As a Ground Hostess in Patna, India, you will be the smiling face welcoming travelers at the airport. Your role is to assist passengers with their needs and ensure they have a pleasant experience.
Key Responsibilities:
1. **Passenger Assistance**: You will greet and guide passengers through check-in and boarding processes, offering help to ensure they feel comfortable and informed.
2. **Information Handling**: You will provide important information about flight schedules, procedures, and terminal facilities, making sure travelers have all the details they need for a smooth journey.
3. **Baggage Management**: You will assist passengers with their luggage, helping them navigate any issues related to baggage check-in and retrieval.
4. **Customer Support**: Responding to inquiries and resolving concerns will be a key part of your job. You will be the first point of contact for passengers, ensuring their questions are answered timely.
5. **Emergency Protocols**: You will be trained to handle emergency situations, ensuring passenger safety and following all necessary security protocols.
Required Skills and Expectations:
- Communication: Excellent spoken and written communication skills are essential to interact with passengers and coworkers effectively.
- Customer Service: A friendly and service-oriented attitude is crucial for providing a positive experience to travelers.
- Teamwork: You will work alongside other airport staff, so strong collaboration skills are important.
- Adaptability: The ability to remain calm and efficient under pressure is necessary in a busy airport environment.
- Basic Computer Skills: Familiarity with common office software is needed for handling flight information and passenger data.
This full-time position is ideal for freshers who have completed at least 10th grade and are passionate about customer service in a dynamic environment.
Experience
Fresher
No. of Openings
44
Education
10th Pass
Role
Ground Hostess
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 35 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab
Face Interview Location
dum dum airport