BPO Fresher Jobs in Mohali

Job DescriptionWe are hiring Customer Support Executives for voice processes with a leading multinational company in Chandigarh and Mohali. We welcome applications from both fresh graduates and experienced professionals.Key ResponsibilitiesHandle inbound and outbound customer interactions via voice.Provide technical assistance and customer support.Identify customer concerns, troubleshoot issues, and recommend appropriate solutions.Respond to customer queries through calls, email, and chat.Maintain a high level of customer satisfaction by delivering quality service.Accurately document customer interactions and follow company processes.EligibilityGraduation is mandatory.Freshers and experienced candidates are welcome to apply.Strong English communication skills are required.Willingness to work in US shift/night shift schedules.Candidates who graduated up to 2025 should have all original semester DMCs.2026 graduates should have their final semester online result along with all original DMCs from previous semesters.Compensation & BenefitsAnnual CTC: 2.42 LPA - 3.24 LPA (based on skills and interview performance).Night Shift Allowance (as per company policy).Monthly Performance Bonus of up to 7,000.Monthly Incentive Opportunities.Cab facility for eligible employees.Cashless Medical Insurance Coverage of up to 1 Lakh.247 Medical Helpline.Paid Leave Benefits as per company policy.5-day work week with rotational weekly offs.

We are looking for a BPO Telecaller to join our team in Mohali. The ideal candidate will be a recent graduate, eager to start their career in a dynamic environment. This full-time position requires working from the office and offers an opportunity to develop communication skills.Key Responsibilities:- Making Calls: You will reach out to potential clients and conduct surveys or offer services according to given scripts.- Customer Interaction: Handle inbound and outbound calls, assist customers with their inquiries, and provide informative responses.- Record Keeping: Maintain accurate records of calls made, client interactions, and feedback to help improve future processes.- Team Collaboration: Work closely with team members to meet daily targets and share insights that can enhance operational efficiency.Required Skills and Expectations:Candidates should possess excellent verbal communication skills, enabling clear and confident interactions with customers. Strong listening skills are essential to understand customer needs effectively. A positive attitude and willingness to learn are crucial for success in this role. Basic computer proficiency is necessary to document calls and manage records. We prefer candidates who can work under pressure and demonstrate good time management to handle calls efficiently. Overall, a proactive approach and a commitment to delivering exceptional customer service will be key to thriving in this position.

As a Customer Care Executive, you will be the first point of contact for our customers, addressing their inquiries and ensuring a positive experience. Your role is crucial in maintaining high levels of customer satisfaction.Key Responsibilities:- Respond to Customer Inquiries: Quickly and effectively answer questions through phone calls, emails, or chat to assist customers with their needs. - Handle Complaints: Address customer complaints with empathy and professionalism, working towards a satisfactory solution. - Provide Product Information: Share detailed information about our products and services to help customers make informed decisions. - Maintain Customer Records: Accurately document customer interactions and feedback in our database for future reference and quality improvement. - Collaborate with Team Members: Work together with colleagues to ensure efficient service delivery and to suggest improvements in processes. Required Skills and Expectations:A successful candidate will have strong verbal and written communication skills to express ideas clearly. Good problem-solving abilities are essential for resolving customer issues efficiently. You should be friendly and approachable with a genuine desire to help others. Proficiency in basic computer skills and comfort with various communication tools is necessary. Adaptability and a positive attitude will help you thrive in a fast-paced environment. Experience is not mandatory, so we welcome freshers who are eager to learn and grow in the customer service field.

*We're Hiring International Chat & Voice Support in Mohali *Kickstart your career with an exciting International Process opportunity in Mohali/Chandigarh. We are looking for energetic candidates with strong communication skills for Chat and Voice Support roles. 5.5 Days Working Rotational & Night Shifts Salary Package: 27,000 to 35,000 *Eligibility*: Undergraduate Freshers Eligible Strong Communication Skills Required Immediate Joiners Preferred *Key Responsibilities*: Handle customer chats and calls professionally Provide accurate product and service information Ensure excellent customer experience *Interview Process*:Walk-in Interviews Available Share your resume with HR Tannu 9034835055 & Mention CSE Mohali

We are looking for a dedicated Customer Care Associate to join our team in Mohali. In this role, you will be the first point of contact for our customers, helping them with their inquiries and ensuring a positive experience.Key Responsibilities:- Handle Customer Inquiries: Respond to customer questions through phone calls, emails, or chats promptly and courteously to provide assistance and resolve issues.- Provide Product Information: Educate customers about our products and services, ensuring they have all the necessary information to make informed decisions.- Resolve Complaints: Address customer concerns by identifying the problem and finding a suitable solution to enhance customer satisfaction.- Maintain Records: Keep accurate records of customer interactions and feedback to help improve our services and identify trends.- Collaborate with Teams: Work with other departments to ensure seamless service delivery and to escalate issues that require further attention.Required Skills and Expectations:- Communication Skills: You should be able to communicate clearly and effectively with customers, both verbally and in writing.- Problem-Solving Ability: Strong analytical skills are needed to assess customer issues and find appropriate solutions quickly.- Team Player: Willingness to work collaboratively with colleagues to achieve common goals and improve service quality.- Adaptability: Ability to handle different customer personalities and adjust your approach as needed.- Basic Computer Skills: Familiarity with computer systems, including office software and customer relationship management (CRM) tools will be beneficial.We welcome candidates with 0 to 6 years of experience and who have completed at least their 12th grade. If you are passionate about helping others and have a customer-friendly attitude, we look forward to hearing from you.

We are looking for a Customer Support Executive to join our team in Mohali on a work-from-home basis. This is an excellent opportunity for individuals with 0 to 1 year of experience, particularly those who have completed their B.A. or B.Com.Key Responsibilities:- Respond to Customer Inquiries: Assist customers by answering queries through various communication channels like chat, email, or phone. Ensure that every interaction provides accurate information and solutions.- Resolve Issues: Address and resolve customer complaints or concerns in a timely and effective manner, demonstrating empathy and professionalism.- Documentation: Keep detailed records of customer interactions, problems, and solutions. This helps to track issues and improve service quality.- Provide Product Information: Educate customers about our products and services, guiding them to make informed decisions and enhancing their overall experience.- Feedback Collection: Gather customer feedback regularly to help improve our services and products, sharing insights with the team for continuous improvement.Required Skills and Expectations:Candidates should possess excellent communication skills, both written and verbal, which are essential for effectively engaging with customers. Strong problem-solving abilities are necessary to provide prompt solutions to customer concerns. Attention to detail is important for documenting interactions accurately. A good team player is expected, showing collaboration and adaptability in a dynamic work environment. Basic computer skills and familiarity with customer support software will be beneficial. Finally, a positive attitude and the willingness to learn will help you thrive in this role.

Job description:Company nameAerial Telecom Solutions Private LimitedJob titleCustomer Care ExecutiveJob role/ categoryCustomer Support - BPO / Voice / BlendedJob typeFull Time Day shiftWork typeWork from officeHR connect no 9882354123Job locationPhase-8, Industrial Area, Sector 73, Sahibzada Ajit Singh Nagar, Punjab 160071, IndiaJob Type: Full-timeBenefits:Health insuranceWork Location: In person

Hiring : Tele Callers (20 Positions) Night ShiftShift : (Night Shift)Location : Mohali, Sector 75Industry : BPOSalary : 18,000 25,000Meals : ProvidedWorking Days : 6 days a weekRequired Skills :Basic computer knowledgeFluency in spoken English

About the RoleWe are looking for passionate and articulate Customer Support Executives to join our International Chat and Voice Support Team. In this role, you ll be the first point of contact for our global customers resolving queries, providing product information, and ensuring every interaction leaves a positive impact.Key ResponsibilitiesHandle customer inquiries via chat and voice with professionalism and empathy.Provide accurate, timely, and effective solutions to customer issues.Maintain a high level of product knowledge to assist customers efficiently.Record and document customer interactions in CRM systems.Collaborate with internal teams to ensure smooth issue resolution.Meet and exceed performance metrics related to response time, accuracy, and customer satisfaction.Work in rotational shifts, including night shifts as per business requirements.RequirementsExcellent verbal and written English communication skills clear, fluent, and confident.Basic technical proficiency and comfort with digital tools, chat systems, and CRM software.Strong problem-solving skills and a proactive, customer-first attitude.Willingness to relocate to Mohali (for non-local candidates).Flexible to work in rotational shifts (24/7 environment).

We are looking for a confident, target driven, and experienced tale caller and counsellor to join our immigration team. The ideal candidate should have excellent communication skills and the ability to guide clients through various visa processes including study, Tourist Visa.Key Responsibilities:Provide accurate information to clients regarding visa processes for different countries.Handle walk-ins and convert leads into successful enrolments.Counsel clients based on their eligibility and requirements.Maintain follow-ups with potentials clients through phone, email or meetings.Coordinate with documentation and tale calling teams to ensure smooth processing.Maintain proper records of clients, applications and follow-ups.Meet weekly/monthly enrolments targets.Requirement:Minimum 6 months of experience in the immigration industry.Strong communication and interpersonal skills.Must be confident, proactive and target-oriented.Ability to work in a team and under pressure.Face to face interview: Monday to Saturday Timing 11 A.M to 5 P.M.Contact no. 9876089154Job type: Full time, fresherPay: 12000 to 30000Schedule:* Day shiftLanguage:* Hindi* EnglishWork Location: In person

This is a full-time on-site role for a Caller located in the Mohali district. The Caller will be responsible for making outbound calls to potential clients, scheduling appointments, conducting follow-up calls, and maintaining detailed records of conversations. The role also includes handling customer inquiries, providing information about our services, and achieving daily and monthly call targets.Qualifications1. Strong communication and interpersonal skills2. Excellent customer service skills and the ability to handle inquiries professionally3. Experience with call center systems and databases4. Basic knowledge of blockchain technology and cryptocurrency is a plus5. Ability to work independently and as part of a team6. Proficiency in using office software and systems7. High school diploma or equivalent; a bachelors degree is a plus

Telecaller

HIRING FRESHERS,TEAM LEADERS,MANAGERS IN REPUTED BPO

*Job Description BPO (Domestic)** Shift: Rotational Shift* Week Off: Rotational* Qualification: Minimum 12th Pass* Salary: 11,000 14,000 In Hand* No deductions, no targets* Requirement: Good communication skillsEligibility: 12th Pass / Graduate, Fresher & Experienced can apply.Location: Sector 67, Mohali Age: 18+Handle voice and non-voice processes (based on interview).Communicate effectively with customers in English.Provide support, resolve queries, and ensure customer satisfaction.Work in rotational shifts (Day/Night) as per business requirements.Maintain accuracy and professionalism in calls/chats/emails.Share your CV : ksjobjunction88@gmail.com+91 8837507812

Job Description: Chat Process (BPO)Position: Customer Support Executive (Chat Process)Location: MohaliEmployment Type: Full-time Shift: Rotational Salary: 12-15kKey Responsibilities:Handle customer queries via chat in a professional and timely manner.Provide accurate information and resolve customer issues effectively.Maintain customer satisfaction by ensuring a smooth interaction.Escalate complex issues to the appropriate department when necessary.Adhere to company policies and quality standards.Requirements:Good written communication skills in EnglishTyping speed of 35 WPM with accuracy.Basic computer knowledge and familiarity with CRM tools.Ability to handle multiple chats simultaneously.Willingness to work in shifts, including nights and weekends.Preferred Qualifications:Previous experience in chat support or customer service (preferred but not mandatory).Graduate

Job Title: Customer Care ExecutiveDepartment: Customer Support / BPO OperationsLocation: Mohali, PunjabJob Type: Full-TimeSalary: Up to 23,000 per month (based on experience and communication skills)Experience: 02 Years (Freshers can apply)Shift: Rotational / Day / Night (as per process requirement)Job Summary:We are looking for enthusiastic and customer-focused individuals to join our dynamic BPO team as Customer Care Executives. The ideal candidate will be responsible for handling customer queries, resolving issues, and delivering an excellent customer experience via voice, chat, or email.Key Responsibilities:Handle inbound and outbound customer calls in a professional manner.Respond to customer queries and complaints in a timely and efficient manner.Provide accurate information about products/services and resolve issues.Maintain a positive, empathetic, and professional attitude with customers at all times.Record customer interactions, process customer accounts, and file documents.Follow communication procedures, guidelines, and policies.Escalate unresolved issues to the appropriate departments.Requirements:Minimum 12th Pass / Graduate in any stream.Good communication skills in English and Hindi (additional regional languages are a plus).Basic computer knowledge and typing skills.Ability to remain calm and courteous under pressure.Willingness to work in rotational shifts.Prior BPO/call center experience is an advantage, but not mandatory.Benefits:Competitive salary with incentivesPaid training providedPerformance-based bonusesGrowth and internal promotion opportunitiesFriendly and supportive work environmentApply now and start your journey in a growing BPO company!To apply, email your resume to (hr@jiobabagroup.com)] or call (+91 73497 82168 )

For Panchkula:Training days : 3 weeksTraining candidate stipend : Rs.8000Hiring Criteria for Business Associates Qualifications: Graduation in any field /3 years diploma after 12th. Fresher / Experienced candidate in call centre/banking/Telecom Good written communication skills in English Language -Hindi & English Proficient (Verbal) Typing Speed -25 -30 words per min Typing accuracy 85%Email writing Currently hiring for male candidates batch6 days working/one week off9 hrs Day and night weekly rotational shift ( night allowance will be provided ) be provided.For Noida sector 127 :*Qualification - Undergraduate (Minimum 6 Month BPO experience) / Graduate (Fresher)*Salary - upto 17,500/- PM + Incentive + Joining Bonus *6 days working*Hindi/ english speaking candidates and Fresher & Experience both candidates can apply*Were providing the free pick & drop shuttle facilities from Sector - 59 metro station, sec-52 metro station, city centre metro station, golf course metro station, sec-37 botanical garden bus stand, okhla bird sanctuary metro station.

1. Call Handling : Addressing customer inquiries, concerns, and complaints, providing solutions, and ensuring customer satisfaction.2. Lead Generation : Identifying potential leads and following up with prospects to convert interest intoo sales.3. Customer Relationship Management : Maintaing accurate records of customer interactions in the CRM system.4. Sales Target : Meetings sales targets and contributing to the team performance.5. Follow-Up : Following up with leads and existing customers to ensure satisfaction and drive business.6. Documentation : Maintaining accurate records of customer interactions and update in the CRM.7. Problem Solving : Resolving customer complaints and providing solutions efficiently .8. Feedback Collection : Gathering insights from customer interactions to improve products or services.

Job Description: BPO Voice & Non-Voice Process Position: BPO Executive (Voice & Non-Voice) Location: Sector 67, Mohali Shift: Rotational Shifts (Day/Night) Day Shifts only for female candidates Salary: 10,000 15,000 (Based on Interview) Qualification: Minimum 12th pass Skills: Good Communication in English Age Limit: 18 to 30 years Experience: Freshers are welcome! Job Role Includes:Handling customer queries via call/chat/emailResolving issues promptly with a professional approachMaintaining call logs and service recordsFollowing up on customer concerns

Job Title: Chat Process ExecutiveJob Description:We are looking for enthusiastic and motivated individuals for our Chat Process team.The role involves resolving customer inquiries and complaints through chat messages in a professional and courteous manner.Candidates should be able to type quickly and accurately while delivering an excellent customer experience.Fluency in English (written) is a must.The process operates in rotational shifts (day and night).Qualification:12th pass or aboveGood typing speedFluent in English (written and speakingAge: 1835 yearsSalary:12,00015,000 in hand per month (depending on skills and experience)

Job Description: Chat Process (BPO)Position: Customer Support Executive (Chat Process)Location: MohaliEmployment Type: Full-time Shift: Rotational Key Responsibilities:Handle customer queries via chat in a professional and timely manner.Provide accurate information and resolve customer issues effectively.Maintain customer satisfaction by ensuring a smooth interaction.Escalate complex issues to the appropriate department when necessary.Adhere to company policies and quality standards.Requirements:Good written communication skills in EnglishTyping speed of 35 WPM with accuracy.Basic computer knowledge and familiarity with CRM tools.Ability to handle multiple chats simultaneously.Willingness to work in shifts, including nights and weekends.Preferred Qualifications:Previous experience in chat support or customer service (preferred but not mandatory).Graduate

Hiring: Tele Callers (20 Positions) Night ShiftShift: (Night Shift)Location: Mohali, Sector 75Industry: BPOSalary: 18,000 25,000Meals: ProvidedWorking Days: 6 days a weekRequired Skills:Basic computer knowledgeFluency in spoken English

. Call Handling : Addressing customer inquiries, concerns, and complaints, providing solutions, and ensuring customer satisfaction.2. Lead Generation : Identifying potential leads and following up with prospects to convert interest in too sales.3. Customer Relationship Management : Maintain accurate records of customer interactions in the CRM system.4. Sales Target : Meetings sales targets and contributing to the team performance.5. Follow-Up : Following up with leads and existing customers to ensure satisfaction and drive business.6. Documentation : Maintaining accurate records of customer interactions and update in the CRM.7. Problem Solving : Resolving customer complaints and providing solutions efficiently .8. Feedback Collection : Gathering insights from customer interactions to improve products or services.

Excellent Communication Skills: Ability to speak clearly, actively listen, and convey information effectively. Interpersonal Skills: Building rapport, understanding customer needs, and adapting communication style. Persuasion and Closing Skills: Ability to influence customer decisions and achieve sales goals. Problem-Solving Skills: Ability to address customer concerns and find solutions. Time Management and Multitasking: Ability to handle multiple calls efficiently. Computer Skills: Proficiency with CRM systems and other relevant software.

Good Communication Skill Required job Location Mohali

good communication skill in English and Hindisale experience and bpo experience candidate prefergood incentive

Car 24 Hire Customer Care Executive god Communication Skill in English qualification 12th and Graduate

We are urgent hiring for BPO Company Profile :- Customer Support ExecutiveQualification :- GraduationExperience ;- Fresher & Experience both can apply Salary:- Depend on the Interviewrequired Skills :- Good Communication Skills and Basic Knowledge of ComputerMorning and Night Shift both are availableLocation :- Chandigarh and Mohali