Airport Executive 10th Pass Fresher Jobs in Kochi

Key Responsibilities:1. Provide excellent customer service and assistance to passengers at the ticketing counter.- Greet passengers, answer their queries, and assist them in booking or changing flights.2. Issue tickets, boarding passes, and baggage tags to passengers.- Ensure accurate information is provided on tickets and process payments efficiently.3. Handle reservations, bookings, and cancellations using computerized systems.- Update passenger information, assign seats, and handle flight schedule changes.4. Ensure compliance with airline policies, safety regulations, and security procedures.- Adhere to standard operating procedures to maintain a safe and secure environment for passengers.5. Collaborate with other airport staff, including ground crew and security personnel, to ensure smooth operations.- Coordinate with different departments to address passenger needs and resolve any issues promptly.Required Skills and Expectations:1. Good communication skills and a friendly demeanor.2. Basic computer knowledge to operate ticketing systems.3. Ability to work under pressure and handle customer complaints professionally.4. Attention to detail to accurately process tickets and follow procedures.5. Willingness to work in shifts, including evenings, weekends, and holidays.6. Ability to adapt to a fast-paced and dynamic work environment at the airport.

We are seeking enthusiastic individuals for the role of Airport Ground Staff at our Kochi location. This is a full-time position suitable for freshers with a minimum education of 10th pass.**Key Responsibilities:**- **Passenger Handling:** Assist passengers during check-in and boarding, ensuring a smooth experience from arrival to departure.- **Baggage Management:** Safely handle and organize luggage, ensuring that passengers' belongings are properly tagged and transported.- **Customer Service:** Provide information and help to travelers concerning flight schedules, changes, and other inquiries to enhance their travel experience.- **Emergency Situations:** Be prepared to follow safety protocols and assist in any emergency situation, ensuring the wellbeing of all passengers.- **Coordination with Teams:** Work closely with security, maintenance, and flight crews to ensure all operations run smoothly and efficiently.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal skills are essential for interacting with passengers and colleagues in a friendly and professional manner.- **Team Player:** Ability to collaborate effectively with others in a busy environment while maintaining a positive attitude.- **Attention to Detail:** Understanding the importance of careful handling of baggage and passenger information for safety and satisfaction.- **Adaptability:** Flexibility to adapt to changing situations and work schedules, including weekends and holidays.Candidates should be ready to work from the office and must display a commitment to providing excellent service in a fast-paced airport environment.

As an Air Cargo Executive based in Kochi, you will play a crucial role in managing and coordinating air cargo operations. Your primary responsibility will be to ensure the smooth handling and transportation of cargo from its source to its destination.**Key Responsibilities:**- **Cargo Documentation:** Prepare and verify all necessary documents, such as air waybills and customs paperwork, to ensure compliance with regulations.- **Customer Coordination:** Communicate with customers to provide updates regarding shipment status and address any inquiries or concerns they may have.- **Booking Management:** Coordinate bookings with airlines to secure space for cargo, ensuring timely and efficient shipping according to customer needs.- **Cargo Tracking:** Monitor shipments throughout the transport process to ensure timely delivery and resolve any issues that may arise.- **Compliance Checks:** Ensure that all operations comply with aviation regulations and safety standards to maintain high-quality service.- **Inventory Management:** Assist in maintaining accurate records of cargo and inventory levels, providing support in stock management.To succeed in this role, you should possess strong communication skills to engage effectively with customers and team members. An eye for detail is essential for managing documentation and compliance tasks. Time management skills will be necessary to handle multiple bookings and shipments efficiently. Basic computer skills, including familiarity with cargo management software, will also be beneficial. Though previous experience in air cargo is an advantage, individuals with a 12th-grade education and a willingness to learn will be considered for this full-time position.

We are looking for enthusiastic individuals to join our team as Cabin Crew members in Kochi. This full-time position is ideal for those who have a passion for customer service and enjoy working in a dynamic environment.**Key Responsibilities:**- **Ensure Passenger Safety:** You will be trained to conduct safety demonstrations and ensure that all safety procedures are followed during the flight.- **Assist Passengers:** Your role involves helping passengers with boarding and deboarding, answering queries, and ensuring that they feel comfortable and secure throughout the flight.- **Serve Food and Beverages:** You will be responsible for serving meals and drinks, ensuring that all passengers receive their orders in a timely and courteous manner.- **Maintain Cleanliness:** Keeping the cabin clean and organized is crucial. You will regularly check and tidy the cabin space during the flight.- **Handle Emergencies:** In case of emergencies, you will be trained to follow protocols and assist passengers calmly and effectively.**Required Skills and Expectations:**Candidates should have completed their 12th grade and possess excellent communication skills in English and local languages. A friendly and approachable demeanor is essential, as is the ability to work in a team. Being physically fit is important, as the role may involve lifting heavy items and standing for long periods. Previous experience in customer service is a plus, but not mandatory, as freshers are encouraged to apply. A flexible attitude and willingness to work in various shifts are also expected.

We are looking for 649 Air Ticketing Staff Posts in Kochi/Cochin, Trivandrum/Thiruvananthapuram, Kannur, Kozhikode/Calicut, Mangalore, Ranchi, Dibrugarh, South Sikkim, Darjeeling, Shillong, with deep knowledge in Air Ticketing, Ticket Booking, Customer Relationship, Ground Staff, Ground Hostess, Airport Ground Staff, Airline Ground Staff, Ground Staff Executive, Ground Handling Staff, Airport Ticketing, Airport Staff, Airport Executive and Required Educational Qualification is : 12th Pass

Position OverviewAn Air Cargo Executive is responsible for managing and coordinating the movement of cargo through air transport. The role involves handling documentation, ensuring regulatory compliance, coordinating with airlines, customs, and clients, and maintaining efficient cargo operations from origin to destination. The executive ensures smooth, timely, and secure shipment handling while delivering high levels of customer service.Key Responsibilities1. Cargo Operations & CoordinationManage day-to-day air cargo import/export operations.Liaise with airlines, freight forwarders, customs brokers, and ground handling agents.Plan and coordinate cargo loading, unloading, and storage operations.Monitor shipment movement and ensure timely dispatch and delivery.Handle special shipments such as perishable, valuable, or dangerous goods in compliance with IATA standards.2. Documentation & CompliancePrepare and verify all shipment-related documents including Air Waybills (AWB), invoices, packing lists, and cargo manifests.Ensure compliance with customs regulations, DGCA, IATA, and airline policies.Coordinate with clearing agents for customs clearance and documentation submission.Maintain accurate and updated shipment records for audits and reporting.3. Customer Service & CommunicationCommunicate with clients regarding shipment status, rates, and delivery timelines.Provide quotations, shipping schedules, and cargo tracking updates.Handle customer complaints or delays with prompt and professional resolution.Build and maintain long-term relationships with customers and airline partners.4. Pricing & Revenue ManagementCoordinate with airlines and consolidators for cargo space and rate negotiation.Prepare cost estimates, quotations, and billing documentation.Monitor freight rates, surcharges, and optimize cost efficiency for shipments.5. Safety & Quality ControlEnsure all cargo operations comply with safety and security standards.Verify correct labeling, packaging, and handling of cargo, especially hazardous materials.Conduct inspections to ensure proper cargo documentation and storage.6. Reporting & Administrative TasksPrepare daily, weekly, and monthly reports on shipment activities and performance metrics.Maintain systematic filing of shipment records, invoices, and delivery notes.Support audit activities and maintain confidentiality of all cargo-related information.Preferred Skills & CompetenciesStrong knowledge of air cargo procedures and airline operations.Familiarity with IATA, DGCA, and customs regulations.Proficiency in MS Office, CargoSpot, Cargowise, or similar cargo software.Excellent communication, coordination, and negotiation skills.Attention to detail, accuracy, and ability to work under pressure.Strong analytical and problem-solving abilities.Team player with customer-focused attitude.Educational QualificationGraduate in Logistics, Supply Chain Management, Aviation, or Commerce (preferred).Additional certification in IATA Cargo Handling / Dangerous Goods Regulations (DGR) is an added advantage.Experience Required06 years of experience in air cargo operations, freight forwarding, or airline cargo department.Freshers with IATA or logistics training may also apply for junior roles.Work EnvironmentBased at airport cargo terminals, airline offices, or freight forwarding companies.Shift-based work including weekends or holidays depending on flight schedules.Requires coordination with internal departments and external authorities.Key Performance Indicators (KPIs)On-time cargo dispatch and delivery rateCustomer satisfaction and retentionDocumentation accuracyRevenue generation and cost efficiencyCompliance and safety adherence

The Primary Responsibility of An Airport Ground Staff is to Ensure the Safety and Comfort of Passengers Throughout Their Journey. this Role Involves Assisting Passengers with Check-in, Boarding, and Baggage Handling, as Well as Providing Information and Assistance to Passengers as Needed. key Responsibilities for Airport Ground Staff Include Performing Ground Staff Activities such as Check-in, Boarding, and Baggage Handling, as Well as Assisting Passengers with Any Queries or Issues They May Have.

Urgent Vacancy for Airport DESIGNATION :- 1.AIR-TICKETING OFFICER2.PASSPORT CHECKING OFFICER3.RESERVATION OFFICER4.RAMP OFFICER 5.DUTY MANAGER 6.CUSTOMER SERVICE ASSOCIATE7.CABIN CREW**SALARY:-31k TO 35k +CAB +MEALS ADVANTAGES- >We are Hiring for the jobs for the position of Air Ticketing /Ground Staff /Cabin Crew / Maintenance Engineer Perks : 1.PF + ESI 2.Over Time with Accommodation 3.Good Communication Skills & pleasing personality 4.Educational Qualification : 10th & 12th pass or above

Responsibilities:1. Issuing, reissuing, and cancelling air tickets for customers.2. Handling customer inquiries and providing information on flight schedules, fares, and availability.3. Coordinating with airlines to confirm reservations and resolve any booking issues.4. Ensuring compliance with airline policies and procedures.5. Assisting customers with check-in and boarding procedures.6. Handling customer complaints and offering solutions to ensure customer satisfaction.7. Maintaining accurate records of ticketing transactions.

Ground Staff are responsible for ensuring the smooth operation of airport services by providing assistance to passengers and fulfilling various duties on the ground. The key responsibilities of a Ground Staff member include:1. Providing excellent customer support by assisting passengers with inquiries, check-in, boarding, and other related services.2. Demonstrating strong communication skills to effectively convey information to passengers and other airport staff.3. Having the ability to multitask and efficiently handle multiple tasks simultaneously in a fast-paced environment.

Ground Staff are responsible for ensuring the smooth operation of airport services and assisting passengers during their travel experience. They perform a variety of duties that may include customer service, baggage handling, ticketing, and security checks. Responsibilities of Ground Staff may include:- Greeting and checking in passengers- Assisting passengers with boarding and deplaning- Handling luggage and cargo- Performing security checks on passengers and baggage- Enforcing safety regulations and protocols- Providing information and assistance to passengers

Ground Staff members are responsible for ensuring the smooth operation of airport services, such as check-in, security, and boarding procedures. They play a crucial role in providing excellent customer service and ensuring the safety and security of passengers.Key responsibilities of Ground Staff include:1. Greeting and assisting passengers at check-in counters and boarding gates2. Checking and tagging baggage3. Assisting passengers with boarding and disembarkation procedures4. Conducting security checks and following safety protocols

Ground Staff are responsible for assisting passengers and airline personnel during airport operations. Their duties include checking in passengers, handling baggage, and coordinating boarding procedures. Ground Staff also work to ensure the safety and security of all airport guests.Key Responsibilities:- Greet passengers and provide assistance with check-in procedures- Assist passengers with boarding and disembarking from aircraft- Handle and process baggage to ensure timely delivery- Coordinate with airline staff to ensure efficient operations- Monitor and maintain airport security protocols

Ground Staff are responsible for ensuring the smooth operation of airport activities, including passenger handling, baggage handling, and aircraft operations. They play a key role in ensuring the safety and comfort of passengers throughout their journey.Responsibilities for Ground Staff may include:- Greeting and assisting passengers at check-in counters- Ensuring passengers' baggage is safely stowed and unloaded- Assisting passengers with boarding and disembarking from aircraft.

The Air Traffic Controller (ATC) is responsible for ensuring the safe, orderly, and efficient movement of aircraft within assigned airspace and at airports. The role involves monitoring and directing aircraft takeoffs, landings, and en-route flights through precise communication, radar coordination, and adherence to aviation safety standards. Key ResponsibilitiesMonitor and manage aircraft movements in assigned airspace sectors or airport areas.Issue clearances and instructions for takeoff, landing, and en-route operations.Maintain safe separation between aircraft to prevent collisions.Operate radar, radio, and communication systems to track flight progress.Coordinate with pilots, ground controllers, approach/departure controllers, and neighboring control units.Provide accurate weather updates, traffic information, and route changes to pilots.Respond to emergencies or unusual situations, providing guidance for safe landings.Manage and update flight progress strips, radar data, and communication logs.Enforce compliance with aviation laws, safety regulations, and airspace procedures.Maintain constant situational awareness and make time-critical decisions.Participate in periodic training, simulations, and certification renewals. Required Skills & CompetenciesExcellent decision-making and situational awarenessStrong communication and radio transmission clarity (ICAO standard English)Advanced multitasking and problem-solving abilitiesAbility to work under pressure and remain calm in emergenciesHigh levels of concentration, accuracy, and attention to detailSound knowledge of air traffic control systems, navigation aids, and radar operationsFamiliarity with aviation meteorology and aircraft performance characteristicsComputer literacy and ability to use ATC software and radar consolesStrong teamwork, responsibility, and professional discipline Educational & Professional RequirementsMinimum: Bachelors Degree (preferably in Science, Engineering, or Aviation-related field)Must have completed ATC training and certification from a recognized authority (e.g., AAI, ICAO, DGCA, FAA, or EASA)Must hold a valid Air Traffic Controller LicenseProficiency in English (ICAO Level 4 or above)Medical fitness certification as per aviation standards Work EnvironmentHigh-security and high-focus operational environmentShift-based duty schedule (247 operations)Work conducted in control towers, radar rooms, or area control centersRequires constant communication, attention, and decision-making

Responsibilities:1. Ensure the safe and efficient handling of aircraft on the ground, including marshalling, towing, and baggage handling2. Assist with passenger boarding and disembarkation, including checking boarding passes and directing passengers to their seats3. Conduct safety checks on aircraft before and after flights, including securing doors and checking emergency equipment4. Communicate effectively with flight crews, air traffic control, and other ground staff to ensure the smooth operation of flights

As a Ground Staff member based in Kochi, you will play a crucial role in ensuring that airport and airline operations run smoothly and efficiently. Your responsibilities will include:- **Check-in Assistance**: Support passengers during the check-in process, verifying their identification and travel documents to ensure a seamless start to their journey.- **Baggage Handling**: Help manage luggage, including checking in, loading, and unloading bags, while ensuring all items are handled with care.- **Customer Service**: Provide friendly and efficient support to passengers, answering their questions and addressing any concerns to enhance their travel experience.- **Boarding Management**: Assist with the boarding process, ensuring passengers board in an orderly manner and follow airport regulations.- **Safety and Security Checks**: Participate in safety protocols by conducting security checks on passenger baggage and reporting any suspicious behavior to maintain a secure environment.- **Communication**: Liaise with other staff and departments to ensure that all operational matters are coordinated effectively, keeping everyone informed of important updates.Candidates should have a minimum of a 12th-grade education and be comfortable working in a busy environment. You should possess strong communication skills, be detail-oriented, and have a friendly demeanor. Experience in customer service is a plus but not mandatory; we welcome freshers. A willingness to work in shifts, including weekends and holidays, is essential for this full-time office role.