Aervista Institute of Aviation & Hospitality Management
0 - 1 yrs
8.0 Lac/Yr
Deogarh
Aviation HospitalityAir Hostess ActivitiesCabin Crew ActivitiesHostess ActivitiesEnglish Language
SHARE YOUR RESUME 8282965559nWe are looking for enthusiastic individuals to join our team as Air Hostesses in Deogarh, India. This full-time position is ideal for those who enjoy working in a dynamic environment and are passionate about providing excellent customer service.nnKey Responsibilities:nn- Passenger Assistance: You will greet and assist passengers during boarding, ensuring a smooth and welcoming experience as they embark on their journey.n- In-flight Service: Your role includes serving food and beverages, providing information about the flight, and ensuring that passengers are comfortable throughout the journey.n- Safety Procedures: You will be responsible for demonstrating safety protocols to passengers, ensuring they are aware of emergency exits and the use of safety equipment.n- Conflict Resolution: If any issues arise during the flight, you will need to remain calm and professional, addressing passenger concerns effectively.nnRequired Skills and Expectations: nnCandidates should have a positive attitude, excellent communication skills, and the ability to work well in a team. A passion for customer service and a willingness to learn is essential. While prior experience is not required, candidates must have completed at least 10th grade education and be ready to work from the office. A commitment to safety and a friendly demeanor are crucial in delivering a pleasant flying experience to all passengers.
As an Air Hostess, you will play a crucial role in ensuring the safety and comfort of passengers during their flight. Your main responsibilities will include:- Welcoming Passengers: Greet and assist passengers as they board and disembark from the aircraft, ensuring a friendly and positive first impression.- Safety Demonstrations: Perform safety demonstrations before takeoff, explaining the emergency procedures and how to use safety equipment clearly and confidently.- Serving Meals and Drinks: Attend to passengers' needs by serving meals, beverages, and snacks, ensuring a pleasant in-flight experience.- Assisting Passengers: Provide help to passengers, including those with special needs, by ensuring they are comfortable and have everything they require during the flight.- Managing Emergencies: Stay alert and ready to handle any emergencies, following safety protocols and assisting passengers as necessary.- Maintaining Cleanliness: Ensure the cabin is clean and orderly throughout the flight, including the bathrooms and overall environment.To succeed in this role, you should have:- Strong Communication Skills: Effective verbal and non-verbal communication skills are essential for interacting with passengers and fellow crew members.- Customer Service Orientation: A friendly and approachable demeanor is necessary to provide excellent service and make passengers feel valued.- Teamwork Ability: The ability to work well with other crew members to ensure the safety and comfort of all passengers.- Adaptability: A willingness to adapt to changing schedules and tasks, and to handle challenges in a professional manner.- Basic Knowledge of Safety Procedures: Familiarity with emergency procedures and a commitment to passenger safety is vital.
NEEDED AIRPORT GROUND STAFF HR Mr. Nitin Sharma Check-in: Greet passengers, verify tickets and travel documents (passport, visa, etc.). Seat allocation: Assign seats to passengers. Boarding pass issuance: Issue boarding passes, which are documents that allow passengers to board the aircraft. Baggage handling: Assist with baggage check-in and weigh luggage. Passenger assistance: Provide assistance to passengers, including those with special needs or those experiencing fear of flying. Boarding gate duties: Process passengers at the boarding gate, ensuring they have the correct boarding pass and documents. Has to receive the bookings, make reservations in the GDS System and other travel portals, and have to pass the booking to the Consolidator to issue the tickets. Once the booking is confirmed and tickets are issued, the candidate has to do the billing in the accounting software (we will provide the training) and has to send the bills to the clients. Handling Reservations & Ticketing ( Domestic and International) *The candidate will have to provide end to end services to the client. Handling Bookings, Documentation, Complaints handling, etc. Has to communicate with the client over the telephone, emails and whatsap. *Taking care of the safety and security of the passengers on flights *Need to Serve Meals on Board to the Customers with a Hospitality Attitude *Person should have unblemished complexion and good body language Role: Ground Staff/Cabin Crew Industry Type: Aviation Employment Type: Full Time, Permanent Role Category: Flight & Airport Operations Education UG: Any Graduate,PG, Any Postgraduate High School, Secondary School, Diploma HR Mr. Nitin Sharma