Client Servicing Executive Graduate Fresher Jobs in Noida

Redian Software Global is a leading software development company offering cutting-edge solutions for the banking, finance, insurance, and energy sectors. We are delighted to have delivered 500+ successful projects and 300 global clients. We are headquartered in Noida, India, and have regional offices in the United States, United Kingdom, and Kenya. We are a member of the prestigious NASSCOM and proud partners of the world's leading products: - Salesforce Consulting Partner Odoo Partner Google Workspace Partner Zoho Authorized Partner AWS Network Partner Zuper PartnerJob Profile Business Development Executive Experience 2 years to 4 years Job Location Noida, On-site Business Development Executive Duties And ResponsibilitiesKey Responsibilities:Lead Generation & Prospecting:Identify and research new business opportunities through various channels, including cold calling, email campaigns, social media, and platforms like Upwork and other freelancing portals.Sales & Client Acquisition:Manage the end-to-end sales cycle from prospecting and pitching to closing deals and managing client relationships.Client Relationship Management:Build and maintain strong relationships with existing and potential clients. Address client needs and act as a key point of contact for business development activities.Market Research & Competitive Analysis:Conduct market research to understand industry trends and competitors. Provide feedback to the team on market demand and opportunities.Proposal Creation & Negotiation:Prepare and present customized proposals and solutions for clients. Negotiate terms, pricing, and service level agreements to ensure mutually beneficial agreements.Collaboration:Work closely with internal teams (such as project managers, marketing, and operations) to ensure smooth project delivery and customer satisfaction.Reporting & Analysis:Track sales progress, prepare reports, and meet sales targets and KPIs. Provide regular updates on lead status, opportunities, and closing forecasts to senior management.Skills & Qualifications:Experience: 2 to 4 years in IT sales, business development, or a related role.Sales Platforms: Proven experience with Upwork, Freelancer, and other freelance platforms.Lead Generation: Strong ability to generate quality leads using various methods such as outbound calling, email campaigns, and social selling.Communication Skills: Excellent verbal and written communication skills to interact effectively with clients and internal teams.Negotiation Skills: Proven ability to negotiate contracts and close deals.CRM Tools: Proficiency in CRM software (e.g., Salesforce, HubSpot) to track and manage sales opportunities.Tech-Savvy: A strong understanding of IT solutions and services, with the ability to communicate technical concepts to clients effectively.Time Management: Ability to manage multiple priorities and work in a fast-paced environment.

Job Description:Requirement gathering for web and app development projectsPreparation of necessary docs(BRD, FRD, SOW, RFQ, NDAs, and POC) for the clients requirement.Drafting user stories, wire frames and project plans based on the requirements of the clientUnderstanding the default software/applications products and services of Webkul and its functionalities(at the workflow level) for a personalized explanation of the same to the clients.Handling customers' pre-sales and post-sales queries over various communication mediums like calls/emails/Skype/ helpdesk/ social networking sites.Project assignment and being clients major communication for ongoing projects.Managing project delivery(It covers check of all the SOW points agreed)Assigning the technical queries/issues of clients to the technical departments.Preparing a full User guide(technical doc/content) of the products for Webkuls products, Services, and customers in written and video format as well.Attending international as well as domestic seminars and conferences regarding the promotion of the products with the presentation.Market research of the products.Responsible for new partnerships of the organization, acting as a bridge between the client side and the organization.Full-time office job, No field work.Skills Required for this Job:Knowledge of Web and app end technology.Must have experience in technical project requirement gathering.Must have +1 experience in technical project sales and project handling.Must have experience in doing client meetings(for Tech Sales, requirement gathering, and project management)Good analytical approach for understanding flow and pattern. Also, useful for breaking down clients requirements at a modular level into user stories.Good observation of technical workflow in the app, websites, and software tools.Learning new software tools, platforms, and tech stacks.

The Customer Success Associate (CSA) is a high-energy strategy-focused customer advisor responsible for developing customer relationships that promote retention and loyalty. The CSA will define, develop and execute effective customer adoption and success strategies. The CSA is able to discuss and advise on core functionality & features of the software beyond the fundamentals, and the art of what is possible. The CSA helps customers realize business results by serving as the post-sale conduit for our customers, and also ensures that our engineering teams understand the in-depth feedback through the eyes of our customers.JOB RESPONSIBILITIES Own the complete customer life-cycle of onboarding, adoption, expansion, and renewal. Strive to continually drive faster time to value and improve overall customer satisfaction & reduce churn. Understand customers objectives and how they translate to outcomes. Develop new & improve existing new user guides & documentation of the product features & capabilities. Identify opportunities for up-sell and cross-sell. Bring intelligent product feedback and recommendations from customers back to Product & Tech teams. Conduct ongoing operational reviews and suggest process improvements.

Meeting and completing account opening formalities with strict adherence to KYC norms (Field verification Mandatory). Engaging customer with multiple products at the time of account Opening( viz: Mobile banking/Net banking registration /RD- FD activation).

Role DescriptionCandidates should have complete understanding of Advertising and Marketing. Should have handled independent assignments, with complete ownership of work. A passion for advertising and marketing, a go-getter approach, strong communication and ability to work proactively is a must.He/she is expected to own and service given set of clients from digital servicing. Provide strategic inputs and thought leadership to clients on the current digital landscape, key changes and plan optimization to maximize campaign performance. Will be responsible for managing the clients and delivering day to day requirements.Skills* Experience in the advertising or marketing industry is a must* Team player with the confidence to take the lead and guide other employees when necessary* Client Services and Client Relations skills* Excellent written skills including the ability to create strategy set-ups and an agency point-of-view* Effective Communication and Customer Service skills* Experience in managing accounts, ensuring customer satisfaction and developing customer retention strategies* Ability to work collaboratively with cross-functional teams to deliver high-quality services to clients* Excellent problem solving skills and ability to work under pressure* Review campaign performance and reporting to clientsWE HAVE MULTIPLE OTHER OPENINGS AS WELL IN OUR ORGANISATION

daily 40-45 meaningful calls and video callsindividual contributor roleclient servicingcustomer retention

We are looking for freshers for Digital Marketing profile, Candidate must be Quick learner, Adaptive, Enthusiastic, Good communication skills etc.

Profile - Branch Relationship ExecutiveQualification - Only Graduate With Good Communication Skill.Salary - 16000/- to 19000/- CTC+Incentive + PF+ESICExperience - 6 Month Required in Any Sales JobGender - Male & Female Can ApplyLocation - Noida, Ghaziabad, HapurDuties & Responsibilities------Typical insurance duties include cold-calling, meeting with new and existing clients, explaining options, matching policies with customers' needs and staying abreast of insurance regulations. You may wish to explore an insurance agent career if you have excellent communication skills and enjoy sales.Note - Charges Apply

Job Description:We are Hiring For international Process1. Rotational Shift (24X7)2. Rotational off3. 5 Days Working 4 . Fluent English5. Writing English6. WFO onlyEligibility1, Graduate and Under Graduate2. Experience/ Fresher both are welcome3. Good Communication Skills4. Age Limit 32 max.Bizdeed HR SolutionssHR- ExecutiveVandana

Candidate need to reply to the E-mails of the customer's and in case of calling scenario. call need's to be done as well. it's a blended process.