Job Overview
We are seeking a dynamic and enthusiastic Tele caller to join our team at Our Academy. As a Telecaller, you will play a crucial role in promoting our academy's educational programs and services to parents and guardians
Responsibilities:
€¢ Make outbound calls to prospective parents to introduce them to our academy and its offerings.
€¢ Provide detailed information about our curriculum, facilities, and educational philosophy.
€¢ Answer inquiries regarding admission procedures, fees, and other relevant information.
€¢ Schedule appointments for interested parents to visit the academy and meet with our counsellors.
€¢ Follow up with prospective parents via phone calls or emails to encourage enrollment.
€¢ Maintain accurate records of interactions with parents and update the CRM system.
€¢ Achieve monthly enrolment targets while ensuring high standards of customer service.
Requirements:
€¢ Excellent communication skills with a pleasant phone demeanor.
€¢ Proven experience as a telecaller or in a similar customer service/sales role.
€¢ Knowledge or interest in education and child development.
€¢ Ability to effectively manage time and prioritize tasks.
€¢ Strong persuasion and negotiation skills.
€¢ Minimum educational qualification of high school diploma; higher education in education, communications, or related fields is a plus.
Benefits:
€¢ Competitive salary and performance-based incentives.
€¢ Professional development opportunities.
Experience
0 - 2 Years
No. of Openings
2
Education
Graduate (B.B.A, B.Com)
Role
Telecalling Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
k-9 93 Old ponni hospital opposite , tirchy road palladam