address client concerns and identify solutions to enhance product acceptance..Keep accurate records of client interactions and details..Respond to client inquiries promptly and professionally.

Are you passionate about event management and looking to kickstart your career in sales? Join EventAura, a leading event management company, for an exciting 6-month sales internship!Selected intern's day-to-day responsibilities include:1. Assisting in identifying and reaching out to potential clients.2. Participating in sales meetings and presentations.3. Helping in developing and implementing sales strategies.4. Maintaining accurate records of sales activities and client interactions.Benefits:1. Internship completion certificate.2. Opportunity for a full-time job based on performance.3. Gain hands-on experience in the dynamic field of event management.4. Work with a supportive and professional team.5. Enhance your skills and build a strong network in the industry.6. Potential for a full-time position based on your performance.

Job Description:Requirement gathering for web and app development projectsPreparation of necessary docs(BRD, FRD, SOW, RFQ, NDAs, and POC) for the clients requirement.Drafting user stories, wire frames and project plans based on the requirements of the clientUnderstanding the default software/applications products and services of Webkul and its functionalities(at the workflow level) for a personalized explanation of the same to the clients.Handling customers' pre-sales and post-sales queries over various communication mediums like calls/emails/Skype/ helpdesk/ social networking sites.Project assignment and being clients major communication for ongoing projects.Managing project delivery(It covers check of all the SOW points agreed)Assigning the technical queries/issues of clients to the technical departments.Preparing a full User guide(technical doc/content) of the products for Webkuls products, Services, and customers in written and video format as well.Attending international as well as domestic seminars and conferences regarding the promotion of the products with the presentation.Market research of the products.Responsible for new partnerships of the organization, acting as a bridge between the client side and the organization.Full-time office job, No field work.Skills Required for this Job:Knowledge of Web and app end technology.Must have experience in technical project requirement gathering.Must have +1 experience in technical project sales and project handling.Must have experience in doing client meetings(for Tech Sales, requirement gathering, and project management)Good analytical approach for understanding flow and pattern. Also, useful for breaking down clients requirements at a modular level into user stories.Good observation of technical workflow in the app, websites, and software tools.Learning new software tools, platforms, and tech stacks.

The Customer Success Associate (CSA) is a high-energy strategy-focused customer advisor responsible for developing customer relationships that promote retention and loyalty. The CSA will define, develop and execute effective customer adoption and success strategies. The CSA is able to discuss and advise on core functionality & features of the software beyond the fundamentals, and the art of what is possible. The CSA helps customers realize business results by serving as the post-sale conduit for our customers, and also ensures that our engineering teams understand the in-depth feedback through the eyes of our customers.JOB RESPONSIBILITIES Own the complete customer life-cycle of onboarding, adoption, expansion, and renewal. Strive to continually drive faster time to value and improve overall customer satisfaction & reduce churn. Understand customers objectives and how they translate to outcomes. Develop new & improve existing new user guides & documentation of the product features & capabilities. Identify opportunities for up-sell and cross-sell. Bring intelligent product feedback and recommendations from customers back to Product & Tech teams. Conduct ongoing operational reviews and suggest process improvements.

Executive Client ServicingClient ServicingCorporate Business Solutions:-(Only Female Candidate) Preferably from DelhiTo be a part of the client servicing function with the ability to handle a wide portfolio of integrated marketing services including marketing communication, activation and events. Must have prior exposure in an event management company. The candidate must be able to contribute to the analytical and creative thought process in new business, development pitches and ongoing projects. Prepare and make presentations on concepts of benefit to the clients and the organization. The candidate will be required to attend client meetings, map client requirements and oversee execution of projects with creative, production and technical teams to ensure timely and satisfactory project completion. Good Communication & understanding skills in terms of BTL,Events. Develop Content/conceptualize ideas to market clients portfolio including e-mailers, brochures. Target new clients & expanding the existing clientele. Identifying and networking with new accounts, generating business from the existing accounts, achieving profitability & increased sales growth. Mapping key clients requirements, attending/conducting client briefing meets, project planning & coordinating with each team Proactively following up with existing clients to get briefs for activities in timely intervals. Interacted with clients on a day-to-day basis & follow up on client payments. Excellent presentation skills and v good knowledge of making powerful presentations. Should be proficient in written & oral communication. Should be a confident presenter with competence in Microsoft Office. A pleasant personality who is self motivated and driven. Must be able to adhere to strict deadlines with flexible/extended working hours as may be required. Only those with a passion for this field of work need to apply.

Meeting and completing account opening formalities with strict adherence to KYC norms (Field verification Mandatory). Engaging customer with multiple products at the time of account Opening( viz: Mobile banking/Net banking registration /RD- FD activation).

Meeting with Clients virtually or during sales visit. Demonstrating and presenting our Services. Establishing new business. (He should have good client base background and also have sound knowledge to create the new business of IT services) Maintaining accurate record. Attending trade exhibitions, conferences and meeting for new business. Reviewing sales performance. Negotiating contracts and packages. Working monthly and annual targets. Self-motivated and driven by targets. The ability to influence and negotiate with others Strong communication skills (including verbal and written) Should aware of IT services Industry. He should be able to work independently and able to develop/establishing new business in India and as well as from abroad.

Role DescriptionCandidates should have complete understanding of Advertising and Marketing. Should have handled independent assignments, with complete ownership of work. A passion for advertising and marketing, a go-getter approach, strong communication and ability to work proactively is a must.He/she is expected to own and service given set of clients from digital servicing. Provide strategic inputs and thought leadership to clients on the current digital landscape, key changes and plan optimization to maximize campaign performance. Will be responsible for managing the clients and delivering day to day requirements.Skills* Experience in the advertising or marketing industry is a must* Team player with the confidence to take the lead and guide other employees when necessary* Client Services and Client Relations skills* Excellent written skills including the ability to create strategy set-ups and an agency point-of-view* Effective Communication and Customer Service skills* Experience in managing accounts, ensuring customer satisfaction and developing customer retention strategies* Ability to work collaboratively with cross-functional teams to deliver high-quality services to clients* Excellent problem solving skills and ability to work under pressure* Review campaign performance and reporting to clientsWE HAVE MULTIPLE OTHER OPENINGS AS WELL IN OUR ORGANISATION

1.Position holder will be an individual contributor2.Build and manage productive, professional relationships with clients using telephonic and/or video conversations3.Ensure clients are using and deriving benefit from IndiaMART4.Ensure products/services in clients e-catalog are accurately defined5.Prompt resolution of client complaints6.Assist the field sales team in achieving revenue and client retention targets by systematic follow up & time bound closuresDaily 10-12 meaningful telephone/video calls with clients

Will be involved in delivery of the projectsResponsible for on-time delivery of projectsEnsure adherence to PageTraffic's quality standardsCoordinate with other system owners and leadsMonthly ReportingTasks management and timely deliveries

We have an urgent opening for a Sales & Marketing Person, The candidate should be good communication skills in Hindi & English. Experience in B2B corporate sales. Should have a minimum experience of 3 + years in the field of the garment industry. Identifying and researching new business sales and market opportunities in strategic growth sectors Developing generated leads and closing sales Sourcing information for internal telemarketing and mailing resource Creating new business opportunities Identifying the potential clients Contacting the corporate and introducing the product. Closing the deal. Maintaining current clients/Business. Reviving business with old clients. End-to-end sales.Required Candidate profile:1. Preferred candidate should be from the retail, advertising, branding, design, and Garments industry.2. Positive attitude3. Good communication skills4. Proficient in MS Excel5. Goal Oriented

daily 40-45 meaningful calls and video callsindividual contributor roleclient servicingcustomer retention

We are looking for freshers for Digital Marketing profile, Candidate must be Quick learner, Adaptive, Enthusiastic, Good communication skills etc.

Establish, Develop And Maintain Positive Business And Customer Relationships*Expedite The Resolution Of Customer Problems And Complaints To Maximize Satisfaction*Ensuring Regular Contact With Existing Clients To Maintain Our Company's Presence.*Repairing Disengaged Or Fractured Relationships.*Conducting In-Depth Needs Assessments To Better Understand Each Client's Requirements.*Identifying A Range Of Our Offerings That Could Meet The Goals And Values Of Each Client.*Proposing And Deliberating Potential Solutions In Consultation With Clients.*Prompting Clients To Upgrade Their Existing Packages And To Purchase Additional Offerings.*Settling Clients' Concerns In A Swift And Professional Manner.*Achieving Goals Through Regular Follow-Ups

Profile - Branch Relationship ExecutiveQualification - Only Graduate With Good Communication Skill.Salary - 16000/- to 19000/- CTC+Incentive + PF+ESICExperience - 6 Month Required in Any Sales JobGender - Male & Female Can ApplyLocation - Noida, Ghaziabad, HapurDuties & Responsibilities------Typical insurance duties include cold-calling, meeting with new and existing clients, explaining options, matching policies with customers' needs and staying abreast of insurance regulations. You may wish to explore an insurance agent career if you have excellent communication skills and enjoy sales.Note - Charges Apply

Requirement gathering for web and app development projectsPreparation of necessary docs(BRD, FRD, SOW, RFQ, NDAs, and POC) for the client's requirements.Drafting user stories, wireframes and project plans based on the requirements of the clientUnderstanding the default software/applications products and services of Webkul and its functionalities(at the workflow level) for a personalized explanation of the same to the clients.Handling customers' pre-sales and post-sales queries over various communication mediums like calls/emails/Skype/ helpdesk/ social networking sites.Project assignment and being clients major communication for ongoing projects.Managing project delivery(It covers check of all the SOW points agreed)Assigning the technical queries/issues of clients to the technical departments.Preparing a full User guide(technical doc/content) of the products for Webkuls products, Services, and customers in written and video format as well.Attending international as well as domestic seminars and conferences regarding the promotion of the products with the presentation.Market research of the products.Responsible for new partnerships of the organization, acting as a bridge between the client side and the organization.Full-time office job, No field work.Should be Excellent in communication as well as written English.

Create & Manage PR Database Activities - List of Journalists, List of Paid/Free PR sites, PR Release Calendar. Award Submissions - Plan and Submit for Awards. Speaking Engagements for Management - Plan and ensure speaking engagements for Management. Coordinate day to day activities - with Digital Agency for Digital Activities Coordinate day to day activities - with Brand Positioning Agency for Brand Activities Support Other marketing activities within the com