Apply now for more details.Air Ticketing Executive (International, Domestic & Cancelation Process)Exp: 0 Months to 1 year. (Same Industry)Key Skill: Issue tickets, making PNR, handling client over the phoneMust know how to do Issue, Reissue & Cancel TicketsMust have knowledge of Galileo/ Amadeus (prefer Galileo knowledge)Responsibilities and Duties:Knowledge of Domestic/International Ticketing according needs of different clientsResolving clients complaint and escalations whenever required.Supervise the work of office, administrative and customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.Issuing tickets and other relevant documentsInteracting with the airline regarding refund and cancellation policiesMaintaining daily productivity report of agents.Handling customer service calls regarding Reservation, flight information and Marketing schemesRequired Experience, Skills and Qualifications