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Sr. Telesales Executive
Department: SME & Startup Sales (Outbound & Inbound)
Job Type: Full-Time, Permanent
Locations: Navi Mumbai (MBP) & Chennai (Chetpet / Guindy)
Experience: 3+ Years
Reporting To: Sales Manager / CBO
About the Role
is India's leading business compliance and startup services platform, serving over 1 million entrepreneurs. We are looking for a results-driven Senior Telesales Executive who can convert prospects into customers through excellent communication, consultative selling, and strong sales performance.
Key Responsibilities
Make outbound calls to SME and startup prospects.
Handle inbound sales inquiries and convert leads into customers.
Achieve monthly and quarterly sales targets.
Maintain and update CRM with lead information and follow-ups.
Upsell and cross-sell services such as:
Company Registration
GST Registration & Filing
Trademark Registration
Compliance Services
Negotiate pricing and close deals.
Maintain call quality and customer satisfaction.
Follow up with pending leads and proposals.
Prepare daily and weekly sales reports.
Coordinate with operations for customer onboarding.
Share customer feedback and market insights.
Products & Services
Company & LLP Registration
GST Registration & Filing
Trademark & IP Protection
MSME/Udyam Registration
FSSAI & Business Licences
Income Tax Filing
Import Export Code (IEC)
Annual Compliance Packages
Startup India & DPIIT Recognition
Performance KPIs
Monthly Revenue Target
60-80 Calls Per Day
Lead-to-Closure Rate
Customer Satisfaction (CSAT)
Pipeline Coverage (3× Monthly Quota)
Performance-Based Incentives
Qualifications
Graduate in any discipline (MBA preferred).
Minimum 3 years of telesales or inside sales experience.
Experience in B2B, SaaS, FinTech, or Legal/Compliance services preferred.
Proven record of achieving sales targets.
Strong incentive earning history.
Excellent negotiation and communication skills.
Experience with CRM tools (Zoho, Salesforce, LeadSquared, etc.).
Language Requirements
Navi Mumbai: English & Hindi
Chennai: English & Tamil (Telugu, Kannada, or Malayalam is an advantage)
Skills Required
Outbound Telesales
B2B Sales
Lead Qualification
Consultative Selling
Negotiation
CRM Management
Pipeline Management
Objection Handling
Communication Skills
Office Location Navi Mumbai
Benefits
Competitive Fixed Salary
Unlimited Performance Incentives
Clear Incentive Structure
Product Training
Career Growth Opportunities
Weekly Sales Contests & Recognition
Promotion to Team Lead or Sales Manager based on performance