- Key Responsibilities:
1. Checking tickets: Verify tickets of passengers to ensure they are valid and match the information on record.
2. Assisting passengers: Help passengers with locating their seats, providing information on train schedules, and addressing any questions or concerns they may have.
3. Ensuring safety: Monitor passengers to ensure compliance with safety regulations and protocols during the journey.
4. Reporting issues: Report any discrepancies or incidents to the appropriate authorities for further action.
5. Maintaining records: Keep accurate records of ticket checking activities and passenger interactions for documentation purposes.
- Required Skills and Expectations:
1. Strong attention to detail: Ability to meticulously check tickets and ensure accuracy.
2. Good communication skills: Capable of effectively communicating with passengers and colleagues.
3. Customer service oriented: Willingness to assist passengers in a courteous and helpful manner.
4. Ability to work under pressure: Capable of handling a high volume of passengers during peak times.
5. Punctuality: Arrive on time for shifts and follow schedules diligently.