Role and Responsibilities:
ยท Serve as the main point of contact for clients throughout planning and execution.
. Build and maintain strong client relationships through clear and effective communication.
.Collaborate with internal teams (production, design, finance) to meet client requirements.
.Conduct client meetings to understand their event needs and preferences.
.Ensure timely project delivery and conduct quality checks.
.Provide excellent after-sales service to foster client satisfaction.
.Create a smooth onboarding experience for new clients.
.Maintain regular communication with clients via calls, emails, and meetings.
.Address client concerns and identify solutions to enhance product acceptance.
.Keep accurate records of client interactions and details.
.Respond to client inquiries promptly and professionally.