Ground Staff Executive - Full Time - Freshers

As a Ground Staff Executive, you will play a key role in ensuring a smooth and pleasant experience for passengers. Your primary responsibilities will include:

- Passenger Assistance: Help passengers with check-in and boarding processes, providing clear information about flight schedules and gate numbers.

- Baggage Handling: Safely manage the loading and unloading of baggage, ensuring that it reaches its destination on time and that it meets all safety regulations.

- Customer Service: Address passenger inquiries and complaints promptly, working to resolve issues and enhancing their travel experience.

- Coordination with Other Departments: Collaborate with security, boarding, and check-in teams to maintain effective communication and ensure smooth operations on the ground.

- Monitoring Flight Information: Keep track of flight schedules and updates, informing passengers about any changes or delays.

To qualify for this role, you should possess a strong customer service orientation, with the ability to work well under pressure and maintain a positive attitude. Excellent communication skills, both verbal and written, are essential to interact efficiently with passengers and team members. Attention to detail is crucial, as you'll need to ensure compliance with safety standards in all tasks. A willingness to work flexible hours, including weekends and holidays, is expected, and you should be comfortable working in a team-oriented environment. Prior experience is not necessary, making this an excellent opportunity for recent school graduates.

• Experience

  0 - 1 Years

• No. of Openings

  23

• Education

  12th Pass

• Role

  Ground Staff Executive

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 28 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Travel Allowance (TA), Internet Allowance, Accommodation

• Face Interview Location

  4th Floor, Jupitara Place, GS Rd, ABC Point, Sree Nagar, Guwahati, Assam-781005.