Air Ticketing Executive 10th Pass Fresher Jobs in Purnia

Air Ticketing Staff are responsible for handling airline reservations and ticketing for passengers. The role includes booking flights, issuing tickets, providing fare information, assisting with itinerary planning, and ensuring excellent customer service. Staff must accurately process payments, manage cancellations or changes, and maintain updated knowledge of airline rules and travel regulations. Strong communication skills, attention to detail, and the ability to work in a fast-paced environment are essentia

- Key Responsibilities:1. Air Ticketing: Issuing air tickets to passengers based on their travel requirements and ensuring all details are accurately recorded in the system.2. Ground Management: Assisting passengers at the airport with check-in, boarding, and resolving any issues or queries they may have.3. Ground Staff: Collaborating with ground staff to ensure a smooth travel experience for passengers from check-in to boarding.4. Air Cargo: Handling air cargo bookings, ensuring proper documentation, and coordinating with cargo handling teams for timely delivery.- Required Skills and Expectations:1. Strong communication skills to interact effectively with passengers and colleagues.2. Attention to detail to accurately process ticketing and cargo handling procedures.3. Basic computer skills to navigate ticketing systems and process bookings efficiently.4. Ability to work under pressure and resolve passenger issues promptly and professionally.5. Willingness to work in a fast-paced environment and adapt to changing circumstances at the airport.

- Handle air ticketing inquiries and bookings: The air ticketing staff is responsible for assisting customers with their flight inquiries, providing information on available flights, and booking tickets according to their preferences and budget.- Manage ground operations: This includes handling check-ins, boarding processes, assisting passengers with luggage, and ensuring smooth operations at the airport terminal.- Process air cargo shipments: The staff is responsible for handling the booking, tracking, and processing of air cargo shipments, ensuring they reach their destination safely and on time.- Assist ground staff: Collaborate with other ground staff members to ensure efficient airport operations, assist in resolving customer issues, and support overall customer satisfaction.Required skills and expectations:- Good communication skills: The air ticketing staff should have excellent communication skills to interact with customers, provide information clearly, and handle inquiries effectively.- Attention to detail: Being detail-oriented is crucial in the airline industry to ensure accurate ticketing information, cargo processing, and customer assistance.- Basic computer skills: Proficiency in using computer systems and software is essential for managing air ticket bookings, cargo shipments, and other operational tasks effectively.- Customer service orientation: Having a customer-centric approach is important in this role to provide excellent service, address customer needs, and ensure a positive travel experience for passengers.

Join our team as Air Ticketing Staff In this role, you will be responsible for handling air ticketing tasks, assisting passengers, managing ground operations, and overseeing air freight activities. The ideal candidate should have knowledge of air ticketing procedures, ground staff duties, ground management practices, and air freight operations. Strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment are essential for success in this position. A 10th pass qualification and 0-1 years of experience are required for this full-time role based in PURNIYA. Work from office location.