full job description
job title: gem portal expert - construction - project & site management)
location: kanpur nagar
job type: full-time
experience required: minimum 4-10 years (gem-specific experience mandatory)
job description:
we are looking for a skilled and experienced gem portal expert who has comprehensive knowledge and mastery of the government e-marketplace (gem) platform. the ideal candidate must have hands-on experience working for businesses or organizations that sell products under the q2 category, specifically it equipment and office automation products.
key responsibilities:
- online tender search and filling in relevant government offices.
- manage end-to-end operations on the gem portal, including product listings, bidding, order processing, invoicing, and payment tracking.
- ensure accurate and optimized listing of products in the q2 category (it & office automation), complying with all gem guidelines.
- monitor tenders and bids relevant to the business-s product portfolio and submit competitive, compliant bids.
- handle buyer communications, including responding to queries, negotiation requests, and order clarifications.
- stay updated with all gem policies, procurement norms, and system updates.
- coordinate with internal departments (sales, logistics, finance) to ensure smooth fulfillment of gem orders.
- manage documentation for gem, such as catalog uploads, oem authorizations, compliance certificates, and performance reports.
- resolve issues or disputes arising on the gem portal, including delivery delays, payments, or technical rejections.
- generate reports and mis data related to gem transactions and performance.
key requirements:
- expertise in gem portal: must have in-depth operational knowledge of all features of the gem portal, including cataloging, bid submission, and order lifecycle.
- category-specific experience: must have directly handled gem work for electrical equipment and office automation products listed under the q2 category.
- experience: minimum 4-10 years of dedicated experience working with gem for a registered seller entity.
- detail-oriented: precision in compliance, documentation, and bid submission.
- communication & coordination: strong interpersonal and coordination skills to handle buyers, suppliers, and internal teams.
- tech-savvy: comfortable working with online portals, ms excel, and digital documentation.
preferred qualifications:
- bachelor-s degree or diploma in business, commerce, electrical be, or a related field.
- knowledge of government procurement policies and public sector tendering procedures.
- experience in dealing with government departments or psus is a strong plus.
contact information
human resource
91-