Awareness Fresher Jobs in Patna

We are looking for 100 Ground Staff Posts in Kolkata, Agartala, Darjeeling, meghalaya, Malda, Nadia, Bhubaneswar, Patna, Ranchi, Kharagpur, with deep knowledge in Multitasking Ability, Safety Awareness, Customer Service, Problem Solving, Team Coordination, Communication Skills and Required Educational Qualification is : Higher Secondary, Secondary School, Other Bachelor Degree

The Ground Hostess is the first point of contact for passengers at the airport, providing exceptional customer service and ensuring a smooth and pleasant travel experience. They assist passengers with check-in, baggage handling, boarding procedures, and general inquiries, while maintaining a professional and courteous demeanor at all times.Responsibilities:* Greet and welcome passengers with a warm and friendly attitude.* Assist passengers with check-in procedures, including verifying travel documents and issuing boarding passes.* Provide information about flight schedules, gate assignments, baggage allowances, and airport facilities.* Assist passengers with special needs, such as wheelchair assistance or unaccompanied minors.* Handle passenger inquiries and resolve issues or complaints efficiently and professionally.* Ensure smooth boarding procedures by directing passengers to the correct gates and assisting with boarding arrangements.* Monitor passenger flow and address any potential delays or disruptions.* Collaborate with other airline and airport staff to ensure seamless operations.* Maintain a clean and organized work area.* Adhere to all safety regulations and security procedures.Qualifications:* High school diploma or equivalent; additional education or certifications in customer service or hospitality are a plus.* Proven experience in customer service or a related field, preferably in the aviation industry.* Excellent communication and interpersonal skills, with the ability to interact effectively with diverse individuals.* Strong problem-solving skills and the ability to handle stressful situations with composure.* Ability to work independently and as part of a team.* Flexibility to work in shifts, including weekends and holidays.

- Key Responsibilities:1. Checking tickets: Verify tickets of passengers to ensure they are valid and match the information on record.2. Assisting passengers: Help passengers with locating their seats, providing information on train schedules, and addressing any questions or concerns they may have.3. Ensuring safety: Monitor passengers to ensure compliance with safety regulations and protocols during the journey.4. Reporting issues: Report any discrepancies or incidents to the appropriate authorities for further action.5. Maintaining records: Keep accurate records of ticket checking activities and passenger interactions for documentation purposes.- Required Skills and Expectations:1. Strong attention to detail: Ability to meticulously check tickets and ensure accuracy.2. Good communication skills: Capable of effectively communicating with passengers and colleagues.3. Customer service oriented: Willingness to assist passengers in a courteous and helpful manner.4. Ability to work under pressure: Capable of handling a high volume of passengers during peak times.5. Punctuality: Arrive on time for shifts and follow schedules diligently.

Hiring for 28 Ground Hostess Jobs in Kolkata, Bhubaneswar, Ranchi, Dhanbad, Patna, Gaya, Asansol, Durgapur, Paschim Bardhaman, Purba Bardhaman, for Freshers,Required Educational Qualification is : 12th Pass, 10th Pass, Bachelor of Hotel Management, B.Sc, B.Tech, Other Bachelor Degree with Good knowledge in Multitasking Ability, Safety Awareness, Customer Service, Problem Solving, Team Coordination, Communication Skills etc.