We are looking for a dedicated Tele Counselor to join our team in SAS Nagar, Mohali. The ideal candidate will have 1 to 7 years of experience and a minimum education of 12th grade. This full-time position requires strong communication skills and a passion for helping others.
Key Responsibilities:
1. **Client Interaction**: Engage with potential clients over the phone to understand their needs and provide appropriate guidance on available programs and services.
2. **Counseling Support**: Offer expert advice and support to clients, ensuring they feel informed and confident about their choices.
3. **Follow-up Calls**: Conduct follow-up calls to potential clients to answer questions and assist with the enrollment process.
4. **Record Keeping**: Maintain detailed records of client interactions and progress, ensuring all data is accurate and up-to-date.
5. **Team Collaboration**: Work closely with other team members to share insights and improve counseling techniques.
Required Skills and Expectations:
Candidates should possess excellent verbal communication and interpersonal skills to build rapport with clients. A proactive attitude and the ability to listen attentively are essential for understanding client needs. Organizational skills are crucial for managing client records effectively. You should be able to work independently as well as part of a team. A willingness to learn and adapt to new situations will contribute to your success in this role.
Experience
1 - 7 Years
No. of Openings
20
Education
12th Pass
Role
Tele Counselor
Industry Type
Travel / Tourism
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face Interview Location
Top Floor, Main Market, SCF 32, near PNB Bank, Phase 11, Sector 65, Sahibzada Ajit Singh Nagar, Punjab 160062