We are looking for a dedicated Tele Caller to join our team. The ideal candidate will have a strong interest in customer service and communication. This full-time position is based in our office located on Ashram Road.
Key Responsibilities:
- Making Outbound Calls: You will contact potential customers and introduce our services, aiming to generate interest and engagement.
- Handling Inbound Calls: Answer incoming calls from customers, providing information and addressing queries to enhance customer satisfaction.
- Maintaining Records: Keep accurate records of all calls, customer inquiries, and feedback to ensure follow-up and improve strategies.
- Achieving Targets: Work towards monthly targets for calls made and leads generated to support the sales process.
- Building Customer Relationships: Establish rapport with customers to encourage relationship building, which can lead to better client retention.
Required Skills and Expectations:
- Communication Skills: You should have excellent verbal skills in order to clearly convey information and listen effectively to customers.
- Confidence and Persuasiveness: Being able to confidently engage customers and promote our services is crucial for success in this role.
- Basic Computer Skills: Familiarity with basic computer operations and proficiency in using call management software will be beneficial.
- Customer Service Approach: A friendly and approachable demeanor is important, along with a strong desire to assist and meet customer needs.
- Team Player: You must be able to work collaboratively with other team members, fostering a positive work environment.
Experience
0 - 2 Years
No. of Openings
3
Education
Graduate
Role
Tele Caller
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office