JMD Overseas Immigration

Mohali Sector 65

We are looking for a dedicated Tele Counselor to join our team in SAS Nagar, Mohali. The ideal candidate will have 1 to 7 years of experience and a minimum education of 12th grade. This full-time position requires strong communication skills and a passion for helping others.Key Responsibilities:1. **Client Interaction**: Engage with potential clients over the phone to understand their needs and provide appropriate guidance on available programs and services.2. **Counseling Support**: Offer expert advice and support to clients, ensuring they feel informed and confident about their choices.3. **Follow-up Calls**: Conduct follow-up calls to potential clients to answer questions and assist with the enrollment process.4. **Record Keeping**: Maintain detailed records of client interactions and progress, ensuring all data is accurate and up-to-date.5. **Team Collaboration**: Work closely with other team members to share insights and improve counseling techniques.Required Skills and Expectations:Candidates should possess excellent verbal communication and interpersonal skills to build rapport with clients. A proactive attitude and the ability to listen attentively are essential for understanding client needs. Organizational skills are crucial for managing client records effectively. You should be able to work independently as well as part of a team. A willingness to learn and adapt to new situations will contribute to your success in this role.

We are seeking a friendly and organized Front Desk Receptionist to join our team in Phase 11, Mohali. This role is ideal for individuals with 0 to 5 years of experience who are looking to start or advance their careers in customer service and administration.Key Responsibilities:1. **Greeting Visitors**: Welcome guests warmly and ensure they feel comfortable. This involves directing them to the appropriate person or department.2. **Answering Phones**: Handle incoming calls efficiently and provide information or direct calls to the right staff members.3. **Managing Appointments**: Schedule and manage appointments, ensuring that the calendar is up-to-date and that clients are informed of any changes.4. **Handling Mail and Packages**: Receive and distribute mail and packages promptly, ensuring that all correspondence is handled correctly.5. **Maintaining Records**: Keep accurate and organized records of visitors, calls, and appointments to ensure easy access to information.Required Skills and Expectations:Candidates must have at least a 12th-grade education, with a preference for female applicants. Strong communication skills, both verbal and written, are essential to interact confidently with clients and team members. The ideal candidate should also be detail-oriented, able to multitask, and possess a positive attitude. Familiarity with basic office software is important for managing records and communication effectively. A professional appearance and demeanor are expected as the receptionist is often the first point of contact for visitors.