responsibilities-
• answering phones and explaining the product and services offered by the company.
• contacting existing customers as well as prospective customers.
• obtaining customer information and other relevant data.
• asking questions to the customer and understanding their specifications.
• making recordings of all the sales phone calls and sales deals.
• maintaining the database of the customers on a regular basis.
• suggesting solutions based on customer’s needs and requirements.
requirements-
• high school diploma or equivalent.
• work experience as a telecaller, telemarketer, or a similar role in the sales department.
• professional certification sales and marketing will be an advantage.
• great interpersonal skills.
• exceptional oral and written communication skills.
• strong organizational skills.
• ability to work in a team or individually as and when required.
• ability to manage and handle multiple tasks.
• outstanding problem-solving skills.
• exceptional attention to detail.
• hard-working individual.
• good time management abilities.
• strong decision-making skills.
• ability to tolerate stress and pressure.