Airport Executive Job Vacancies in North Guwahati

As a Ground Staff Executive, you will play a key role in ensuring a smooth and pleasant experience for passengers. Your primary responsibilities will include:- Passenger Assistance: Help passengers with check-in and boarding processes, providing clear information about flight schedules and gate numbers.- Baggage Handling: Safely manage the loading and unloading of baggage, ensuring that it reaches its destination on time and that it meets all safety regulations.- Customer Service: Address passenger inquiries and complaints promptly, working to resolve issues and enhancing their travel experience.- Coordination with Other Departments: Collaborate with security, boarding, and check-in teams to maintain effective communication and ensure smooth operations on the ground.- Monitoring Flight Information: Keep track of flight schedules and updates, informing passengers about any changes or delays.To qualify for this role, you should possess a strong customer service orientation, with the ability to work well under pressure and maintain a positive attitude. Excellent communication skills, both verbal and written, are essential to interact efficiently with passengers and team members. Attention to detail is crucial, as you'll need to ensure compliance with safety standards in all tasks. A willingness to work flexible hours, including weekends and holidays, is expected, and you should be comfortable working in a team-oriented environment. Prior experience is not necessary, making this an excellent opportunity for recent school graduates.

Ticket Support Executive handles customer inquiries, processes bookings, manages cancellations, and resolves service problems via phone, email, or digital ticketing systems. They typically work in fast-paced sectors like travel, aviation, or IT support to ensure smooth operations and high customer satisfaction.HR SIMA- 7086942058

Airport staff have many responsibilities, including ensuring the safety and comfort of passengers, managing operations, and providing customer service: Passenger servicesGreet passengers, check tickets and passports, and assign seats. Help passengers with inquiries, provide flight information, and direct them to the correct terminals. Assist passengers with disabilities, infants, and unaccompanied children. Baggage handlingCheck in baggage, weigh it, and tag it for the correct destination. Move luggage between check-in points and departure areas, and load and unload it from the plane. Ensure luggage is scanned and delivered safely. BoardingManage the check-in and boarding processes, and check boarding passes at the departure gate. OperationsCoordinate with ground crew to move aircraft, and assist with aircraft marshaling. Operate airport equipment like baggage carts, forklifts, and tugs. Respond to emergencies and incidents in a professional manner. Other responsibilitiesSell airline tickets and make reservations. Help passengers confirm flight and meal reservations. Store freight cargo in warehouses. Maintain accurate records of activities, such as passenger counts, baggage handling, and equipment maintenance.