Walk-In Interview For Tele Caller (0-1 Years)

Pivotal Management

about pivotal management:

pivotal management is a leading company, finance specializing in debt collection and recovery, committed to achieving targets with proper itted to delivering high-quality solutions to our clients. we are expanding our team and are looking for dedicated and motivated individuals to join our telecalling team.

key responsibilities:

inbound/outbound calls: make calls to prospective clients/customers to generate leads, offer products or services, and follow up on inquiries.

customer interaction: handle customer queries, provide information about /services, and information support for issues or concerns.

lead qualification: gather necessary information from potential clients to qualify them for the sales team or further engagement.

data entry and crm updates: accurately log all interactions and update client details in the crm system.

feedback collection: conduct surveys or gather feedback from customers to improve service quality and client satisfaction.

meeting targets: achieve monthly/weekly kpis and sales targets while maintaining a high level of customer satisfaction.

team collaboration: work closely with the sales and customer service teams to ensure smooth communication and delivery of services.

key skills:

excellent communication and interpersonal skills

strong listening and problem-solving abilities

goal-oriented with the ability to meet or exceed targets

basic knowledge of ms office

ability to work in a fast-paced environment

experience in telecalling or customer service (preferred but not mandatory)

educational qualification:

minimum high school diploma (12th grade)

bachelors degree (preferred, but not required)

experience:

freshers are welcome, prior experience in telecalling or customer service is a plus.

benefits:

competitive salary and performance incentives

opportunity for career growth and skill development

friendly and dynamic work environment

how to apply:

please send your resume to email hrmranal@

• Experience

  0 - 1 Years

• No. of Openings

  5

• Education

  Diploma, Advanced/Higher Diploma, Higher Secondary, Professional Degree

• Role

  Tele Caller

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Walk-in interview location

  Address:-02 morar enclave gola ka mandir gwalior