25

Client Servicing Executive Job Vacancies in Gurgaon

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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Gurgaon
Customer Care Customer Service Customer Support Client Solutions Non Voice Process Solving Queries Call Center Chat Support Chat Process BPO
As a Chat Support Executive, you will provide excellent customer service through online chat platforms. You will assist customers by answering their questions and resolving issues promptly and effectively.Key Responsibilities:- **Customer Interaction:** Engage with customers through chat, addressing their inquiries and concerns in a friendly manner. You should listen actively and understand their needs to provide accurate responses.- **Problem Resolution:** Identify customer issues and troubleshoot them efficiently. You may need to guide customers through solutions or escalate complex issues to appropriate teams if necessary.- **Product Knowledge:** Maintain up-to-date knowledge of our products and services. You will need to explain features and benefits clearly to customers, helping them make informed decisions.- **Documentation:** Accurately document interactions with customers using internal systems. This will help in tracking issues and improving service quality based on customer feedback.Required Skills and Expectations:- Strong communication skills, both written and verbal, are essential for conveying information clearly and effectively. You should be able to interact confidently with customers.- Basic computer skills are necessary, including familiarity with chat software and online navigation. A good typing speed will also help in responding to customers promptly.- A positive attitude and a willingness to learn are vital, especially for those with less experience. Teamwork and adaptability will support your success in this role.
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  • 2 - 7 yrs
  • 7.0 Lac/Yr
  • Gurgaon
Business Development Executive Field Sales Lead Generation Market Researcher Software Services Cold Calling Email Face-to-face Meeting CRM Follow-up Sales Strong Communication Skill Client Meeting
Position - Business Development Executive (BDE)Role: Mid-Level Sales & GrowthExperience: 1+ Years in Field Sales or Lead GenerationResponsibilities:* Conduct market research to identify new leads and potential markets.* Software solutions through cold calling, emails, and face-to-face meetings.* Schedule and conduct product demonstrations for prospective clients.* Maintain a healthy CRM pipeline and ensure timely follow-ups.Requirements:* A hunter mindset with a passion for sales.* Strong communication skills in English and Hindi.* Willingness to travel locally for client meetings.Share me your CV at.hrcps9@gmail.com8370014003
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Hiring For Junior Executive- Client Servicing

Digital BanjaraMedia Private Limited

  • 1 - 3 yrs
  • 4.3 Lac/Yr
  • Gurgaon
Client Coordination Client Servicing Attention to Detail Good Communication Skills MS Excel Client Management Creativity
Hiring: Junior Executive - Client ServicingAbout companyDigital Banjara Media Pvt. Ltd. is a creative agency based in Gurgaon, providing services to clients across the globe. We are a single-window solution provider, partnering with our clients across the entire marketing mix, with services in Advertising, Creative Services, Consumer Insights, Brand Consultancy, Brand & Marketing Strategy, Film Making, Content development, Experiential Marketing, Activations, and Digital Marketing. Our team of domain specialists helps our clients devise cross-platform marketing & communication solutions, leveraging our strengths across traditional and cutting-edge communication media. We go above and beyond to provide exemplary creative solutions for all our clients' marketing needs.Job SummaryWe are looking for a Junior Executive- Client Servicing to manage client communication, coordinate with internal creative teams, and ensure the timely delivery of marketing and advertising projects. The candidate should have strong communication skills, multitasking ability, and prior experience working in an advertising/creative agency.Key ResponsibilitiesAssist in managing client accounts to ensure smooth communication and timely execution of deliverables.Support the client servicing team in project planning, coordination, and daily account operations.Clearly communicate client briefs, revisions, and expectations to the design, strategy, and production teams.Coordinate project timelines and ensure all deliverables meet quality standards and brand objectives.Prepare and maintain status reports, meeting notes, and project documentation.Handle client interactions professionally and respond promptly to queries and requests.Conduct quality checks on creative assets before submission to ensure accuracy and consistency.Collaborate with internal departments to resolve project challenges and ensure seamless execution.Provide administrative and scheduling support to facilitate smooth team operationsRequired SkillsExcellent verbal and written communicationStrong coordination & organizational skillsAbility to manage multiple projects simultaneouslyClient handling & stakeholder managementMS Office (Excel, PowerPoint, Word)Knowledge of advertising/marketing workflowsEligibility1-3 years of experience in Client Servicing/Account ManagementMust have worked in an Advertising/Creative/Digital AgencyGraduate (any discipline)Preferred:-Exposure to Adobe Creative SuiteBasic understanding of digital marketing & campaigns
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  • 0 - 2 yrs
  • 3.8 Lac/Yr
  • Gurgaon
Customer Service Client Solutions Solving Queries Chat Support Chat Process BPO Non Voice Process Customer Support Customer Care
COMPANY NAME-VERTEX GROUP OF COMAPNIESWorking days- 6 days workingexperience-06 to 1+yrsalary range-25 to 30 k CTCDesignation: CHAT SUPPORTLOCATION-Gurgaon sec 18phase-4 Udyog Vihar, Harayana(120001)ResponsibilitiesRespond to inquiries: Address customer questions and issues promptly and accurately through live chat platforms.Resolve problems: Troubleshoot and resolve customer problems, ranging from technical issues to order-related concerns.Provide information: Offer detailed information about products and services and help customers use specific features.Manage multiple conversations: Handle several chat conversations at once while maintaining efficiency and professionalism.Document interactions: Maintain detailed and accurate records of all customer interactions and transactions.Escalate issues: Escalate complex or unresolved issues to the appropriate internal teams for further assistance.Ensure customer satisfaction: Follow up with customers to ensure their issues are resolved and strive to exceed their expectations.
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Key Account Executive

People Empowerment Consulting

  • 3 - 5 yrs
  • 4.3 Lac/Yr
  • Gurgaon
Key Accounts Key Client Management Key Relationship Executive Field Sales Field Service
Key Account Executive position Gurgaon location We are seeking a driven, self-motivated Sales Representative to join ourgrowing organization. In this position, you will be responsible for pursuingsales opportunities through traditional channels and by utilizing newtechnology and communication software to reach new prospects. Our idealcandidate has a customer-first mindset and aims to deliver high-qualityservice while increasing the businesss profitability.*Requirements:* 1 Cold call/ Visits as appropriate within the region2. Identify potential clients3. Research and build relationships with new clients4. Understand and meet client needs and requirements.5. Negotiate contracts and close deals.6. Maintain and grow relationships with existing clients.7. Monitor market trends and competitor activity.8. Prepare regular reports and forecasts for management.*9. Should be able to visit markets for new clients (important)**10. 80% travel within the specified region* *Preference:* Experience: 3-5 years outdoor sales experience (own vehicle) Industry: B2B Biz*Salary range: 25- 35 k + benefits**Qualification Minimum:* Education: GraduateTechnical: Windows & MS office
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  • 1 - 3 yrs
  • 3.5 Lac/Yr
  • Gurgaon
Customer Service Customer Support Ecommerce Customer Care Customer Handling Lingerie Cce Solving Queries Fashion Customer Management Client Satisfaction Customer Relationship CSE Customer Complaints
Post: Customer Care Executive - FemaleJob Location: Gurugram / GurgaonCompany Brand: Savvyy (Ladies Inner Wear)WhatsApp/Mobile: 9899546490 Customer Support Order Assistance Product Guidance Issue Resolution CRM ManagementRequired Candidate profile1-3 years of experience in customer service, preferably in e-commerce, fashion, or lingerie retailExcellent communication skills in EnglishEnsure smooth order fulfillment & customer satisfaction
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Freshers For Client Servicing Executive - Gurgaon

EasyFix Handy Solutions India Pvt Ltd

  • 0 - 5 yrs
  • 2.0 Lac/Yr
  • Gurgaon Sector 44
Communication Problem Solving Solving Queries MS Excel Client
Easyfix Handy Solutions India Pvt. Ltd. is seeking a dynamic and customer-focused Client Servicing Executive to join our team at our office in Sector 44, Gurugram. The ideal candidate will have a passion for delivering exceptional customer service, a positive attitude, and the ability to manage and resolve client issues efficiently. This role involves maintaining relationships with clients, ensuring smooth service delivery, and supporting the organization in achieving its business objectives.
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  • 0 - 3 yrs
  • 3.5 Lac/Yr
  • Gurgaon Sector 48
Good Communication Skills Good Negotiation Sales Marketing Client Servicing Client Service
Job DescriptionClient Representative AssociateQualification:- MBA in Sales and MarketingExcellent English Communication + Pleasing PersonalityExperience- Fresher to 02 YearsCTC Salary Budget: - 25K to 30K per monthGender- FemalePosition- 02 Inform customers about product & services Handle inbound & outbound calls Understand customer's need & solve queries1. Calls to the existing clients who had worked in past.2. Maintain the relationship with clients after new clients come in our business so that they will working with us for long term associated.3. Maintain the PPT for represent about company to clients.4. Support to Sales Manager for backend work like email to clients, follow-up with chatting and product presentation to clients.5. This is the Voice and Non Voice (Operation work) worked based job.6. Calls on new lead data and everyday Visit plan for BDE/BDM through scheduled meeting with clients by instrumental use of chat, email and calls process.7. Coordinate with Internal team to meet the clients expectation.8. Generating PI and get approval for further payment Initialization.9. You are the SPOC person for client for future coordination.10. You will Internally work with director or HOD of Sales of the company.11. You should be open for travel with Director and HOD of the head office.12. Make sure you will be self-responsible for below duties. Collecting and analysing customer data Using CRM systems to manage relationships Developing new ways to meet customers needs Handling customer complaints Overseeing the interactions between customers and key team members, such as Customer Service Representatives Creating and executing retention campaigns Developing marketing campaigns to attract new customers Collaborating with sales, marketing, customer service, and operations teams to improve the customer experience
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Jobs by Popular Location

  • 1 - 2 yrs
  • 3.5 Lac/Yr
  • Gurgaon Sector 42
Guest Service Associate Client Servicing
Lead generationCapacity to understand the companys products & servicesAbility to Demonstrate services and product offerings to clients Ability to understand customers needs To find out new market opportunities Planning marketing strategy & feedback Conducting market research Be in touch with existing clients to get feedback on service and understand expectationsGreat leadership skills.Prepare business presentations and proposals
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  • 2 - 3 yrs
  • 4.0 Lac/Yr
  • Gurgaon Sector 74
Client Relationship Management Microsoft PPT Team Coordinator
Answering Customer Inquiries: CSRs respond to customer inquiries and provide accurate information about products or services.Resolving Complaints and Issues: They address customer complaints and issues in a timely and effective manner, aiming to find satisfactory solutions.Assisting with Orders and Returns: CSRs assist customers with placing orders and handling returns.Representing Clients: They may represent their clients in meetings or appointments.Generating Leads: CSRs can also generate sales leads that develop into new customers.Preparing MIS Report : Designing, Developing, and Maintaining MIS Systems,Create and manage Management Information Systems (MIS) to support business operations.Analyze the business requirements of all departments to determine their technology needs.PPT Making; Content Organization:Collaborate with stakeholders to understand presentation requirements.Organize content logically and create a clear flow of information.
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  • 1 - 2 yrs
  • Gurgaon
Negotiation Skills Communication Microsoft Excel Client Servicing Client Service
Client Services Executive :- CupShup is looking for Key Account Executive. You will be responsible for handling the overall requirement, management and meeting expectations for the brands. Right from managing, servicing, reporting, scaling, retaining, etc. One of the most dynamic roles within the organizationResponsibility :- Act as the main point of contact in all matters relating to client concerns and needs- Build and strengthen client relationships to achieve long-term business relationships- Maintain accurate client records, keeping track of any contract updates and renewals- Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met- Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients- Building and managing productively engaged teams with a focus on providing the best experience to the clients.Daily and Weekly Responsibilities :- Take inquiries and requests from clients and address their needs- Stay on top of accounts, making sure they- 're receiving services that are within their budget and meeting their needs- Meet regularly with other members of the team to discuss progress and find new ways to improve business- Generate progress reports to give to clients and higher-ups within the organization- Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly- Plan according to the brief by the client- Proposal, Commercials, Campaign SOP and Report Sharing- Working/Acting a sync between BD and City Operations team- Filling the gap between expectations and deliverables- Discover new mediums and engagementWhat is in it for you?- Opportunity to work with top-notch growing brands and startups- Learning marketing, integrated campaigns, and growth-hacking of brands in different sectors- Become a part of an enthusiastic and fast-growing organization
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Client Service Executive

DigiDocConvergence IT Solutions LLP

  • 1 - 2 yrs
  • 2.0 Lac/Yr
  • Gurgaon
Communication Skills Client Co-Ordinator Client Services Executive Microsoft Excel Walk in
Job Openings for 1 Client Service Executive Job with minimum 1 Year Experience in gurgaon, Communication Skills, Client Co-ordinator, Client Services Executive, Microsoft Excel, having Educational qualification of : Other Bachelor Degree with Good knowledge in Communication Skills, Client Co-Ordinator, Client Services Executive, Microsoft Excel etc.
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • IMT Manesar Gurgaon
MS Office Outlook Microsoft Excel Power Point Presentation Client Service
urgent requirement for Client Service Executive. Have to Communicate with the Clients , Mail Typing, Excel File .
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Client Relationship Executive

Mind Shaper Technologies Pvt Ltd

Customer Relationship Marketing Communication Skills Client Servicing Promotional Events Client Relationship
About the jobWe are looking for a dynamic and ambitious individual with 0-2 Years of experience in client relationship management to join our team. This is a PAN India role and the successful candidate should be willing to travel extensively across the countryAs a Client Relationship Executive, your primary responsibilities will beResponsibilitiesBuilding a strong network of clients and maintaining long term relationships with them through regular communication, meetings and follow upsIdentifying new business opportunities by understanding the clients needs and presenting suitable solutions.Demonstrated ability to prepare proposals and presentations and deliver them to clientsExperience in lead generation ,proposal submission and giving product demos to clientsAbility to work independently to identify potential leads through various methods such as cold calling email campaigns and social media outreach.Desired Candidate ProfileWillingness to travel extensively across India to meet with clients and business partners0-2 Year of experience in client relationship management, lead generation ,proposal submissions and delivering product demos in B2B environmentExcellent communication skills, both written and verbal, with the ability to communicate effectively with clients at all levels of an organization.Strong sales skills with an aptitude for identifying and closing new business opportunitiesBasic knowledge of sales and marketing techniques in developing lead generation strategies
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Client Service Associate

AISMulti Global Services Pvt. Ltd.

Good Communication Microsoft Office
Responding to customer inquiries. Maintaining Client Database with status of each customer, Attending to service request of customer and providing customized service. Maintaining Policy details, sending Policy renewal / payment reminders to client, Keeping track of policy expirations, Talking to employees and helping them with their issues.
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  • 1 - 2 yrs
  • 2.8 Lac/Yr
  • Gurgaon
Social Media Manager Sales Agent Customer Relationship Manager Customer Relation Executive BPO
1. Should have a good sense of styling ( to be able to mix n match jewellery options for shoots on regular basis)2. Should have excellent communication skills in both English and Hindi3.Come up with new ideas for social media4. Market our products well on all social media platforms (Instagram, Facebook, Pinterest, Youtube)
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  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Gurgaon
Communication Client Services Executive Work From Home
Calling the parents who have registeredthemselves for demo sessions Resolving their queries and assisting them withinformation for demo sessions Follow-up calling and maintaining the data base ofthe customers. Working on pre-sales data.
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Customer Representative

Invite Job Consultancy

  • 1 - 5 yrs
  • 9.5 Lac/Yr
  • Gurgaon
Customer Associate Customer Representative Customer Care Customer Support Customer Relationship Client Relationship Customer Service
International Collection Process1. Recent graduate fresher(2020-2021) only can apply.2. Undergraduate with 1 year of international BPO experience can apply.3. Work from office(both side cab)4. 24X7 working environment5. 3 times meals6. Saturday & Sunday will be fixed off.7. Salary fresher- 19K in handExp-27K in hand
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Field Sales Executive

Indiamart Intermesh Ltd

Client Services Executive Client Relationship Executive Direct Sales Executive Sales Agent Sales Executive Field Sales Sales Assistant Sales Advisor Field Sale Executive Field Sales Officer Sales Associate Sales
Position holder will be an individual contributor Build and manage productive, professional relationships with clients Ensure clients are using and deriving benefit from IndiaMART Ensure products/services in clients e-catalog are accurately defined Maximize revenue by upselling other services and achieve fortnightly, monthly client retention and revenue targets Systematic follow-up and time-bound closures Prompt resolution of complaints Daily 4-5 in person meetings (F2F) with clients onsiteCritical Skills of a Suitable Candidate : Application of sales techniques Active listening and understanding the business contexts of clients Good Verbal and written communication Ability to work independently .You Can Apply if you have: 70%+ marks in 10th and 12th B Tech / Graduate with minimum 2 years experience in sales Freshers with a Post Graduate Degree in Managemen
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  • 0 - 1 yrs
  • 3.3 Lac/Yr
  • Gurgaon Sector 18
Outbound Calling Direct Sales Lead Generation Problem Solving Cold Calling Negotiation Skills Inside Sales Sales Process Upselling Sales Client Servicing Customer Relationship Pressure Handling Customer Communication Client Management Inside Sales Executive Inside Sales Associate Inside Sales Representative Agency Sales
COMPANY NAME-VAANI INFOSYSTEMS PVT LTDProcess name-economic timesWebsite- https://www.economist.com/Working days- 6 days workingexperience-0 to 1+yrsalary range-20 to 25kDesignation: Business Devlopment Executive Profile-(upselling)LOCATION-Gurgaon sec 18phase-4 Udyog Vihar, Harayana(120001)Responsibilities1. Handling Outbond calls ,you will be responsible for new & existing subscriptions,pricing,products & information.2. Follow up with the clients related issue with payments and new subscription3. Following up the leads on daily basis.4. Follow approved workflows while responding to customer inquiries.5. Ensure high customer satisfaction.6. Coordinate with new & old clients & customer for follow-ups7. Converted leads from free subscription to paid subscription.Attributes:1. good verbal communication 2. Ability to work in a high demanding environment Experience: 1. 06 to -1 years of experienceQualification: 12* to Any Graduate
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Sales B2B Sales B2B Sales Executive Export Import Business Owner Offer Import Client Relationships Logistics Operations Logistics Executive Field Sales Executive B2c Sales
Sales Executive Import/Export Services MCPSLocation: Sector 37C (Office) & Sector 51 (Warehouse), GurgaonResponsibilities:Visit business owners to identify requirements for materials/containers.Offer import solutions from China and other countries.Build strong client relationships and achieve sales targets.Coordinate with internal teams for smooth order execution.Requirements:25 years B2B sales experience (import/export/logistics/trading preferred).Strong communication & negotiation skills.Two-wheeler mandatory (petrol allowance provide
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  • 1 - 5 yrs
  • 6.0 Lac/Yr
  • Gurgaon
Inside Sales Executive Business Development Sales Client Service-driven After-sales Service Customer Support Walk in
Job Responsibilities for Sales:1) Essentially a Sales / BD role where the incumbent is supposed to cater to direct queries that cometo us from various sources.2) Responsible for after-sales service for the clients addressed as a query.3) Generate new leads and help expand business PAN India Desired background.4) 1-10 years of experience in a sales & client service-driven organization.5) hotel sales/hospitality sales background will be preferred.6) Well-groomed with good communication skills.7) Strong understanding of sales as a skill & good attitude.8) High on service orientation.
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  • 1 - 6 yrs
  • 4.3 Lac/Yr
  • Gurgaon
Customer Support CRM Executive MIS Reporting Client Coordinator Clinet Handling Customer Service Walk in
Requirements:Good Communication and presentation skillsGood knowledge of MS Office (Powerpoint, Excel etc.)Keen interest in LogisticsWilling to Learn and implementAttitude to explore new thingsWilling to give commitment and should be flexible.Roles and responsibilities:Coordinating with customer and handling their queries regarding any issuesExcellent with coordination & problem solving, providing timely solutionHandling client escalations and closuresChecking MIS Report on daily basis and sharing the same with customer.To Ensure all shipments to be picked up and connected from origin as per defined TATGeneration of required documents for Transportation i.e LR, GP, Ewaybill etc.Generation of Invoices for the allotted customers and on time submissionTimely payment collectionCoordinating with WH for the daily System entries and transactionsCoordinating with the WHs for the stock reconciliation as per scheduleShould be focused on customer satisfaction.Maintaining the MOM along with actions plan for improvementCustomer centric approach & Positive Attitude.
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