Branch Manager Jobs

Key ResponsibilitiesBranch Operations & P&L ManagementP&L Responsibility: Oversee the branchs financial performance, manage operational budgets, control expenses, and meet or exceed monthly, quarterly, and annual sales targets.Daily Operations: Manage all daily branch workflows, opening/closing procedures, inventory control, cash management, and facility maintenance to ensure clean, safe, and efficient operations.Quality & Process Control: Enforce company standard operating procedures (SOPs), safety guidelines, and local statutory regulations across all daily activities.Team Leadership & DevelopmentStaff Management: Recruit, onboard, schedule, and lead a high-performing branch team (sales representatives, customer service staff, inventory/back-office personnel).Performance Management: Set clear individual and team KPIs, conduct regular performance evaluations, offer coaching, and address performance or attendance issues constructively.Training & Culture: Foster a positive, goal-oriented team environment; organize continuous training on product knowledge, sales techniques, and customer service.Customer Service & Sales StrategyCustomer Retention: Build strong local customer relationships, resolve high-level customer complaints promptly, and maintain high standards of customer satisfaction.Local Marketing & Business Growth: Implement local marketing initiatives, promotional events, and proactive community engagement strategies to drive walk-in traffic and expand client reach.Inventory & Asset Control: Conduct regular stock audits, monitor shrinkage/loss prevention, and coordinate with supply chain teams for timely inventory replenishment.

Job DescriptionMANDATE:1- Experience: 10+ years in Retail banking- CASA with Team Handling2- Qualification: Graduation mandatory3. Should not Exceed above 45 Years of ageThis role involves managing the financial and non-financial responsibilities of a branch, ensuring compliance, and leading a team to achieve business targets.Financial ResponsibilitiesDevise an action plan for the branch to meet liability business targets, including CASA book size, yield, fee-based income, and business quality.Effectively manage the sales and service environment of the branch.Actively identify and establish business relationships with retail customers.Strategize sales direction for cross-selling and sales planning, monitor and improve sales productivity.Organize various sales campaigns and promotions.Achieve business targets on book size, yield, fee-based income, and customer quality.Lead the branch team to achieve profit targets.Support an environment that promotes a welcoming, significant, and engaging customer experience.Non-Financial ResponsibilitiesCoordinate with BOSM and team leaders for business development.Adopt a customer-centric approach and deepen customer relationships.Supervise daily branch functions, including vault, drawer, and ATM balancing.Oversee teller and customer service duties, assist with customer transactions.Provide guidance and support for new product launches.Ensure business turnaround time superior to competition, in line with bank standards.Monitor and control the cost of acquisition of local sales channels/FOS and branch expenditures.Manage branch administration and ensure ethical practices in acquisition and servicing.Monitor branch performance weekly in terms of business targets achieved.Responsible for efficient operations, customer service, and marketing for all retail banking products.Develop alternative channels for CASA business sourcing.Proactively seek solutions that benefit the customer and the bank.People ManagementPlan manpower for branch staff and conduct performance appraisals.Improve staff efficiency and productivity, including turnaround time.Ensure the team is committed and customer-focused.Achieve high employee satisfaction and retain good performers while managing attrition through motivation and job satisfaction.Identify and execute actions related to business growth.Train branch staff periodically on new products, features, and competition.Assist in devising and implementing a customer acquisition and retention program.Compliance & Risk ResponsibilitiesAdhere to regulatory compliance, bank policies, procedures, and code of conduct.Ensure no third-party disclosure of bank information in any form.Address critical issues and potential conflicts candidly and timely.QualificationGraduate, preferably Post Graduate/MBA.Relevant Experience10+ years of banking experience.Functional CompetenciesExperience in heading a branch with responsibility, overseeing daily operations, and ensuring service quality standards are maintained.Knowledge of branch banking compliance and processes.Behavioral CompetenciesSelling and negotiation skills.Clear communication and motivation skills.Enhances customer experience.Team management with leadership skills.

JOB OPENINGS - AXIS BANK & RBL BANKPermanent Banking Jobs OM Legal & Education ConsultancyOM Legal & Education Consultancy is inviting applications from eligible candidates for banking career opportunities with Axis Bank and RBL Bank.1. Axis Bank - Banking JobJob Type: Full-Time, Permanent Job Roles: Relationship Manager (as per vacancy) Eligibility:- Graduate from a recognized university.- Age and percentage criteria as per the specific vacancy.- Good communication and customer-handling skills.- Basic computer knowledge.- Freshers may apply for eligible positions.Job Responsibilities:- Handle customer enquiries and provide banking services.- Promote banking products and services.- Develop and maintain customer relationships.- Support account opening and documentation.- Achieve assigned business targets, wherever applicable.Apply Through: OM Legal & Education Consultancy Career Guidance Job Placement Education Visa AssistanceInterested candidates can register and submit their details for eligibility screening. Final selection and employment terms are subject to the respective bank's recruitment process.

Bank DSA Hiring - Apply Now! Multiple Vacancies: Banking Executive, CASA Officer, Business Development Executive, Relationship Manager, Branch Executive& more. Job Location: Near your PIN code Qualification: Higher Secondary / Graduation (Any Stream) Additional Skills: Computer knowledge & good communication required Age: 18-30 years Salary: 16,000-20,000 + 3,000-4,000 incentives Benefits: PF + ESI + Medical Candidates should be polite, friendly, customer-focused, and comfortable using computers. For more details, contact HR Shree: 9875652697

As a Branch Manager in Multi-Level Marketing/Network Marketing, you will oversee branch operations and lead a dynamic team to achieve sales targets. Your command of excellent communication and leadership skills, alongside 3 to 4 years of experience in direct selling or the multi-level marketing sector, will be crucial in driving business growth.Key Responsibilities:- Manage daily branch operations, ensuring smooth functionality and adherence to business standards.- Utilize effective sales strategies to boost branch performance and expand the customer base.- Develop and mentor team members, fostering a high-performing sales culture.- Implement training programs to enhance team skills and product knowledge.- Monitor market trends to identify new business opportunities and adjust strategies accordingly.Required Skills and Expectations:You should possess outstanding communication and leadership skills, with a strong focus on business development and sales. Fluency in multiple languages is preferred to effectively engage with a diverse clientele. A good understanding of direct selling techniques and the ability to lead a team towards achieving sales goals is essential. You must be prepared for fieldwork and traveling as required, equipped with a laptop and mobile device for effective communication and operations management. The position is based in Aizawl, India, and is a full-time role requiring commitment to in-office work.

As a Branch Relationships Executive, you will play a vital role in enhancing customer satisfaction and driving business growth. This full-time position is based in Bhubaneswar, India, and is open to fresh graduates. Key responsibilities include establishing and maintaining positive relationships with customers, addressing their inquiries, and providing excellent customer service. You will engage in sales activities, helping customers navigate our financial services effectively, and promoting our insurance products. Your main goal will be to support clients in making informed decisions to meet their needs. To succeed in this role, you should possess a basic understanding of sales and customer service, complemented by strong communication skills. Familiarity with insurance or financial services is preferred but not mandatory for freshers. You must be proactive and possess the ability to work both independently and as part of a team.This position requires you to work from the office and actively engage in customer interactions. You should be prepared to handle logistical tasks such as maintaining customer records and ensuring all relevant documentation is up-to-date. A valid driver's license may be necessary for customer visits, and access to a mobile device is essential for effective communication.If you are a motivated female graduate seeking a dynamic career in customer relations and sales, this opportunity could be a great fit for you.

We are looking for a dedicated Store Manager to oversee the daily operations of our store in the United Kingdom. The ideal candidate will ensure a smooth running of the store, provide excellent customer service, and lead a team effectively.### Key Responsibilities:- Oversee Store Operations: Manage daily activities to ensure efficient operations, addressing any issues promptly to maintain seamless workflow.- Staff Management: Recruit, train, and supervise staff, fostering a collaborative team environment and ensuring everyone meets performance expectations.- Customer Service Excellence: Guarantee high standards of customer service by interacting positively with customers and resolving complaints swiftly.- Inventory Control: Monitor inventory levels, making sure that stock is appropriately managed, ordered, and displayed to meet customer demands.- Sales Performance Monitoring: Analyze sales data and develop strategies to meet sales targets, enhancing store profitability and customer satisfaction.### Required Skills and Expectations:- Strong leadership abilities to motivate and guide a team effectively.- Excellent communication skills to interact effectively with customers and team members.- Organizational skills to manage multiple tasks and prioritize effectively in a fast-paced environment.- Problem-solving skills to address challenges and make decisions in a timely manner.- Basic knowledge of retail operations and customer service principles.Candidates should have completed their education up to the 10th grade and have a willingness to grow in a retail environment, even if they have limited experience.

We are seeking a motivated Branch Relationship Manager to join our team in Varanasi. The ideal candidate will support clients' needs and build strong relationships to help them achieve their goals.Key Responsibilities:1. Client Support: Assist clients with their inquiries, providing timely and accurate information to enhance their experience with our services.2. Relationship Building: Foster strong relationships with clients to understand their financial needs and goals, ensuring customer satisfaction and retention.3. Problem Solving: Address and resolve client issues effectively, demonstrating strong problem-solving skills to maintain trust and rapport.4. Collaboration: Work closely with other team members to ensure seamless operations and provide a high standard of service to clients.Required Skills and Expectations:Candidates should have a minimum of a graduate degree and up to two years of relevant experience, although fresh graduates are also encouraged to apply. Strong communication skills are essential, allowing for clear interactions with clients. A proactive attitude and ability to handle challenges with poise will be crucial to success in this role. Candidates must display a commitment to client satisfaction and demonstrate the ability to work effectively in a team-oriented environment. Reliability and the capability to manage multiple tasks while maintaining attention to detail are also important for this position.

Gold Loan Sales ManagerJob Responsibilities:Manage and achieve branch-level gold loan sales and business targets.Generate new customers through field visits, referrals, telecalling, and local market activities.Build and maintain strong relationships with existing and prospective customers.Promote gold loan products, explain loan terms, interest rates, repayment options, and other services.Identify potential customers and convert leads into gold loan business.Lead, guide, and motivate the sales team to achieve individual and branch targets.Develop and maintain relationships with local businesses, agents, and referral partners.Monitor daily sales activities, customer follow-ups, and lead conversion.Ensure proper documentation and adherence to company policies and KYC requirements.Coordinate with branch operations and credit teams for smooth and timely loan processing.Monitor competitor activities and identify new business opportunities in the market.Prepare and submit regular sales and performance reports to management.Requirements:Minimum 1 year of experience in Gold Loan / NBFC / Banking sales preferred.Good knowledge of gold loan products and the local market.Strong communication, negotiation, and customer relationship skills.Ability to lead and motivate a sales team.Target-oriented with good business development skills.Willingness to travel for field sales activities.Qualification: Graduation preferred.Key Skills:Gold Loan Sales Team Management Business Development Customer Relationship Management Lead Generation Field Sales Target Achievement NBFC Sales Market Development

As an Assistant Branch Manager in Tirupati, you will play a vital role in supporting branch operations in the life insurance sector. Ideally, you have 2 to 6 years of experience or are a female fresher with a graduate degree.Key Responsibilities include assisting in the daily management of the branch, ensuring excellent customer service, and assisting with sales targets. You will also support in training staff members and monitoring their performance to enhance team productivity. Engaging with clients based on their insurance needs will be essential, and you'll work on developing strategies to increase branch visibility and acquire new clients.Required skills for this position entail strong communication and interpersonal abilities to build relationships with clients and staff. Familiarity with insurance products and sales techniques is necessary for effective customer engagement. You should also possess attention to detail to maintain accurate records and compliance with regulations. Proficiency with computer software and tools will be important for daily operations. While fieldwork may be required, a valid driving license is mandatory.This is a full-time position requiring you to work from the office, specifically located on the 2nd floor near ICICI Bank, Mr. Palli Circle, Tirupati.

We are looking for a motivated and organized Branch Manager to oversee our operations in Puri, India. This is an exciting opportunity for a graduate with 0 to 3 years of experience looking to grow their career in a full-time office environment.Key Responsibilities:1. Operational Management: Ensure smooth daily operations of the branch by managing staff, resources, and processes effectively.2. Team Leadership: Lead and support your team, providing training and guidance to ensure a high level of performance and morale.3. Customer Service: Maintain excellent customer relationships by addressing inquiries and resolving issues promptly and professionally.4. Sales Oversight: Monitor and drive sales performance to meet branch goals, identifying opportunities to improve services and attract new customers.5. Reporting and Analysis: Prepare regular reports on branch performance and present findings to senior management, analyzing trends and proposing strategies for improvement.Required Skills and Expectations:The ideal candidate should possess strong leadership qualities and excellent communication skills. A proactive approach to problem-solving and the ability to work under pressure are essential. You must show a commitment to customer service with an understanding of how to create positive customer experiences. Additionally, being detail-oriented and having good organizational skills will be important for effectively managing multiple tasks and priorities in this role.

BRANCH MANAGER - JOB DESCRIPTIONPosition: Branch ManagerReports To: Owners / ManagementTeam: Sales & OperationsKey ResponsibilitiesManage overall day-to-day branch operations.Supervise and coordinate the Sales and Operations teams.Assign daily tasks and monitor employee performance.Set and monitor sales targets and business objectives.Manage customer relationships and develop new business.Oversee customer orders, quotations and follow-ups.Coordinate procurement and supplier activities.Monitor inventory, stock availability and warehouse operations.Ensure proper handling, storage and dispatch of pharmaceutical products.Coordinate deliveries and resolve delivery-related issues.Monitor customer payments and collection follow-ups.Handle LMHRA-related matters, licenses, permits, inspections and regulatory communication.Handle relevant local authority and local business matters.Resolve customer, supplier, employee and operational issues.Maintain proper branch records and documentation.Ensure employees follow company policies and assigned responsibilities.Report important operational, financial, regulatory and business issues to the Owners.Ensure smooth coordination between Sales and Operations.Maintain professional standards, accountability and discipline within the branch.Key AccountabilitySales performanceBranch operationsInventory and stock managementCustomer and supplier relationshipsLMHRA and regulatory coordinationLocal administrative mattersEmployee supervisionOverall branch performance

We are looking for a dedicated Field Supervisor to join our team in Dimapur, India. This is a full-time position suitable for freshers who have completed their 10th grade.nnKey Responsibilities:nn1. Team Coordination: You will oversee a team of field staff, ensuring they follow instructions and complete tasks effectively. This involves providing guidance and support as needed.nn2. Task Management: You will be responsible for assigning daily tasks to team members, ensuring everyone knows their responsibilities and deadlines.nn3. Reporting: Regularly document and report team performance and progress to higher management. Clear communication is essential to keep everyone informed.nn4. Problem Solving: You will address any issues that arise during field operations, finding quick solutions and ensuring minimal disruption to the workflow.nnRequired Skills and Expectations:nnCandidates should have strong communication skills to interact smoothly with team members and management. A proactive approach to problem-solving is essential, along with good organizational skills to manage multiple tasks effectively. Attention to detail is crucial to identify issues and ensure the highest standards of work. A commitment to teamwork and a willingness to learn are also important for success in this role. Being based in the office, you will need to adapt to a structured work environment while maintaining a positive attitude towards your responsibilities.

Store Manager - CHKOKKO Downtown Market Ludhiana Location: Downtown MarketExperience: Minimum 3 yearsCTC: Up to 22,000 - 28,000 per month, based on skills and experienceAvailability to Join: Immediate Joiner or candidate available to join in 15 daysAbout the Role:CHKOKKO is looking for an energetic and responsible Store Manager to manage day-to-day store operations, drive sales, maintain excellent customer service, and ensure smooth store functioning.Manage daily store operations and ensure smooth functioning of the outlet.Handle sales, customer interactions, billing, inventory, and stock management.Maintain proper visual merchandising and store presentation.Monitor stock levels, inward/outward movement, and product availability.Handle customer queries, feedback, and complaints professionally.Manage and promote the store's Instagram/social media account and support basic digital marketing activities.Use technology-driven tools and systems for store management, reporting, inventory, and sales tracking.Prepare regular sales and store performance reports.Ensure proper coordination with management and other teams.Requirements:Minimum 3 years of experience as a Store Manager or in a similar retail management role.Experience in garments, textiles, apparel, fashion, or lifestyle retail will be preferred.Strong knowledge of store operations, sales, inventory, and customer handling.Experience handling Instagram/social media accounts is preferred.Comfortable using technology and digital tools for day-to-day store operations.Target-oriented, responsible, and customer-focused.Ability to independently manage the store.Salary & Benefits: CTC up to 22,000 - 28,000 per month, depending on skills, experience, and suitability for the role.Interested candidates can share their CV at hr@chkokko.com or directly apply through the above link.

As a Branch Manager, you will oversee the daily operations of our branch, ensuring that all activities run smoothly and efficiently. Your leadership will inspire the team to achieve targets while maintaining excellent customer service standards.Key Responsibilities:- Managing Operations: You will coordinate all branch activities, ensuring compliance with company policies, procedures, and regulatory requirements.- Team Leadership: You will lead a team of employees, providing guidance and support to help them meet their individual and team goals.- Customer Service: You will ensure that all customers receive high-quality service, addressing complaints and resolving issues promptly.- Sales and Business Development: You will identify opportunities to increase branch sales and improve business performance, implementing strategies to achieve growth.- Financial Management: You will monitor the branchs financial performance, preparing reports to ensure profitability and cost-effectiveness.- Training and Development: You will be responsible for training new team members and fostering their professional development to enhance overall branch performance.Required Skills and Expectations:You should have a professional degree and at least five years of relevant experience in branch management or retail operations. Strong leadership and communication skills are essential for guiding your team and interacting with clients. You must be adept at problem-solving and decision-making, with a focus on achieving business objectives. Proficiency in financial management and sales strategies is also required. An understanding of the local market in Papua New Guinea will be a significant advantage.

As a Branch Manager, you will oversee daily operations and ensure the branch runs smoothly. Your leadership will be essential in reaching our goals and maintaining high customer satisfaction.Key Responsibilities:- Manage Daily Operations: Ensure that all branch activities are carried out effectively and efficiently to meet organizational standards.- Lead a Team: Guide and motivate branch staff to improve performance, encouraging teamwork and professionalism.- Customer Service Excellence: Focus on providing outstanding services to customers, addressing their needs and resolving any issues that may arise.- Achieve Sales Targets: Set and pursue sales goals for the branch, developing strategies to attract and retain customers.- Monitor Financial Performance: Regularly review financial reports and metrics to assess branch performance and implement corrective actions as needed.- Maintain Compliance: Ensure that all branch activities comply with legal and regulatory requirements, following internal policies and procedures.Required Skills and Expectations:You should possess strong leadership and communication skills, enabling you to effectively lead a team and interact with customers. Experience in managing a team in a retail or service-focused environment is a plus. You must be able to analyze financial data, make informed decisions, and identify areas for improvement. A proactive approach with problem-solving skills is essential, along with a commitment to deliver high-quality customer service. A positive attitude and the ability to work collaboratively within a team are also expected.

Graduate preferred, HS can be considered only with good experience in jewellery retail.Experience: 2-5 yrs in retail Sales. Jewellery experience preferred.

# JOB OPENINGS - AXIS BANK & RBL BANKPermanent Banking Jobs OM Legal & Education ConsultancyOM Legal & Education Consultancy is inviting applications from eligible candidates for banking career opportunities with Axis Bank and RBL Bank.## 1. Axis Bank - Banking JobJob Type: Full-Time, Permanent Job Roles: Assistant Manager / Relationship Officer / Sales & Relationship Manager (as per vacancy) Eligibility:- Graduate from a recognized university.- Age and percentage criteria as per the specific vacancy.- Good communication and customer-handling skills.- Basic computer knowledge.- Freshers may apply for eligible positions.Job Responsibilities:- Handle customer enquiries and provide banking services.- Promote banking products and services.- Develop and maintain customer relationships.- Support account opening and documentation.- Achieve assigned business targets, wherever applicable.## 2. RBL Bank - Banking JobJob Type: Full-Time, Permanent Job Roles: Relationship Manager / Sales & Relationship Manager (as per vacancy) Eligibility:- Graduate from a recognized university.- Sales experience as required for the specific vacancy.- Banking, NBFC or financial-services experience may be relevant, depending on the role.- Good communication, customer relationship and sales skills.- Must meet the bank's applicable eligibility criteria.Job Responsibilities:- Build and maintain customer relationships.- Identify customer financial needs and recommend suitable banking products.- Generate business and achieve assigned sales targets.- Support customer service and documentation.- Maintain compliance with bank policies.## Employment Details- Employment Type: Full-Time, Permanent (subject to the specific vacancy and the bank's official offer).- Work Location: As per vacancy across eligible locations.- Salary & Benefits: As per the role, candidate profile and official bank offer.- Selection Process: Application screening, assessment and interview, as applicable.Apply Through: OM Legal & Education Consultancy Career Guidance Job Placement Education Visa AssistanceInterested candidates can register and submit their details for eligibility screening. Final selection and employment terms are subject to the respective bank's recruitment process.

We are looking for a dedicated Jewellery Store Supervisor who will oversee the daily operations of our store in Gurgaon. This role is suitable for individuals with experience ranging from freshers to six years. A minimum education of 10th pass is required. Key Responsibilities:- Supervise Staff: Manage and guide the store team to ensure efficient functioning and high levels of customer service.- Customer Service: Provide exceptional service by addressing customer inquiries and resolving issues promptly to enhance the shopping experience.- Inventory Management: Oversee stock levels, conduct regular inventory checks, and ensure that the store is well stocked with jewellery items.- Sales Support: Assist in sales processes, including displaying products attractively and promoting special offers to encourage sales.- Store Organization: Maintain a clean and organized store environment, ensuring displays are appealing and products are easily accessible to customers.- Reporting: Keep records of sales, staff activities, and inventory changes, reporting any discrepancies to management.Required Skills and Expectations:The ideal candidate should have a strong commitment to customer service and be able to lead a team effectively. Good communication skills are essential for interacting with customers and staff. A well-organized and detail-oriented approach is necessary for managing inventory and store maintenance. Ability to work effectively in a team environment while also demonstrating individual initiative is expected. Prior experience in retail or jewellery is an advantage but not mandatory.

We are Seeking An Experienced Jewellery Store Manager to Lead Our Team and Ensure the Smooth Operation of Our Store. You Will Be Responsible for Managing Staff, Driving Sales, Overseeing Inventory, and Delivering Exceptional Customer Service. if You have a Passion for Jewellery and Strong Leadership Skills, We Want to Hear from You!Requirements:Retail Management ExperienceExcellent Customer Service and Communication SkillsAbility to Meet Sales Targets and Manage Store Operations

We are looking for a skilled Warehouse Supervisor to oversee our warehouse operations. This role requires effective leadership and strong organizational skills to ensure smooth and efficient processes.Key Responsibilities:- Manage Daily Operations: Oversee daily warehouse activities, ensuring that all tasks are completed accurately and on time.- Supervise Staff: Lead a team of warehouse workers, assigning tasks and monitoring their performance to ensure high productivity and safety standards.- Inventory Control: Maintain accurate inventory records and ensure that stock levels are sufficient for smooth operations, conducting regular stock checks.- Shipping and Receiving: Coordinate the safe and efficient loading and unloading of goods, ensuring that all shipments are processed correctly.- Safety Compliance: Ensure that all safety procedures and protocols are followed within the warehouse to protect staff and inventory.- Training and Development: Assist in training new employees on warehouse processes and safety practices, promoting a culture of continuous improvement.Required Skills and Expectations:The ideal candidate has 1 to 6 years of experience in a warehouse setting and has completed at least the 10th grade. Strong leadership skills and the ability to communicate clearly with team members are essential. The candidate should be detail-oriented, capable of managing multiple tasks simultaneously, and familiar with inventory management systems. A commitment to safety in the workplace and the ability to motivate a team to achieve goals are also important for this role. Flexibility in working hours and a strong work ethic are expected.

Bank DSA Hiring - Apply Now! Multiple Vacancies: Banking Executive, CASA Officer, Business Development Executive, Relationship Manager, Branch Executive& more. Job Location: Near your PIN code Qualification: Higher Secondary / Graduation (Any Stream) Additional Skills: Computer knowledge & good communication required Age: 18-28 years Salary: 16,000-20,000 + 3,000-4,000 incentives Benefits: PF + ESI + Medical For more details, contact HR Shree: 9875652697

We are seeking a motivated General Manager Sales to lead our sales team in Port Moresby. This role requires an experienced professional with a strong background in sales management to drive revenue growth and enhance customer satisfaction.Key Responsibilities:1. Develop Sales Strategies: Create and implement effective sales strategies to meet company goals and increase market share.2. Team Leadership: Lead, train, and mentor the sales team, setting clear performance expectations and promoting a high-performance culture.3. Market Analysis: Analyze market trends and competitor activities to identify growth opportunities and adjust strategies accordingly.4. Client Relationship Management: Build and maintain relationships with key clients, ensuring they receive exceptional service while addressing their needs and concerns.5. Sales Performance Monitoring: Regularly review sales performance metrics, providing reports and insights to upper management, and adjusting tactics as necessary.6. Collaboration with Other Departments: Work closely with marketing, finance, and operations to ensure alignment and support for sales initiatives.Required Skills and Expectations:Candidates must hold a graduate degree and possess at least 5 years of experience in sales management. Strong leadership skills, a deep understanding of sales processes, and the ability to motivate teams are essential. Excellent communication skills and a customer-focused mindset are necessary to succeed in this role. Additionally, candidates should be adept at using data to drive decisions and possess strong problem-solving abilities.

Key Responsibilities & DutiesRevenue Generation & Market Expansion:Plan, execute, and achieve monthly, quarterly, and annual sales targets aligned with business growth goals.Identify untapped market opportunities, target potential B2B/institutional clients, and expand distributor, dealer, or direct client networks.Conduct market intelligence, competitive analysis, and pricing benchmarking to position products/services effectively.Client Acquisition & Key Account Management:Establish, nurture, and maintain strong business relationships with high-value clients, consultants, and decision-makers.Lead complex commercial negotiations, prepare formal tenders/proposals, and finalize high-value deal closures.Resolve client grievances promptly to maintain high levels of customer satisfaction and retention.Team Leadership & Field Management:Supervise, mentor, and evaluate a team of Sales Engineers, Territory Officers, or Field Sales Executives.Assign clear targets, beat plans, and Key Performance Indicators (KPIs); conduct regular performance reviews and field tracking.Provide continuous sales coaching, product training, and motivation to maximize team productivity.Commercial Control & Outstanding Recovery:Enforce company credit policies and monitor Days Sales Outstanding (DSO) to ensure tight cash-flow management.Take ownership of payment collections and outstanding recoveries to minimize bad debts and overdue balances.Coordinate closely with production, supply chain, and billing departments to ensure smooth order execution and delivery.

Key ResponsibilitiesBranch Customer Service: Greet, assist, and manage walk-in customers at the branch; handle inquiries regarding account balances, fund transfers, and standard banking facilities.CASA & Account Opening: Drive new customer acquisition by seamless onboarding, pitching account variants, and executing error-free documentation for Current Accounts and Savings Accounts (CASA).Cross-Selling & Revenue Generation: Analyze customer account behaviors and cross-sell retail financial products such as personal/car/home loans, credit cards, mutual funds, and life/general insurance.Documentation & Compliance (KYC): Ensure strict adherence to banking regulatory frameworks by verifying customer identity proofs and completing mandatory Know Your Customer (KYC) and Anti-Money Laundering (AML) documentation.Portfolio Management: Build strong, long-term relationships with mapped branch customers; execute regular follow-up calls or emails to drive account balance retention and renewal of fixed deposits.Queue & Operation Management: Coordinate with the branch cashiers, operations team, and Branch Manager to minimize customer wait times and ensure smooth floor management during peak operational hours.