Customer Service Manager Jobs

We are seeking dedicated and enthusiastic individuals to join our team as Ground Staff. This position is based in Kannur and is open to candidates with 0 to 6 years of experience. A minimum education of 10th grade is required.**Key Responsibilities:**- **Passenger Handling:** Assist passengers with check-in, boarding, and luggage handling to ensure a smooth travel experience.- **Customer Service:** Provide information about flights, schedules, and airport facilities, addressing any passenger inquiries or issues professionally.- **Baggage Management:** Monitor the loading and unloading of baggage to ensure safety and accuracy, minimizing any potential loss or damage.- **Safety and Security Checks:** Conduct necessary safety checks and ensure that all security protocols are followed in the airport environment.- **Coordination with Airlines:** Collaborate with airline staff and other ground employees to ensure timely and efficient flight operations.Required skills and expectations include:- **Good Communication:** Strong verbal communication skills are essential to interact effectively with passengers and team members.- **Team Player:** Must work well in a team environment, supporting colleagues to achieve shared goals.- **Attention to Detail:** Ability to pay close attention to details, ensuring all procedures are followed accurately.- **Customer-Focused Attitude:** A passion for providing excellent customer service and maintaining a positive atmosphere is crucial.- **Flexible Schedule:** Candidates should be willing to work various shifts, including weekends and holidays, as required in the airport environment.

Company Name: AIS Techno Labs Pvt LtdDesignation: Project ManagerExperience Required: 4+ yearsLocation: Ahmadabad

We are looking for an enthusiastic Airline Customer Service Representative in Baleswar, India. This full-time role is ideal for freshers who have completed their 10th grade and are eager to start a career in the airline industry.Key Responsibilities:- **Assist Passengers**: Greet and help travelers with their questions and needs at the airport, ensuring a smooth travel experience.- **Booking Support**: Help customers with ticket bookings, changes, and cancellations, providing clear and accurate information.- **Handle Complaints**: Listen to passenger concerns and resolve issues promptly, ensuring customer satisfaction and maintaining a positive image for the airline.- **Provide Information**: Offer details about flight schedules, amenities, and services available, keeping passengers well-informed.- **Coordinate with Team**: Work alongside other staff members to ensure efficient operations and seamless customer service.Required Skills and Expectations:Candidates should have strong communication skills to effectively interact with passengers. A friendly and positive attitude is essential to create a welcoming environment. Good problem-solving abilities are needed to handle customer issues professionally. Basic computer skills are required for managing bookings and information. Being a team player and showing readiness to learn will ensure success in this position.

We are looking for an Airport Ticketing Executive in Varanasi, India, to assist travelers with ticket purchases and flight inquiries. This role is perfect for individuals who are passionate about customer service and have a keen interest in the travel industry. Key Responsibilities:1. **Ticket Sales**: Assist customers in purchasing airline tickets, ensuring they have the best options that meet their travel needs.2. **Customer Support**: Address inquiries from travelers regarding flight schedules, ticket pricing, and baggage policies, providing clear and accurate information.3. **Reservations Management**: Manage flight bookings and cancellations, ensuring all changes and updates are handled efficiently.4. **Payment Handling**: Process payments for ticket purchases and provide customers with receipts and confirmations.5. **Problem Resolution**: Handle any issues or complaints from customers professionally and seek to resolve them as swiftly as possible.Required Skills and Expectations:Candidates should have a minimum education of 12th pass, and previous experience in ticketing or customer service is preferred but not mandatory. Strong communication skills are essential, with the ability to interact positively with diverse customers. Attention to detail is crucial in managing flight details and transactions accurately. Candidates should also possess basic computer skills for handling booking systems and customer inquiries efficiently. A proactive attitude and a willingness to learn about the aviation industry are highly valued.

We are looking for a skilled Petrol Mechanic to join our team in Jidhafs. The ideal candidate should have 2 to 8 years of experience and a diploma in a relevant field. This full-time position is office-based and is open to male applicants only.As a Petrol Mechanic, your main responsibilities will include diagnosing and repairing petrol engines, conducting routine maintenance checks, and ensuring the vehicles are safe and running efficiently. You will be responsible for inspecting various components like fuel systems, exhaust systems, and electrical systems to identify issues. You will also need to record and report maintenance activities, ensuring that all repairs are documented accurately.To succeed in this role, you should have a solid understanding of engine mechanics and be familiar with the tools and equipment used in the repair process. You should be able to troubleshoot problems effectively and work independently with minimal supervision. Attention to detail is crucial, as is the ability to follow safety guidelines strictly. A strong customer service attitude is necessary, as you may need to explain repairs and maintenance options to clients clearly and professionally. If you have a passion for vehicles and possess the required skills and experience, we encourage you to apply for this opportunity and become a valuable part of our team.

We are looking for an experienced Restaurant Supervisor to join our team in Canada. The role involves managing daily operations and ensuring excellent customer service.**Key Responsibilities:**- **Overseeing Restaurant Operations:** Manage the day-to-day operations to ensure everything runs smoothly, from opening to closing.- **Staff Management:** Train, supervise, and schedule staff to guarantee that all employees stay motivated and efficiently fulfill their roles.- **Customer Service Excellence:** Ensure high standards of customer service are met by addressing any customer complaints and responding to their needs promptly.- **Inventory Management:** Monitor inventory levels and place orders when necessary to ensure that supplies are maintained and waste is minimized.- **Financial Oversight:** Assist in budgeting and financial planning by tracking expenses and sales to keep operations profitable.- **Maintaining Cleanliness Standards:** Ensure that the kitchen, dining area, and restrooms are kept clean and compliant with health and safety regulations.**Required Skills and Expectations:**Candidates should have 4 to 10 years of experience in a supervisory role within the restaurant industry. Strong leadership and interpersonal skills are essential for managing a diverse team. Candidates should be organized, detail-oriented, and able to handle multiple tasks simultaneously. Good communication skills are critical for interacting with both staff and customers. A deep understanding of health regulations and food safety is expected to maintain a safe environment for guests and employees alike.

As an F&B Captain, you will play a crucial role in enhancing the dining experience and ensuring smooth operations within the food and beverage department. This full-time position is based in Havelock.**Key Responsibilities:**- **Supervise Staff:** Oversee and coordinate the activities of the food and beverage staff to ensure high standards of service are maintained.- **Ensure Customer Satisfaction:** Engage with guests to gather feedback and ensure their dining experience meets or exceeds expectations.- **Manage F&B Operations:** Assist in the daily operations of the food and beverage service, including managing inventory and maintaining cleanliness.- **Training and Development:** Provide training to new team members, helping them understand standards and procedures necessary for excellent service.- **Coordinate with Kitchen Staff:** Liaise with chefs and kitchen personnel to facilitate smooth communication and timely service delivery.**Required Skills and Expectations:**Candidates should have 3 to 5 years of experience in a similar role, ideally within a restaurant or hospitality setting. A minimum education level of 12th grade is required. An F&B Captain must demonstrate exceptional leadership skills to guide the team effectively and manage day-to-day operations. Excellent communication abilities are essential for interacting with guests and staff alike. Candidates should also possess strong problem-solving skills to address any issues that arise during service promptly. Knowledge of food and beverage trends will be an advantage. A commitment to providing outstanding customer service is crucial for this role.

Designation -Super Market HelperQualification -10th ,12th or Any DegreeExperience - 0 - 5 yearsVisa - Employment VisaRequired Candidate profileMandatory DocumentsPassport Size Photo-2document photocopyPerks and benefitsFree Transport , Accommodation & Medical Insurance

Restaurant Managers Required In GermanyIelts/ German Not Mandatory in Germanyvisa Duration- 12 Months to 3 Yearsfree Medical and Education Facilities for Familyfamily Visagovt Sponsored Visaspouse Can Legally Workselection On First Cum First BasisMajor Responsibilities:-Managed overall restaurant operations to ensure efficient and profitable performance.Supervised, trained, and evaluated restaurant staff.Ensured exceptional customer service and guest satisfaction.Monitored food quality, presentation, and service standards.Managed staff scheduling, attendance, and shift operations.Controlled inventory, purchasing, and stock levels.Oversaw budgeting, cost control, and revenue generation activities.Handled customer complaints and resolved service-related issues professionally.Ensured compliance with food safety, hygiene, and HACCP regulations.Coordinated with kitchen and service teams to maintain smooth operations.Monitored cash handling, billing, and POS transactions.Prepared operational reports and implemented strategies to improve business performance.

Major Roles & Responsibilities:-Assist in preparing and serving drinksSet up and stock the bar before serviceKeep bar area clean and organizedRefill supplies (ice, garnishes, glassware, etc.)Support bartender during busy hoursTake basic drink orders from customersEnsure proper hygiene and safety standardsHandle glassware washing and polishingMonitor inventory and report shortagesHelp with opening and closing dutiesProvide friendly customer serviceFollow alcohol serving regulations

We are seeking a motivated and detail-oriented individual to join our team as a Flight Operator in Rourkela, India. This full-time position is suitable for freshers and requires a minimum education of 10th pass. In this role, you will be responsible for supporting flight operations by coordinating schedules, maintaining safety protocols, and assisting with logistics. You will play a crucial role in ensuring smooth and efficient flight services.Key Responsibilities:- **Coordinate Flight Schedules**: Assist in planning and managing flight times, ensuring timely departures and arrivals to optimize operational efficiency.- **Maintain Safety Protocols**: Ensure that all safety regulations and operational protocols are strictly followed to guarantee the safety of passengers and crew.- **Logistics Support**: Help manage necessary logistics, including cargo handling and communication with team members, to ensure that all operations run smoothly.- **Customer Service**: Interact with passengers, providing assistance and addressing any queries they may have regarding their flight or related services.Required Skills and Expectations:Candidates should be detail-oriented with strong communication skills to effectively interact with team members and passengers. The ability to work under pressure and adapt to changing situations is essential. A good understanding of basic computer operations is required, along with a commitment to maintaining high safety standards. A strong teamwork mindset is important as well, as collaboration with other staff members will be necessary for successful flight operations.

We are seeking a dedicated Flight Operator to join our team in Balasore, India. This full-time position is ideal for freshers who have completed their 10th grade education and are eager to start a career in aviation.As a Flight Operator, you will be responsible for managing various activities related to flight operations. This includes monitoring flight schedules, ensuring all necessary documents are prepared, and assisting in coordinating aircraft movements. You will work closely with pilots and ground staff to ensure smooth operations.Key responsibilities include:- **Monitoring Flight Schedules:** You will keep track of flight timings, delays, and updates to ensure all information is current and communicated effectively.- **Document Preparation:** You will assist in preparing and organizing necessary paperwork for flights, ensuring compliance with aviation regulations.- **Coordinating with Team Members:** Effective communication with pilots, ground staff, and other departments is essential to facilitate seamless operations.- **Assisting with Safety Checks:** You will participate in pre-flight checks to verify that all safety measures are followed.Candidates should have strong attention to detail and good organizational skills. Being able to work effectively in a team and communicate clearly are essential for this role. A proactive attitude and a desire to learn will contribute to your success as a Flight Operator. Join us and embark on an exciting career in the aviation industry!

We are looking for a dedicated Flight Operator in Gumla, India. This is a full-time position suitable for freshers who have completed at least 10th grade. As a Flight Operator, you will play a key role in ensuring smooth flight operations and coordination.Key Responsibilities:1. **Flight Coordination**: Work closely with pilots and ground staff to facilitate safe and timely flights, ensuring everyone is in the right place at the right time.2. **Monitoring Flight Schedules**: Keep an eye on flight schedules to ensure they are followed closely, making adjustments as necessary to accommodate changes or delays.3. **Customer Assistance**: Provide help to passengers before and during flights, answering their questions and addressing any concerns to enhance their experience.4. **Communication**: Act as a point of contact between different teams involved in flight operations, sharing important information and updates to ensure clarity and teamwork.Required Skills and Expectations:Candidates should have good communication skills and be comfortable working in a team environment. Attention to detail is essential to manage schedules accurately and ensure safety. A proactive attitude toward problem-solving will help you handle any issues that arise. A willingness to learn and adapt in a fast-paced environment is also crucial for success in this role.

We are looking for an Airport Ticketing Executive to join our team in Patna. This is a full-time position suitable for candidates with 0 to 5 years of experience and requires at least a 12th-grade education. The role involves assisting customers with ticket bookings and providing excellent service.Key Responsibilities:1. **Ticket Reservations**: You will be responsible for booking flight tickets for customers, ensuring accurate and timely reservations according to their travel plans.2. **Customer Assistance**: You will assist customers with inquiries about flight schedules, ticket prices, and other travel-related queries, providing information clearly and courteously.3. **Issue Tickets**: You will generate and issue tickets after confirming bookings, verifying all details to avoid errors.4. **Handle Payments**: You will process payments for ticket purchases, ensuring compliance with financial procedures and maintaining accurate records.5. **Problem Resolution**: You will address and resolve customer issues related to bookings, cancellations, or changes in itineraries with patience and professionalism.Required Skills and Expectations:Candidates should have good communication skills to effectively interact with customers. A strong understanding of computer systems and ticketing software is essential to perform the job efficiently. You should be detail-oriented to avoid mistakes in bookings and transactions. The ability to work in a fast-paced environment while remaining calm under pressure is important. A positive attitude and a readiness to assist customers will contribute to your success in this role.

We are seeking an enthusiastic Airport Ticketing Executive to assist travelers at our airport location in Gurgaon, India. This role is ideal for individuals who enjoy working in a dynamic environment and have a strong customer service mindset.Key Responsibilities:- **Ticket Booking and Issuance**: Assist customers in booking flight tickets, processing payments, and issuing boarding passes accurately.- **Customer Service**: Provide excellent service by addressing inquiries, resolving issues, and guiding passengers through the ticketing process.- **Flight Information Management**: Keep updated on flight schedules, cancellations, and delays, ensuring customers receive timely information.- **Reporting and Documentation**: Maintain accurate records of transactions and generate reports as needed for daily operations.- **Collaboration**: Work closely with airline staff and other departments to provide seamless service and resolve any ticketing-related challenges.Required Skills and Expectations:Candidates should have at least a 12th-grade education, with a preference for those who have completed any relevant courses in travel and tourism. Previous experience in a similar role is advantageous but not mandatory. Strong communication skills are essential for effective interaction with customers and team members. Candidates must be detail-oriented, able to work efficiently under pressure, and possess a positive attitude to provide remarkable customer experiences. Flexibility in working hours and weekend availability may also be required to meet operational needs.

We are seeking an enthusiastic Airport Ticketing Executive to join our team in Delhi. This role is ideal for individuals looking to start their career in the aviation industry, with opportunities for growth and advancement.As an Airport Ticketing Executive, your main responsibilities will include:1. **Ticket Sales**: Assist customers in purchasing airline tickets, ensuring accuracy in bookings and providing clear information on flight options. 2. **Customer Service**: Respond to passenger inquiries and resolve issues related to ticketing, including cancellations, changes, and refunds, ensuring a high level of customer satisfaction.3. **Documentation**: Handle necessary paperwork for ticketing transactions efficiently and in compliance with airline regulations.4. **Information Updates**: Provide up-to-date information regarding flight schedules, prices, and policies, while helping travelers navigate the check-in process smoothly.5. **Coordination with Airlines**: Liaise with various airlines to resolve issues and secure the best rates for customers, enhancing the overall travel experience.Candidates for this position should have completed their 12th grade education and possess strong communication skills. Attention to detail is crucial as accuracy in ticketing can greatly impact customer satisfaction. Familiarity with computer systems and a strong willingness to learn about the aviation industry will also contribute to your success. A friendly demeanor and the ability to work well under pressure are essential, as you will be interacting with travelers in a fast-paced environment.

I. Position SummaryThe Front Office Executive is responsible for managing the reception area, handling all incoming and outgoing communications, and providing excellent customer service and administrative support. They are the professional face and voice of the company.II. Key ResponsibilitiesA. Guest and Visitor ManagementGreeting: Warmly greet and welcome all visitors, clients, and guests, directing them to the appropriate person or department.Check-in/Check-out (Hospitality): Process guest arrivals and departures, assign rooms, handle key management, and accurately settle guest folios and payments.Security: Maintain visitor logs, issue temporary access cards, and follow security protocols to ensure only authorized personnel enter the premises.Liaison: Act as a central communication point between guests/clients and internal staff.B. Communication and AdministrationCall Handling: Answer, screen, and forward all incoming phone calls professionally and efficiently, managing a high volume of internal and external communications.Mail & Correspondence: Receive, sort, and distribute daily mail, deliveries, and courier packages. Manage outgoing courier requests.Scheduling: Assist with scheduling appointments, meetings, and conference room bookings for staff and management.Filing & Documentation: Maintain organized physical and electronic filing systems for correspondence, invoices, and administrative documents.Office Supplies: Monitor and manage inventory of office supplies, initiating timely orders to ensure continuous availability.C. Office Upkeep and CoordinationAppearance: Ensure the reception area, common areas, and meeting rooms are tidy, presentable, and well-maintained at all times.Equipment: Monitor the functionality of office equipment (e.g., printers, copiers, phones) and coordinate maintenance or repairs as needed.Travel Coordination: Assist staff with basic travel arrangements, including booking flights, accommodation, and transportation, when required.

We are looking for enthusiastic individuals to join our team as Ground Staff in Chennai. This full-time position is suitable for candidates with experience ranging from freshers to those with up to six years of experience. A minimum education of 10th pass is required.**Key Responsibilities:**- **Customer Service:** Assist passengers at the airport with check-in, baggage handling, and boarding procedures to ensure a smooth travel experience.- **Baggage Handling:** Manage the loading and unloading of luggage from aircraft, ensuring items are handled carefully and safely.- **Ground Operations Support:** Collaborate with team members to facilitate efficient ground operations, including aircraft preparation and turnaround.- **Safety and Compliance:** Adhere to all safety regulations and procedures to maintain a secure environment for passengers and staff.- **Information Assistance:** Provide passengers with information about flight schedules, gate changes, and airport services to enhance their travel experience.**Required Skills and Expectations:**Candidates should possess excellent communication skills to interact effectively with passengers and team members. A strong sense of responsibility is important for ensuring safety and efficiency in operations. The ability to work in a fast-paced environment is essential, as is teamwork to meet the demands of the job. Candidates should be flexible with working hours, as this role may require shifts, including early mornings, late nights, or weekends. We welcome individuals who are proactive, customer-oriented, and ready to contribute positively to our team.

We are looking for dedicated and enthusiastic Ground Staff to join our team in Ahmedabad. The ideal candidate will play a crucial role in the smooth operation of airport services.**Key Responsibilities:**- **Customer Service:** Greet passengers and assist them during check-in, baggage handling, and boarding, ensuring a positive travel experience.- **Baggage Handling:** Safely manage the loading and unloading of luggage to prevent damage and ensure timely delivery to passengers.- **Check-in Assistance:** Help passengers with the check-in process, including issuing boarding passes and verifying travel documents.- **Safety and Security:** Ensure that all safety and security procedures are followed, contributing to a safe travel environment.- **Communication:** Act as a link between passengers and airline staff, effectively conveying important information regarding flights and services.- **Maintenance of Cleanliness:** Ensure that areas are kept tidy and presentable for passengers, reflecting the professional image of the airline.**Required Skills and Expectations:**Candidates should be at least 10th pass and have a willingness to learn and grow in the airline industry. Strong communication skills, both verbal and written, are essential. A friendly and approachable demeanor is important for assisting passengers. Candidates should be able to work in a fast-paced environment and handle stressful situations calmly. A team-oriented attitude is crucial, along with basic problem-solving skills. Flexibility to work different shifts, including weekends and holidays, is expected. Previous experience is not mandatory, making this role ideal for freshers looking to start their career.

Job SummaryAn Air Hostess is responsible for ensuring the safety, comfort, and satisfaction of passengers during flights. The role includes welcoming passengers, conducting safety demonstrations, serving meals and beverages, handling emergencies, and maintaining excellent customer service standards throughout the journey.Key ResponsibilitiesPassenger ServiceWelcome passengers onboard in a professional and friendly manner.Assist passengers with seating arrangements and cabin luggage.Provide information regarding flight schedules, safety procedures, and onboard services.Ensure passengers are comfortable throughout the flight.Safety & SecurityConduct pre-flight safety checks of emergency equipment.Demonstrate safety procedures and emergency protocols to passengers.Ensure all passengers comply with aviation safety regulations.Handle emergency situations calmly and efficiently.Administer first aid when required.In-Flight OperationsServe meals, snacks, and beverages to passengers.Maintain cleanliness and hygiene inside the aircraft cabin.Monitor passenger behavior and address any issues professionally.Coordinate with pilots and ground staff for smooth operations.Customer Relationship ManagementResolve passenger complaints and concerns politely.Deliver high-quality hospitality and customer experience.Assist elderly passengers, children, and passengers with special needs.Documentation & ReportingPrepare flight reports and incident documentation.Maintain records of onboard sales and inventory if applicable.Required SkillsExcellent communication and interpersonal skills.Strong customer service and hospitality skills.Good problem-solving and decision-making ability.Ability to remain calm under pressure.Teamwork and coordination skills.Grooming and professional appearance.Basic knowledge of aviation safety procedures.Educational QualificationMinimum: 10+2 (Higher Secondary).Diploma or Degree in Hospitality, Aviation, or Tourism preferred.Cabin Crew certification is an advantage.Eligibility CriteriaGood command of English and Hindi.Pleasant personality and positive attitude.Physically fit and medically healthy.Good eyesight and hearing.Ability to swim is preferred by many airlines.ExperienceFreshers can apply.Prior experience in hospitality, customer service, hotel management, or aviation is an added advantage.Working ConditionsRotational shifts including nights, weekends, and holidays.Domestic and international travel opportunities.Long working hours and time-zone adjustments.Salary Range (India)Fresher: 25,000 - 45,000 per monthExperienced Cabin Crew: 50,000 - 1,20,000+ per monthInternational airlines may offer higher salary packages and travel benefits.

ONLY INDIAN CANDIDATES ONLYCreate attractive bouquets, flower arrangements and floral designs.Prepare flowers for daily customer orders and special occasions.Design arrangements for weddings, parties, corporate events and celebrations.Select suitable flowers, colours, greenery and decorative materials.Cut, clean and condition fresh flowers to maintain quality and freshness.Maintain flower displays and cold-storage areas properly.Wrap and pack bouquets professionally for customers and delivery.Assist customers in selecting flowers and suitable arrangements.Handle customized and urgent floral orders efficiently.Maintain cleanliness of the flower shop, tools, vases and working area.Check flower stock and inform the supervisor about required materials.

Upholster new sofas, chairs, beds, and other furniture.Measure, cut, and fit fabric, leather, vinyl, and foam accurately.Remove old upholstery and replace damaged padding, springs, and webbing.Stitch and sew upholstery materials using industrial sewing machines.Stretch and secure upholstery using staple guns and hand tools.Repair and restore damaged upholstered furniture.Inspect finished products to ensure quality and customer specifications.Maintain tools, equipment, and a clean, safe work environment.Follow production schedules and company quality standards.

We are looking for an experienced Heavy Driver to join our team in Jidhafs. The ideal candidate will have 2 to 8 years of driving experience and must have completed their 12th grade education. This full-time role requires a reliable individual who is dedicated to ensuring the safe transportation of goods.Key Responsibilities:1. **Safe Vehicle Operation**: Drive heavy vehicles safely and responsibly, following all traffic laws and company policies. Ensure the safety of yourself and others on the road.2. **Load Management**: Load and unload cargo, making sure the load is secure for transport. Check that the vehicle is suitable for the loads being carried.3. **Routine Maintenance Checks**: Perform regular checks on the vehicle, including fuel, oil, and tire levels. Report any mechanical issues promptly to maintain vehicle safety and efficiency.4. **Delivery Coordination**: Follow delivery schedules and routes to ensure that goods are delivered on time. Communicate with dispatchers or management regarding any delays or issues during transit.5. **Record Keeping**: Maintain logs and reports of mileage, fuel consumption, and delivery times. Ensure all paperwork is completed accurately and submitted as required.Required Skills and Expectations:Candidates must possess a valid heavy vehicle driving license and have a clean driving record. Strong knowledge of road safety regulations and excellent navigation skills are essential. The ability to manage time efficiently, communicate well, and work independently is also required. A commitment to safety and professionalism in all driving tasks is expected.