Ticketing Manager - Full Time - Freshers

As a Ticketing Manager, you will oversee the ticketing process for events and travel services, ensuring a smooth experience for customers. This role is ideal for individuals with a passion for customer service and event management.

Key Responsibilities:

1. Manage Ticket Sales: Oversee the entire ticket sales process, from online sales to in-person transactions, ensuring accurate pricing and availability.

2. Customer Service: Assist customers with inquiries and ticket purchases, providing clear information and resolving any issues to enhance their experience.

3. Coordination with Vendors: Work closely with event organizers, venues, and travel partners to ensure proper availability and distribution of tickets.

4. Reporting: Maintain and analyze sales reports to identify trends and optimize ticket pricing strategies for maximum revenue.

5. Training and Supervision: Guide and train new staff on ticketing procedures and customer interaction to ensure high standards of service.

Required Skills and Expectations:

Candidates should have strong communication skills to effectively assist customers. An understanding of ticketing software and basic computer skills are necessary. Attention to detail is crucial for managing inventory and ensuring accurate sales. A passion for events and a proactive approach to problem-solving will aid in delivering excellent service. The ideal candidate should be a team player who is willing to learn, has a positive attitude, and can adapt in a fast-paced environment. A high school diploma is required, and experience in customer service or event management is preferred, though not mandatory.

• Experience

  0 - 5 Years

• No. of Openings

  389

• Education

  12th Pass

• Role

  Ticketing Manager

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 40 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office